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Job details

Sprinter Technician

Mercedes-Benz of Chicago is seeking an experienced Sprinter Technician to deliver a world-class guest experience. Join a family-owned business with a focus on employee growth and excellent benefits.

Skills

  • Diesel engine diagnostics
  • Technical problem-solving
  • Attention to detail

Responsibilities

  • Diagnose and troubleshoot mechanical, electrical and hydraulic issues in diesel engines and vehicles.
  • Conduct thorough inspections of diesel engines and vehicles to identify potential issues.
  • Utilize diagnostic tools and equipment for accurate problem resolution.
  • Perform maintenance and repairs according to dealership and manufacturer standards.

Education

  • Degree or Certificate from a trade school preferred

Benefits

  • Company-paid Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Disability Insurance
  • Company-paid employee life insurance
  • 401K Matching Plan
  • Paid Sick Leave and Paid Vacation
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$86500 / YEARLY (est.)
min
max
$56000K
$117000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sprinter Technician, Mercedes-Benz of Chicago - Technicians

At Mercedes-Benz of Chicago, we’re on the lookout for a top-notch Sprinter Technician to join our amazing team! We pride ourselves on offering a world-class guest experience, and that starts with having skilled technicians who bring their expertise to the table. Enjoy being part of a family-owned automotive group that truly values its members. As a Sprinter Technician, you’ll enjoy innovative training and mentorship from seasoned leaders while being empowered to develop your skills further. You'll tackle a variety of diesel engine challenges, ensuring every vehicle runs smoothly and efficiently, helping us maintain our reputation as the nation’s #1 family-owned automotive group. With the opportunity to flag over 200 hours a month and a busy shop that keeps you engaged, you will maximize your productivity and your earnings! And it doesn’t end there—our benefits include free medical, dental, and vision insurance options, a matching 401K plan, paid training, and generous paid leave. Whether you have a degree from a trade school or proven experience, if you’re ready to enhance your career while contributing to a supportive work environment, then your next adventure awaits here at Mercedes-Benz of Chicago!

Frequently Asked Questions (FAQs) for Sprinter Technician Role at Mercedes-Benz of Chicago - Technicians
What are the primary responsibilities of a Sprinter Technician at Mercedes-Benz of Chicago?

As a Sprinter Technician at Mercedes-Benz of Chicago, your main responsibilities will include diagnosing and troubleshooting mechanical, electrical, and hydraulic issues in diesel engines and vehicles. You'll also conduct thorough inspections to prevent breakdowns and utilize diagnostic tools to resolve complex engine problems efficiently, adhering to dealership and manufacturer standards.

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What qualifications do I need to be a Sprinter Technician at Mercedes-Benz of Chicago?

To qualify as a Sprinter Technician at Mercedes-Benz of Chicago, it's essential to have a valid driver’s license and a clean driving record. While a degree or certificate from a trade school is preferred, strong knowledge of diesel engine systems and prior experience as a Diesel Mechanic are crucial. Attention to detail and accuracy will ensure your success in this role.

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What career growth opportunities exist for Sprinter Technicians at Mercedes-Benz of Chicago?

Mercedes-Benz of Chicago offers a robust platform for career growth as a Sprinter Technician. With free health insurance and paid training, technicians can continue to develop their skills and advance their expertise, often unlocking opportunities for promotions and specialized roles within the company.

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What benefits do Sprinter Technicians receive at Mercedes-Benz of Chicago?

Sprinter Technicians at Mercedes-Benz of Chicago can enjoy a comprehensive benefits package that includes company-paid medical, dental, and vision insurance, a matching 401K plan, paid vacation and sick leave, as well as supplemental life policies and an employee assistance program. It’s our way of supporting our dedicated team members.

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How does the work environment for a Sprinter Technician at Mercedes-Benz of Chicago support productivity?

The work environment for Sprinter Technicians at Mercedes-Benz of Chicago emphasizes productivity and efficiency. With a busy shop that allows you to flag over 200 hours a month, along with mentorship and support from experienced leaders, you will be well-equipped to maximize your performance and achieve career success.

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Common Interview Questions for Sprinter Technician
Can you describe your experience with diesel engine diagnostics?

When answering this question, share specific examples of your previous work with diesel engines, including types of vehicles you've worked on and the diagnostic tools you've used. Highlight instances where you successfully identified and solved complex problems, emphasizing your troubleshooting methods.

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How do you prioritize tasks when multiple vehicles need attention?

In your response, discuss your ability to assess the urgency of each job based on customer needs and the nature of the vehicle issues. Indicate your method for balancing efficiency with quality, ensuring that critical repairs receive prompt attention while maintaining a steady workflow.

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What is your approach to staying up-to-date with the latest diesel technology?

Explain your strategies for continuous learning, such as attending workshops, enrolling in additional training courses, or participating in industry forums. Demonstrating a proactive approach shows your commitment to personal development and an eagerness to adopt new techniques in your role as a Sprinter Technician.

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What safety measures do you follow while working as a Sprinter Technician?

Your answer should include specific safety protocols you adhere to, such as wearing the appropriate personal protective equipment, following proper lifting techniques, and ensuring the work area is clear of hazards. Mentioning your commitment to maintaining a safe work environment will show your professionalism.

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Describe a challenging repair you handled. What was your process?

Choose a specific example of a difficult repair you’ve completed. Describe the vehicle, the issue at hand, and the steps you took to diagnose and fix it. Emphasize your problem-solving skills and how you overcame that challenge to ensure customer satisfaction.

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How do you ensure customer satisfaction in your work?

Discuss your strategy for ensuring customer satisfaction, which may include thorough communication regarding repairs, informing clients about potential issues before they arise, and following up with them post-service. Highlighting the importance of understanding customer needs will demonstrate your dedication to service excellence.

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What tools and equipment are you most comfortable using as a Sprinter Technician?

Inform the interviewer about the diagnostic tools and equipment you have experience with, detailing any advanced technology you've worked on. Mentioning your adaptability to learn new tools can reinforce your credentials as a Sprinter Technician.

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How do you handle working under pressure during busy times in the shop?

Discuss your strategies for maintaining composure and focus in high-pressure situations, such as prioritizing tasks effectively and keeping the lines of communication open with team members. Emphasizing teamwork and collaboration during busy periods shows your ability to thrive in a dynamic environment.

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Can you explain a time you made a mistake? How did you handle it?

Be honest and select a minor mistake that you turned into a learning opportunity. Explain how you addressed the error, what corrections you put in place to ensure it didn’t happen again, and what you learned from the experience. This response reflects your growth mindset.

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Why do you want to work as a Sprinter Technician at Mercedes-Benz of Chicago?

Show your enthusiasm for the company by mentioning its family-owned culture and dedication to excellence. Discuss how its values align with your career goals, and express your eagerness to contribute to team success while growing professionally in an innovative environment.

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MATCH
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
SALARY RANGE
$56,000/yr - $117,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 3, 2025

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