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Director Surveillance Market Abuse

Manulife is seeking a motivated, self-starter, to run the Global Surveillance and Market Abuse Program (Part of the E-Communications and Surveillance team). Supporting the legal entity and segment CCO’s the individual will be responsible for building a program to build on our existing model and will work closely with the Compliance Testing Team.

The Market Abuse Compliance Director will lead the development, implementation, and oversight of the company's market abuse compliance program. This role is critical in ensuring that the organization adheres to all relevant regulatory requirements and industry standards related to market abuse, including insider trading, market manipulation, and other prohibited practices. The successful candidate will work closely with various departments to promote a culture of compliance and integrity across the organization.

Position Responsibilities:

  • Program Development and Management:

    • Develop and manage the market abuse compliance program, ensuring alignment with regulatory requirements and industry best practices.

    • Design and implement policies and procedures to detect, prevent, and respond to market abuse activities.

  • Monitoring and Surveillance:

    • Oversee market surveillance activities to identify potential instances of market abuse.

    • Develop and utilize analytics and monitoring tools to detect suspicious trading activities.

  • Regulatory Compliance:

    • Stay abreast of relevant laws, regulations, and industry standards related to market abuse and ensure the organization’s compliance with these requirements.

    • Serve as the primary point of contact for regulatory inquiries and examinations related to market abuse.

  • Training and Awareness:

    • Develop and deliver training programs to educate employees on market abuse regulations and the importance of compliance.

    • Promote a culture of compliance and ethical behaviour across the organization.

  • Investigations and Reporting:

    • Lead internal investigations into suspected market abuse incidents and coordinate with legal and regulatory authorities as necessary.

    • Prepare and submit reports to senior management and regulatory bodies as required.

  • Collaboration and Advisory:

    • Collaborate with legal, risk management, trading, and other departments to ensure comprehensive compliance coverage.

    • Provide expert advice and guidance on market abuse-related matters to stakeholders

  • Continuous Improvement:

    • Continuously assess and enhance the market abuse compliance program to address emerging risks and regulatory changes.

    • Implement best practices and innovative solutions to improve the effectiveness of the compliance program.

Recommended Experience:

  • Degree in Legal, Finance or a related field

  • 5 - 10 years of legal/compliance or similar experience, with a good understanding of global financial markets, products, services, and processes

  • Confidence, maturity, and credibility to deliver and present to Senior Executive leadership and business unit leadership teams

  • Ability to foster and build relationships, engage, and influence others, work with diverse subject matter experts. Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity.  

  • Strong relationship-building skills and ability to influence across all lines of business and at all levels of the Company.

  • Proven ability to multi-task and manage competing priorities.

  • Excellent presentation and facilitation skills. Work well under pressure.

  • High level of self-motivation and keen sense of 'owning' and delivering on project deliverables

Knowledge and Skills:

  • Knowledge of the Financial Services Industry, with a specific focus on surveillance / Market Abuse

  • Demonstrable understanding of investment instruments and a general knowledge of compliance concepts

  • Program management experience in communication and Market Abuse surveillance in the financial services

  • Accuracy and high attention to detail – clear and precise report writing skills

  • Stakeholder Management – communicates complex and ambiguous topics with clarity and ease; able to interface with different stakeholders at all levels; skilled in both oral and written communication.

  • Problem solver and decision maker – effectively leverage internal resource and external industry / market insights to assimilate, synthesize, and recommend solutions for complex challenges; takes ownership to make informed and timely decisions and own implementation of solutions.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director Surveillance Market Abuse, Manulife

Join Manulife as the Director of Surveillance Market Abuse in London, UK, and take the lead on our Global Surveillance and Market Abuse Program. This crucial role involves fostering a culture of compliance while supporting the legal entity and segment Chief Compliance Officers. You'll oversee the development and management of our market abuse compliance program, ensuring it aligns with both regulatory requirements and industry best practices. Collaborating with the Compliance Testing Team, you'll design policies to detect and deter market abuse activities while implementing state-of-the-art monitoring tools to identify suspicious trading practices. Staying up-to-date with ever-evolving regulations is key, as you'll act as the primary contact for any regulatory inquiries related to market abuse. Additionally, as a champion of compliance training, you'll deliver engaging programs to inform employees of market abuse regulations, furthering our commitment to integrity in all our operations. With responsibilities ranging from oversight of surveillance activities to leading internal investigations, this role is pivotal in enhancing our defensive measures against market abuse and fostering strong relationships across various departments. If you're a proactive leader with a solid background in legal, finance, or compliance, and you're ready to make a tangible impact at Manulife, we want to hear from you!

