Manager, Sales Development Representative

Friendbuy is reinventing the oldest marketing channel ever known: word-of-mouth. While technology has completely transformed the commerce landscape, the process of discovering new brands from your friends has largely remained the same since the dawn of retail. By using technology to modernize this natural consumer behavior, Friendbuy has given marketers a powerful new tool to drive customer acquisition and growth. Friendbuy is the leading platform for referral marketing.

Our clients are disruptors such as Dollar Shave Club, Casper, Away and Outdoor Voices, as well as Fortune 100s such as Walmart, Intuit, Disney and Nestle. If you’ve ever referred a friend to any of these amazing brands, you’ve used Friendbuy. We are technology-first and we believe in success through innovation, a core philosophy prioritized by our Founder & CEO who graduated from MIT.

The Opportunity

Friendbuy was named by Segment.com as the fastest-growing referral platform in the industry. We’re in the lead position to power referral & loyalty for all of e-commerce, and we’re ready to bring on an experienced SDR Manager to take our Outbound Sales function to the next level.

The market for e-commerce enablement technologies, which is already massive, continues to grow with no end in sight. Friendbuy has established itself as an elite MarTech platform alongside Attentive, Iterable, Klaviyo, ReCharge, Twilio Segment and others. With our commitment to integrations and partnerships, Friendbuy is poised to capitalize on significant demand for our solutions. Your opportunity in joining at this inflection point in our journey is to define our outbound function to make a huge impact in our ambitious growth plans.

What you’ll be doing…

• Define our strategy for pipeline growth: best practices, experimentation with outbound tactics, targeted messaging, account based marketing, etc.
• Manage a team of direct reports: on-boarding, training, performance management & career development
• Develop and optimize SDR processes for outbound prospecting, including individual & team best practices
• Analyze team metrics to maximize efficiency and productivity
• Build relationships cross-functionally with Product, Partnerships and Customer Success to drive performance for Sales
• Maintain a pipeline of SDR candidates to support continued growth
• Develop the sales and product skills of each team member
• Motivate team members through creative incentives
• Report on team and individual Results
• Identify and recommend improvements in process

Requirements

• Bachelor's degree or higher
• 3+ years in software sales with experience as SDR and as manager or lead
• Experience tracking and improving Sales Development KPIs
• Analytical and process oriented
• Enthusiastic and creative leader with the ability to inspire others
• Passion for coaching and for impacting revenue growth
• Empathy for customers
• Demonstrated track record for continuous learning and improvement
• Familiarity with Gong.io, Outreach, Salesforce, Sales Navigator, BuiltWith

Compensation, Benefits & Perks

• Competitive Salary
• Attractive equity packages to those who are interested
• Excellent health insurance options, plus dental & vision coverage
• Flexible vacation policy
• Family leave
• Laptop of your preference and 1 or 2 monitors with standing desk
• A fun and collaborative remote work culture

Friendbuy is an equal opportunity employer. We’re looking for smart, creative people of diverse backgrounds and perspectives to join our remote team of innovators. At Friendbuy, individual personalities shine in a culture of collaboration. We believe work-life balance is the way to get stuff done and be happy doing it. We hire exceptional talent and give our people the opportunity to develop and grow. Our bar for hiring is high and we want you to help us raise it even higher.