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Automotive Senior Solutions Architect

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.5 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What You'll Do

Solutions Architects (SA) are technical and business experts who partner with customers to help them design solutions to mapping related problems from navigation, to ADAS, automated driving and voice solutions. Solutions Architects drive customer adoption of Mapbox by leveraging techniques such as workshops, briefings, demos and reference architectures.

The Senior SA works alongside Business Development Managers with car makers to architect solutions to complex location problems. Your work as an SA results in increased customer value, solution adoption, and Mapbox product capabilities.

SA’s are great problem solvers that love working with customers to solve their technical challenges.  Successful candidates typically have a mix of software engineering, product management, solutions engineering, and technical consulting experience prior to this role.

  • Apply Mapbox products/technologies to solve customer challenges.

  • Deliver high quality, engaging technical presentations and solutions to senior decision makers and senior engineers.

  • Respond to technical customer inquiries (RFI’s, RFQ’s) with technical documentation and feasibility assessments.

  • Increase Mapbox business opportunities by defining and building technical content including solution architectures, white papers, and quick start guides to show customers how to implement specific use cases for new technologies.

  • Provide structured feedback and advocate for important features and use cases to Mapbox product & engineering teams.

  • Lead efforts to capture and share best practice knowledge with the Mapbox solutions architect community. 

What We Believe are Important Traits for This Role

  •  8+ years experience in software engineering, technical consulting, solutions architecture, or product management. 

  • 8+ Experience working pre-sales partnering with Business Development managers or sales reps with technical demonstrations and proof of concepts

  • Demonstrated experience solving large, complex customer problems in a consultative fashion within the Automotive industry.

  • A strong communicator, both written and verbal Korean and English, who is comfortable explaining complex concepts and architectures to audiences from developers to senior decision makers.

  • A strategic and creative problem-solver that can both white board solutions, and champion strategies with CTOs and other senior stakeholders.

  • Relentless focus on customer experience and solution quality, simplicity, and efficiency.

  • Desire to explore, learn and teach new languages, skills, techniques, and platforms.

  • Willing to travel up to 25% of the time for customer meetings and events.

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

  • We value high-performing creative individuals who dig into problems and opportunities.

  • We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

  • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

  • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants, which is linked here.  Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. 

We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.


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What You Should Know About Automotive Senior Solutions Architect, Mapbox

As an Automotive Senior Solutions Architect at Mapbox, you're stepping into a pivotal role where your technical expertise meets innovative automotive solutions. Mapbox stands out as the leading real-time location platform, empowering millions of developers to create transformational navigation experiences for vehicles, packages, and people alike. In this role, you’ll collaborate closely with customers to unravel complex mapping challenges, from advanced driver-assistance systems (ADAS) to automated driving solutions. You'll leverage your extensive experience in software engineering and solutions architecture to enhance customer experiences and drive adoption of Mapbox products. Your days will be filled with dynamic activities including conducting engaging technical presentations, crafting detailed technical documentation, and leading workshops to showcase the incredible functionalities of Mapbox solutions. This isn’t just about solving problems; it's about fostering partnerships with major automotive players and enabling them to visualize and implement cutting-edge location-based strategies. If you're a creative problem solver with a knack for effective communication and a passion for customer satisfaction, this position is perfect for you. Working with Mapbox, you will be part of a diverse and inclusive team dedicated to driving innovation and nurturing growth.

Frequently Asked Questions (FAQs) for Automotive Senior Solutions Architect Role at Mapbox
What responsibilities does an Automotive Senior Solutions Architect at Mapbox have?

An Automotive Senior Solutions Architect at Mapbox is responsible for designing solutions to complex mapping problems in the automotive industry. This includes applying Mapbox technologies to enhance customer experiences, delivering technical presentations, responding to technical inquiries, and developing content such as solution architectures that guide customers in implementing advanced mapping solutions.

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What qualifications are needed to become an Automotive Senior Solutions Architect at Mapbox?

