Manager, Strategy & Operations (Remote)

Remote / Greater New York or Boston

Who We Are

Kate McLeod creates effective, good-for-you products that help customers find moments of intentioned self care in their lives. Our hero product is the Body Stone, an innovative solid moisturizer that melts into the skin on contact. It's designed to be used daily and turns something quotidian into an intentioned moment of self care — a source of everyday magic.

POSITION OVERVIEW & PURPOSE

The Manager of Strategy and Operations will be based in either New York City or Boston. You will work closely with the Director of Strategy & Operations to drive operational excellence across supply chain & logistics, manufacturing, and product operations. In addition to operational oversight, you will lead demand planning, forecasting, and provide ongoing analytical support for strategic projects. This is a hands-on role at a fast growing beauty brand with fantastic opportunities for ownership and impact. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Inventory Planning & Strategic Analysis

• Create and maintain demand plans for both direct to consumer and wholesale channels
• Lead production planning processes to inform budgeting and staffing needs, while accounting for target inventory levels and operational constraints
• Develop weekly and monthly reporting for D2C and major wholesale partners to assess performance across channels
• Contribute to monthly financial reporting, budgeting, and forecasting
• Develop processes to ensure Netsuite data is maintained in an accurate and timely manner
• Complete special projects and provide ongoing analytical support, as needed (i.e., research and analyze manufacturing and supply chain partners, including cost / benefit analysis)

Production Facility and Warehouse Management

• Support the execution of new product launches and ensure adherence to target timelines
• Manage inventory levels across locations, ensuring that supply is allocated properly to the warehouse and wholesale orders
• Issue POs and coordinate freight for all inbound component SKUs
• Facilitate inventory accuracy at our production facility using robust inventory control measures and ongoing cycle counts
• Proactively manage our relationship with our 3PL provider: communicate and maintain SOPs, provide sales forecasts, and troubleshoot and resolve issues
• Audit warehouse and shipping costs, identify potential areas for cost savings
• Other duties as assigned

BASIC QUALIFICATIONS

• B.A. required; minimum of 3-5 years of experience in an operational support role, preferably in demand planning or merchandising at an early to mid stage consumer brand
• Experience working with WMS and ERP systems (Netsuite preferred), with a strong understanding of inventory management
• Advanced proficiency in Excel 

SKILLS & COMPETENCIES

• Strategy & Operations Acumen: 

• Exceptional critical thinking skills
• Structured approach to problem solving 
• Comfortable using data to drive decision making
• Basic understanding of how to operate and drive growth for a consumer products business
• Ability to work with a high level of independence to find solutions

• Drive & Thoughtfulness: 

• Dedicated and self motivated with a strong desire to continuously grow personally and professionally
• Ability to take initiative independently 
• Detail-oriented with strong organizational skills
• Proficient and accurate 

• Entrepreneurial Attitude: 

• Excellent leadership and negotiation skills to compromise or manage conflicts
• Ability to navigate complex and unforeseen obstacles that arise in a constantly evolving entrepreneurial environment
• Recognize potential problems and pivot when course correction is required

• Communication & Presentation:



• Exceptional writing, presentation, and public speaking experience with the ability to effectively communicate analyses
• Provide and receive real-time feedback in support of professional development

Kate McLeod is committed to building a diverse team and fostering an inclusive culture. We are proud to be an equal opportunity employer. We welcome our employees’ differences in race, religion, gender, sexual orientation, age, veteran status, disability, pregnancy, medical conditions, among other characteristics.