$5000 retention bonus - Residential Area Director - DD / IDD Services

As a Residential Area Director at Dungarvin, your core responsibilities include managing the administration and quality of services for those with intellectual and developmental disabilities. This involves overseeing operational managers, developing and implementing budgets, ensuring compliance with licensing regulations, and enhancing staff development. You will also lead training initiatives, manage program performance, and maintain effective relationships with funding sources and families.

To qualify for the Residential Area Director position at Dungarvin, candidates should possess a Bachelor's degree in fields such as Human Services, Psychology, or Social Work. Additionally, candidates need at least three years of supervisory experience in human services or healthcare, particularly overseeing community-based programs. Familiarity with financial management of $2M+ budgets and knowledge of 245D licensing regulations are also critical.

Dungarvin provides a comprehensive benefits package for its Residential Area Directors, which includes a competitive starting salary, a $5000 retention bonus, flexible work schedules, hybrid work arrangements, and health insurance options for domestic partners. Additional benefits include a generous 401(k) plan, paid time off that increases with tenure, pet insurance, and company-provided hardware as well as a cellphone stipend.

The typical work schedule for a Residential Area Director at Dungarvin is Monday through Friday from 8:00 AM to 5:00 PM. However, candidates should be prepared for on-call responsibilities outside of these hours, primarily via phone, to ensure ongoing support and coverage for programs. Occasional travel to the Minnesota Central Office may also be required.

Dungarvin fosters a family-oriented and inclusive culture that values diversity and collaboration. As a Residential Area Director, you'll be part of a team that is passionate about providing exceptional support to individuals in need. The company emphasizes the importance of work/life balance, professional development, and a welcoming environment for all employees.

To ensure compliance, I would first familiarize myself with all relevant licensing regulations and integrate them into our operational guidelines. I would also implement regular training sessions for staff to emphasize the importance of compliance and conduct periodic audits to assess adherence. Building strong relationships with regulatory bodies would further help in ensuring our programs meet all necessary requirements.

In my previous roles, I was responsible for managing budgets exceeding $2 million. I focused on creating detailed budget plans, regularly reviewing expenditures, and adjusting forecasts as necessary. I also collaborated with team members to identify cost-saving opportunities and ensure funds were allocated effectively to maximize services for individuals we supported.

I believe staff training and development are vital for delivering high-quality services. I would assess individual and team training needs, then create a structured training program that includes both on-the-job training and formal education. I would provide ongoing support and mentorship for staff to foster an environment of continuous learning.

To build effective partnerships with funding sources, I would prioritize open, transparent communication about our programs and financial needs. I would also engage with stakeholders regularly, presenting them with updates on program success and challenges, and seeking their input on funding priorities. Building trust is key to long-lasting relationships.

Handling conflicts requires patience and active listening. I would facilitate a one-on-one discussion with the involved parties to understand both perspectives. Then, I would help them collaboratively find a resolution while providing mediation if necessary. Ensuring a respectful environment where everyone feels heard is crucial.

My experience includes overseeing residential support services, emphasizing personalized care plans for individuals with developmental disabilities. I worked closely with staff and families to ensure that each person received the right support tailored to their needs while complying with all relevant regulations.

During crises, I would prioritize adaptability and communication. I would assess the immediate needs of those we support, propose modifications to our services, and keep the staff informed so we can respond quickly. Regular check-ins with families and stakeholders would also be crucial to ensure everyone stays informed and supported.

I would measure program effectiveness by establishing key performance indicators aligned with our overall goals, such as client satisfaction, service delivery outcomes, and compliance metrics. Regularly reviewing these metrics allows for data-driven adjustments and ensures that we provide the highest quality of support.

One of the biggest challenges is balancing compliance with regulatory requirements alongside delivering quality care to individuals. It is critical to ensure that all aspects of the operation adhere to regulations without compromising the personal experiences of those we support. Continuous training and open communication with the staff can help address this challenge.

Staying informed about regulatory changes involves actively participating in industry forums, subscribing to relevant newsletters, and attending workshops or training sessions. I also network with other professionals in the field to exchange insights and ensure that our organization remains compliant and ahead of any changes that may affect our services.