To become an Automotive Senior Solutions Architect at Mapbox, candidates typically need 8+ years of experience in software engineering, solutions architecture, or product management, alongside strong communication skills in both Korean and English. A background in solving complex challenges in the automotive sector and pre-sales experience is also highly beneficial.

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What skills are essential for success as an Automotive Senior Solutions Architect at Mapbox?

Essential skills for success as an Automotive Senior Solutions Architect at Mapbox include strong problem-solving abilities, effective communication, both technical and strategic thinking, and the capacity to work collaboratively with diverse teams. Additionally, a relentless focus on customer experience and a willingness to learn and adapt are crucial to thrive in this role.

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How does the role of Automotive Senior Solutions Architect at Mapbox differ from other technical roles?

The Automotive Senior Solutions Architect at Mapbox uniquely combines technical prowess with customer-facing responsibilities. Unlike more isolated technical roles, this position emphasizes direct collaboration with automotive clients to innovate and implement solutions that are both technically sound and strategically aligned with business goals.

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What makes Mapbox a great place to work for an Automotive Senior Solutions Architect?

Mapbox is an exceptional workplace for an Automotive Senior Solutions Architect due to its commitment to innovation, diverse team environment, and emphasis on personal and professional growth. The company fosters a culture of learning and encourages employees to be their authentic selves, all while working on groundbreaking technologies that shape the future of location solutions.

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Common Interview Questions for Automotive Senior Solutions Architect
Can you explain your experience with solutions architecture in the automotive industry?

When answering this question, highlight specific projects you've worked on, let the interviewer know how you approached architectural challenges, and explain how your solutions impacted business outcomes. Providing quantifiable results will make your answer more compelling.

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How do you prioritize customer requirements when designing a solution?

In your response, discuss your strategies for gathering customer inputs, such as interviews or workshops. Emphasize how you balance technical feasibility with customer needs, showcasing your consultative approach to understanding client priorities.

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Describe a complex technical problem you solved and how you approached it.

Begin by framing the context of the problem, then explain the steps you took to analyze and resolve it. Illustrate your thought process and the methodologies employed, leading up to the solution you implemented, and reflect on its impact.

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What strategies do you use for effective communication with technical and non-technical stakeholders?

Discuss your ability to tailor your messaging based on the audience. Share examples of how you simplify technical jargon, use visuals, or leverage storytelling techniques to keep different stakeholders engaged and informed.

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How do you stay updated with emerging trends in technology and the automotive industry?

Share specific resources you utilize, such as industry journals, webinars, and professional networks, and explain how you apply new knowledge to your work. This shows your commitment to continuous learning and adaptability.

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Can you provide an example of how you’ve driven product adoption in your previous roles?

Provide a detailed example that highlights your strategies in engagement, whether through demos, workshops, or creating educational content. Be sure to mention the feedback received from the customers and any improvements in adoption rates.

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What are your thoughts on customer experience, and why is it important in solutions architecture?

Emphasize the significance of customer experience in building long-term relationships and driving business success. Discuss how a positive experience can lead to increased satisfaction and solution adoption.

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What tools or methodologies do you use for creating technical documentation?

Mention specific tools you are familiar with, such as Markdown, AsciiDoc, or collaborative platforms like Confluence. Discuss your approach to ensuring that the documentation is clear, comprehensive, and easily accessible.

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How do you handle feedback from customers regarding your technical solutions?

Articulate your open mindset towards feedback, detailing how you solicit it, process it, and incorporate it into your work. Showcase your commitment to continuous improvement and customer satisfaction.

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What is your approach to collaborating with cross-functional teams?

Share specific strategies on how you facilitate effective collaboration, perhaps through regular meetings, shared goals, and open communication channels. Highlight the importance of understanding diverse perspectives to achieve common objectives.

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Mapbox powers navigation for people, packages, and vehicles everywhere.

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Full-time, remote
DATE POSTED
April 22, 2025

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