Air/Ocean Import Specialist

The Air/Ocean Import Specialist at MGF is responsible for coordinating the routing of import shipments via air and ocean. This includes quoting international freight, managing shipment documents, ensuring compliance with US Customs requirements, coordinating cargo availability, and finalizing billing. Essentially, you will manage every aspect of an import shipment from start to finish, ensuring all processes are smooth and efficient.

To be considered for the Air/Ocean Import Specialist role at MGF, applicants should have a minimum of 3 years of experience in freight forwarding operations. Proficiency in computer systems, particularly with Google platforms and possibly Cargowise, is highly favorable. A good understanding of customs entry writing can also set candidates apart. Above all, strong communication skills and meticulous attention to detail are essential for success in this position.

At MGF, the development of our employees is a top priority. We foster a collaborative and supportive environment where the Air/Ocean Import Specialist is encouraged to grow their skill set. This includes opportunities to learn about new technologies and systems in freight forwarding as well as participation in team activities that promote professional growth. We believe that individual development translates into team success.

Yes, MGF offers a hybrid work schedule for the Air/Ocean Import Specialist role after successfully completing a 90-day probationary period. We understand the importance of work-life balance and strive to provide flexible working options to cater to our team members' needs.

MGF provides a range of benefits for its Air/Ocean Import Specialists, including health insurance that covers medical, dental, and vision needs. Additionally, we have a 401K retirement plan with a company match and generous paid time off that encompasses vacation, sick, and personal time. We value our employees’ well-being and aim to ensure a comfortable work environment.

In your response, emphasize your relevant work history, specifying the types of shipments you managed and the logistics processes involved. Mention any software or tools you've utilized, and illustrate your understanding of international shipping regulations and customs.

Discuss your knowledge of customs regulations and any previous experiences in ensuring compliance. Highlight the processes you follow to verify documentation and how you stay informed about updates in customs policies.

When answering this question, describe your methodology in quoting freight, including how you assess costs, consider different shipping routes, and factor in incoterms. Providing a specific example can illustrate your competency in this area.

Share a specific example highlighting your ability to work under pressure. Discuss the situation, how you maintained professionalism, and the outcome. Explain what steps you took to resolve any issues, emphasizing your proactive attitude.

Illustrating your organizational skills is key. Talk about your approach to time management and prioritization, possibly mentioning tools or strategies you use to remain efficient while handling multiple shipments simultaneously.

Here, emphasize your attention to detail and accuracy. Discuss the processes you implement to double-check calculations, confirm the accuracy of documents, and how you communicate with both clients and team members to avoid billing errors.

Your answer should convey your communication skills and adaptability. Talk about your preferred communication methods, such as email or phone calls, and how you ensure clarity and effectiveness in your communication with overseas partners.

Be specific about the tools or software you have used, such as Cargowise or other management systems. Discuss how your experience with these technologies has improved workflow and facilitated better management of shipments.

When answering this, focus on your planning and coordination skills. Discuss how you liaise with various stakeholders, stay informed on shipment statuses, and proactively communicate with transport services to ensure timely pickups.

To effectively answer this question, convey your enthusiasm for the role and alignment with MGF’s values. Discuss what attracts you to the company culture, the opportunities for career growth, and how your skills will contribute to MGF’s success.