Enterprise Account Manager

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.5 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What You'll Do

•  Reporting to the ODL Sales Lead , you will build and own relationships with Mapbox’s most strategic customers, from first contact to product launch and beyond, ensuring that we grow with them.

• Source new business revenues from a  list of targets you will own and continue to nurture, grow & expand those accounts.

• Align closely with strategic customers to build deep relationships while executing timely renewals, upsell and expansion opportunities across the account.

• Work collaboratively with Legal, Finance and Deal Desk to ensure we’re executing deals that are good for Mapbox and the customer.

• Combine Mapbox building blocks with deep customer knowledge to present compelling technical solutions with clear business outcomes. 

• Communicate customer/prospect needs and industry patterns back to Mapbox product teams to influence our technical roadmap.

• Develop and execute strategies to expand Mapbox’s adoption in key industry verticals, working closely with the marketing team to tell our customers’ success stories.

What We Believe are Important Traits for This Role

•  Strong technical sales aptitude demonstrated through a combination of industry experience, size and complexity of deals closed (you’ll be focused on six opportunities), and rapport with engineers and product owners.

• Prospecting skills using LinkedIn Sales Navigator and identification tools to help you source new leads within your assigned accounts.

• Ability to navigate complex customer relationships, developing trust and influence with engineers and developers up to C-level leadership.

• Ability to collaborate across Mapbox teams including engineering, support, and marketing to close business and ensure successful customer launches.

• Deep curiosity, empathy, and grit — we’re partnering with our customers to solve hard problems, and we win as a team.

• A level of diligence regarding capture, update & reporting of key data within your territory.

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

• We value high-performing creative individuals who dig into problems and opportunities.

• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

Our annual OTE compensation for this role ranges from $255,000 - $345,000 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.

By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here.

Mapbox is an EEO Employer - Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.

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