Marketing Operations Manager

Jellyvision is hiring a Marketing Operations Manager

Who we are

Hi, we're Jellyvision. We're the proud parents of ALEX, a growing platform that saves employees and their employers money by making tricky decisions—like choosing and using employee benefits—less confusing and more enjoyable. We focus on improving the health, wealth and well-being of America's employees – and we want you to join our thriving team.

Jellyvision is committed to continuous evolution and to fostering a more diverse and inclusive workplace where everyone is welcomed, valued, and respected. It doesn't matter your race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, or country of origin...we just want amazing people who are willing to grow along with us.

Who you are

You're a go-getter, with an attitude that no task is too small or too big to tackle. You love finding ways to solve problems, with strong analytical tendencies and a natural curiosity to get to the heart of things. You're creative, diligent and enjoy working across teams. Emails, texts, and other messaging channels absolutely delight you. You enjoy a puzzle - no matter how complex. And let's be honest, you thrive in complexity, and when you can use your talents and expertise to run fast and try new things you're at your best.

How you'll drive the next evolution of our business

We're a data-driven company and a data-driven team - and you hold the keys to the kingdom. You'll be the one ensuring performance of our MarTech stack, a constant companion to RevOps and a critical member of the Demand Generation team. You're the shepherd for our leads, working with Content and Demand Generation to ensure our multi-channel campaigns run smoothly, including managing and supporting campaign tracking and attribution, lead management, reporting and analysis, testing and optimization, database health, and data integration across platforms. You'll be a part of our dynamic Marketing team, reporting directly to the Director of Demand Generation.

The Gig

• Architect a world class B2B marketing tech stack that will enable us to improve and scale our marketing initiatives
• Drive an increase in engagement and conversions by designing and building an integrated marketing data ecosystem that powers personalized and timely marketing campaigns
• Track and ensure proper attribution for marketing leads and opportunities with as much automation as possible
• Operationalize and maintain our lead lifecycle framework and lead routing operations ensuring the right leads get routed to the right person at the right time
• Track and analyze key metrics related to marketing performance and regularly present dashboards to Marketing and RevOps
• Manage our database including list integrity, data accuracy, segmentation, and ensuring compliance with privacy laws
• Assess areas of opportunity in the business, advocate for specific initiatives, create and maintain a roadmap of key initiatives, and influence cross-functional partners with SME expertise

What We'll Really Value in You

• You're a collaborator at heart. You love working cross-functionally to get projects over the finish line and love working with others to make that happen.
• A strong desire to try new things and iterate, understanding that there are only two options: winning and learning
• An analytical approach to problem solving
• The ability to run in ambiguity
• A deep understanding of MarTech
• A can-do, positive attitude that enables others to jump in the boat with you
• Strong project management skills, helping to lead and herd all the cats

Your Expertise

• Deep experience managing CRM integrations, database migrations, & workflow automation
• Marketo + SFDC understanding that makes you an ultimate fan (and expert)
• 2+ Years experience presenting to client stakeholders at various levels of the organization (entry to senior) with strong written and verbal communication
• Ability to take a data led approach to campaign strategy with hands on experience in tactical execution - setting up, optimizing, and reporting on CRM changes
• Experience delivering results and recommendations to clients via weekly check-ins, quarterly business reviews and daily communication
• Proven history of improving CRM processes, including training and oversight of new hires, peers and direct reports

Competencies:

• Communicates Effectively
• Collaborates
• Optimizes Work Processes
• Plans and Aligns
• Organizational Savvy
• Manages Ambiguity
• Business Insight

The Legal Stuff

Jellyvision's headquarters is in Chicago, and, post-COVID, many of us will be returning to the Chicago offices (by choice, not requirement - our philosophy is "Flexible First"). But this position is eligible for work by a remote employee out of the following states: CA, DC, FL, GA, IL, IN, KY, MA, MI, MN, NE, NM, NY, NC, OH, OR, PA, SC, TX, UT, VA, VT, WA, and WI.