Site Reliability Engineering Manager

Meraki is making IT easier, faster, and simpler with technology that just works. Our full stack teams build and maintain features, frameworks, and tools to craft an excellent user experience in Meraki’s Dashboard. We operate across Meraki’s entire product line, from firewalls, switches, and wireless routers to security cameras and application analytics. Dashboard drastically simplifies the... process of deploying and configuring distributed networks, enabling customers to debug networking issues in real time from anywhere. Its rich data visualizations help users detect trends in network traffic and foot traffic alike. Meraki Engineers put the customer experience first, own projects from beginning to end, and are problem solvers. As SREs at Meraki, we are responsible for building and growing the cloud that supports these customers and their networks. As a Site Reliability Engineering Manager, you will be focused on supporting a specific, highly available, and very secure production environment. You will analyze the reliability of our environments, use your networking and coding skills to improve the way we operate, and debug complex events as part of a 24/7 on-call rotation. As a manager at Meraki, you will guide architectural leadership, teach good code review and design practices, and focus relentlessly on quality and automation. You will link your team's goals to the wider organization by telling stories that empower and inspire. You will be a strong mentor, nurturing a collaborative and diverse environment where your team can do their best work. You will have opinions about the direction of engineering at Meraki, and will directly contribute to the rapid evolution of our platform. RESPONSIBILITIES: • Build a respectful, inclusive, and impactful team culture. • Be an advocate for SRE and Network practices within your own team and across the wider engineering organization. Build tight links with other teams that consume your services, and agree on metrics to measure performance. Work with other engineering managers to grow our culture of automation, excellence, and reliability. • Be passionate about improving the reliability of the network. • Lead the team and hold regular one-on-ones; ongoing coaching and mentorship, writing performance evaluations, and compensation planning. Grow staff into tech leads or managers, according to their chosen track. • Helping your team navigate between in-house solutions and open source products; striking a balance between self-learning, formal training, conferences, and commercial support. • Be an advocate for security standards and quality in the tools and processes that your team develops. YOU ARE AN IDEAL CANDIDATE IF YOU: • Are interested in a leadership role because it allows you to work closely with others to help them achieve their best. • Have a software engineering background or an Infrastructure/SRE background. (Background in containerization is a big plus.) • Have experience leading teams that are tasked with owning and improving the network infrastructure. Experience with protocols like BGP. • Have inspired and guided teams to significant improvements and evolution in developer efficiency through automation and tooling using a bottom-up prioritization/planning process. • Have formal project management qualifications, or experience successfully coordinating large, multi-team projects. • Believe that development and operations are best carried out in close co-operation; all our teams are developers, and own what they create. /CD,Terraform, Docker, Kubernetes, Ansible, At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Compensation Range: $126,500—$241,700 USD Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications,…