Platform Engineer

Who We Are

Massive Rocket is a high-growth Braze & Snowflake agency that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 years ago, we have experienced swift growth and are now at a crucial juncture, aspiring to reach $100M in revenue. Our focus is on delivering human experiences at scale, leveraging the latest in web, mobile, cloud, data, and AI technologies. We pride ourselves on innovation and the delivery of cutting-edge digital solutions.

Every role at Massive Rocket is Entrepreneurial - Successful people at Massive Rocket will not only think about their role but understand the roles around them, their goals and contribute to the success and growth of their team, customers and partners.

What We Offer

🚀 Fast-moving environment – you will never stop learning and growing

❤️ Supportive and positive work culture with an emphasis on our values

🌍 International presence – work with team members in Europe, the US, and around the globe

🪐 100% remote forever

🌴 Flexible Vacation Policy

🧗🏼‍♂️ Career progression paths and opportunities for promotion/advancement

🍕 Organised team events and outings

What we’re looking for

Massive Rocket, a global Martech agency specializing in Braze and Snowflake, is looking for a talented Platform Engineer to join our growing team. We work with clients across the U.S., U.K., and European Union, delivering cutting-edge marketing technology solutions.

Responsibilities

- Infrastructure Management: Design, implement, and maintain cloud infrastructure on Azure.

- Platform Development: Develop and improve our Kubernetes-based platform using tools like Helm, Rancher, and ArgoCD.

- CI/CD Optimization: Enhance and maintain our CI/CD pipelines in GitLab to ensure smooth and efficient software delivery.

- Monitoring and Observability: Implement and manage monitoring and observability tools like Prometheus, Grafana, Jaeger, Loki, and OpenTelemetry.

- Security: Ensure platform security by implementing and managing security tools and best practices, including Keycloak, Azure KeyVault, and ZeroSSL.

- Incident Response: Participate in on-call rotation and respond to incidents using PagerDuty.

- Collaboration: Collaborate effectively with developers and other stakeholders to understand their needs and provide appropriate platform solutions.

- Documentation:  Maintain comprehensive documentation of platform architecture, processes, and procedures.

Experience

- Cloud Expertise: 5+ years of hands-on experience with Azure (compute, storage, networking, security).

- Kubernetes Proficiency: Extensive experience with Kubernetes, including cluster management, deployment strategies, and resource optimization.

- Infrastructure as Code: Strong skills in Terraform for managing infrastructure.

- CI/CD Mastery: Proven ability to design and implement CI/CD pipelines using GitLab or similar tools.

- Monitoring and Observability: Experience with monitoring tools like Prometheus, Grafana, Jaeger, Loki, and OpenTelemetry.

- Security Best Practices: Understanding of security principles and experience implementing security measures in a cloud environment.

- Containerization: Experience with containerization technologies like Docker.

- Collaboration and Communication: Effective communicator and team player, comfortable working with cross-functional teams to deliver high-quality solutions.

- Agency experience: Experience working in an agency setting with clients

- English C1 Level: strong communication skills with professional level of proficiency in english

Bonus Skills and Experiences:

- Experience with Rancher and ArgoCD.

- Experience with Keycloak and Azure KeyVault.

- Experience with service mesh technologies (e.g., Istio).

- Experience in the healthcare or medical industry.

- Familiarity with compliance standards like HIPAA.

- Contributions to open-source projects.

Desired Qualities:

- Innovative Problem-Solver: A creative thinker who can efficiently solve complex problems and adapt to new technologies and changing product requirements.

- Quality Advocate: Passion for quality and a dedication to understanding the user’s perspective and how it impacts the product's overall experience.

- Effective Communicator: Strong interpersonal and communication skills, with the ability to articulate issues, solutions, and concepts to technical and non-technical stakeholders alike.

- Leadership Potential: While direct leadership experience is not mandatory, the aptitude to mentor others and lead by example in software engineering practices is highly valued.

During the process, please be ready to provide:

• Valid work visa - Massive Rocket does not provide sponsorship at the moment.

• Proof of identification: ID card, passport, Utility bill (Gas, Water, Electricity)

• 2 references - Name, Relationship, Contact details (Email, Mobile)

• Contractors Only: proof of incorporation and insurance

Note: Please ensure that your qualifications closely match the criteria outlined in the job description. Applications not meeting the specified criteria may not be processed or considered for this position.