Practice Management Consultant, Human Capital

The Opportunity

As a Practice Management Consultant, you will help financial advisors excel in their role as entrepreneurs. This position serves as a human capital specialist, supporting advisors in recruiting, developing, motivating, and retaining talent. The role is highly visible in the field and makes a meaningful impact through consulting, workshops, resource creation, and thought leadership. Practice Management consultants deliver advanced expertise and drive innovation in their respective areas of specialization.

The Team

Our Practice Management team is expanding MassMutual’s business support and resources to help our affiliated financial advisors successfully grow and strengthen their businesses. Our objectives are to increase advisor growth, productivity, retention, and recruiting. The team supports advisors in all aspects of leading their businesses, including strategic planning, human capital, systemization, client value creation, business structures, financial management, organic growth, practice acquisitions, and succession. This is a recently formed team that is rapidly building new offerings and an extensive service model—making it an exciting opportunity to join a fast-paced, entrepreneurial environment within a larger, established organization.

The Impact:

• Serve as the practice management specialist for human capital, helping financial advisors recruit, develop, motivate, and retain talent
• Provide advanced expertise across a broad range of human capital topics, including recruiting, onboarding, development, compensation, organizational design, leadership, culture, communication, management, and performance.
• Deliver presentations and workshops for one-to-many offerings and one-to-one consulting for large practices
• Build a comprehensive business toolkit to help advisors operate more effectively
• Design and deliver interactive workshops for advisors with an emphasis on actionable outcomes
• Provide specialist expertise to general agencies to strengthen their practice management offerings
• Support the Business Development team’s practice management coaching programs in a specialist capacity
• Partner with Society Concierge Consultants to support practice management needs for qualifying advisors
• Deliver sessions for MassMutual Academy, Society 1851, agency meetings, and other events
• Develop expertise of MassMutual’s advisor platform and resources in relation to center of excellence and spearhead enhancements

The Minimum Qualifications

• Bachelor’s degree
• 8+ years’ experience in financial services or, alternatively, in an unrelated field serving small business owners
• Willingness to travel approximately 10-20% of the time
• Due to the nature of the position, as a part of our background check process, candidates must be able to pass a non-registered fingerprinted background check to qualify as a fingerprinted person under FINRA

The Ideal Qualifications

• Master of Business Administration (MBA), Master's degree in Human Resources, or similar advanced degree
• Deep understanding of the issues facing financial advisors as small business owners
• Advanced expertise working with advisors on issues related to human capital
• Ability to independently identify, build, and deliver new business resources
• Strong analytical and creative problem-solving skills
• Ability to navigate ambiguous business situations
• Experience delivering consulting engagements that span both technical factors and interpersonal dynamics
• Strong presentation skills in both live and virtual formats
• Ability to clearly communicate nuanced concepts
• Team player who is also comfortable working independently
• Preference to work in a fast-paced, high-demand, dynamic environment

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Head of Practice Management
• Focused one-on-one meetings with your manager
• Access to mentorship opportunities
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefit

#LI-BC1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.