Frequently Asked Questions (FAQs) for Director Surveillance Market Abuse Role at Manulife
What are the primary responsibilities of the Director Surveillance Market Abuse at Manulife?

The Director Surveillance Market Abuse at Manulife has critical responsibilities involving the development, implementation, and oversight of the market abuse compliance program. This includes overseeing market surveillance activities, managing regulatory compliance, and delivering training to employees on relevant regulations. The role requires collaboration with various departments to enhance compliance culture and conduct internal investigations as needed.

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What qualifications are necessary for the Director Surveillance Market Abuse role at Manulife?

To qualify for the Director Surveillance Market Abuse position at Manulife, candidates should possess a degree in Legal, Finance, or a related field, along with 5-10 years of relevant experience in legal or compliance roles. A deep understanding of global financial markets and strong relationship-building skills are essential. The role also demands excellent presentation abilities and the capacity to manage multiple priorities effectively.

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How does the Director Surveillance Market Abuse at Manulife ensure compliance with regulations?

The Director Surveillance Market Abuse ensures compliance with regulations by continuously monitoring relevant laws and industry standards. They develop and manage a comprehensive market abuse compliance program, implementing policies and procedures designed to detect and respond to market abuse activities. This proactive approach also includes serving as the primary point of contact for regulatory inquiries.

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What kind of training programs does the Director Surveillance Market Abuse at Manulife provide?

In the role of Director Surveillance Market Abuse, the individual will develop and deliver training programs to educate employees about market abuse regulations. These training initiatives are designed to promote a culture of compliance and ethical behavior across the organization, ensuring all team members understand the critical importance of adhering to market abuse laws.

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What is the work environment like for the Director Surveillance Market Abuse at Manulife?

The work environment for the Director Surveillance Market Abuse at Manulife is dynamic and collaborative, situated in London, UK. The position supports a hybrid working style, providing flexibility. Manulife fosters an inclusive atmosphere that values diverse perspectives and encourages personal growth. This environment allows employees to engage meaningfully with stakeholders across various departments.

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Common Interview Questions for Director Surveillance Market Abuse
Can you explain your experience with developing compliance programs related to market abuse?

In your response, focus on specific examples where you successfully developed compliance programs. Discuss methodologies you used, key challenges you faced, and how you enhanced regulatory adherence. Highlight your ability to adapt to industry changes and ensure responsible oversight of market activities.

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How do you stay updated with the changing regulations regarding market abuse?

Explain your approach to staying informed about regulatory changes. Mention resources you utilize like official publications, industry newsletters, and professional networks. Emphasize how this knowledge informs your strategies in compliance program development.

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Describe a time you led an investigation into a market abuse incident.

Use the STAR method to structure your answer. Outline the situation, your specific actions, and the outcome. Discuss how you collaborated with other departments to gather information, utilized data analytics, and communicated findings effectively.

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What strategies do you employ to promote a culture of compliance within an organization?

Share your strategies for engaging employees and fostering an understanding of compliance. Talk about leading training sessions and creating open channels for discussion around market abuse issues. Providing relatable examples will help illustrate your effectiveness.

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How would you handle pushback from senior leadership regarding compliance initiatives?

Discuss your approach to addressing concerns from leadership, emphasizing the importance of data-driven arguments and stakeholder engagement. Highlight how you would present the benefits of compliance initiatives to align with organizational goals.

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What tools or analytics do you find most effective for market surveillance?

Identify specific tools or technologies you have used in the past for monitoring trading activities. Discuss their features, benefits, and how they helped detect suspicious behaviors, emphasizing your familiarity with emerging technologies in surveillance.

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Can you give an example of a complex compliance project you managed?

Provide a detailed account of a significant project where you navigated complexities such as cross-departmental collaboration or shifting regulations. Be specific about your role in planning, execution, and the results achieved.

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How do you balance compliance needs with business objectives?

Talk about your understanding of the interaction between compliance and business goals. Discuss methodologies you use to ensure compliance doesn’t hinder business performance while still adhering to legal standards.

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How would you measure the effectiveness of the market abuse compliance program you developed?

Share metrics and KPIs you would analyze, such as reduction in incidents, compliance training engagement levels, and timely reporting. Describe how you would gather and assess feedback from various teams to continually improve the program.

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What role does communication play in your success as a Director of Surveillance Market Abuse?

Explain the importance of clear communication in compliance roles. Discuss how you ensure all stakeholders understand policies, remain informed about market abuse issues, and how you handle difficult conversations with clarity and empathy.

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Decisions made easier. Lives made better. We are on a transformational journey. We want to remove complexity from the financial services industry, to make people’s lives better by helping to make their decisions easier. Being part of this transfo...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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