Director Engineering

The Director of Engineering at Experian is tasked with leading product engineering teams to enhance platform solutions while driving a culture of Engineering Excellence. This includes accountable delivery of software products, managing client issues, and fostering collaboration across business units to ensure project health and success.

To apply for the Director of Engineering position at Experian, candidates are expected to hold a Master’s degree in Engineering, Data Science, or Computer Science. Additionally, a substantial background with 15+ years in engineering or software development is crucial, along with experience in AWS, Agile methodologies, and team leadership.

Experian fosters a culture of Engineering Excellence by prioritizing team development, encouraging mentorship among team members, and utilizing metrics to streamline processes. This approach not only enhances productivity but also drives innovation and continuous improvement in engineering practices.

As the Director of Engineering at Experian, you will serve as an escalation point for client delivery issues. This role involves making timely decisions to remove roadblocks, ensuring that client engagements exceed expectations while promoting best practices in development and operational excellence.

The work environment for the Director of Engineering at Experian is dynamic and collaborative, characterized by a focus on innovation and team empowerment. As part of Experian's employee-centric culture, you will find a supportive workplace that values diversity and encourages a healthy work-life balance.

To ensure successful software project delivery, I focus on clear communication with stakeholders, accurate metrics for project health, and fostering a collaborative atmosphere among team members. Implementing Agile methodologies allows for flexibility, enabling us to adapt to changing requirements swiftly.

Effective mentoring strategies include setting clear goals for team members, encouraging open feedback, and promoting continuous learning through training and knowledge sharing. By supporting their professional growth and aligning mentoring with organizational objectives, I aim to inspire high performance.

When client delivery issues arise, I prioritize understanding the root cause through thorough investigation. I ensure quick action to communicate solutions while involving relevant team members in brainstorming resolutions, applying best practices to prevent similar issues in the future.

My experience with cloud technologies encompasses hands-on proficiency with AWS, where I have successfully led cloud migration projects, implemented security best practices, and optimized cloud resource management. This experience equips me to oversee engineering initiatives at Experian effectively.

Agile plays a central role in my engineering management style because it promotes collaboration, flexibility, and rapid iteration on feedback. By implementing Agile practices, I empower teams to work more effectively and adapt to changes swiftly while maintaining high-quality standards.

To cultivate a culture of continuous improvement, I encourage regular feedback sessions, implement metrics to track progress, and promote open discussions about potential enhancements. By fostering an environment where team members feel safe to share ideas, we can continuously improve our processes.

My approach to managing team performance metrics involves defining clear KPIs aligned with business outcomes, regularly reviewing these metrics in team meetings, and using them to identify areas for improvement. Transparency in performance measurement reinforces accountability within the team.

Addressing security vulnerabilities involves integrating security practices into the development lifecycle. I ensure that the team is trained on security best practices, regularly review our Security Dashboard, and foster open communication about vulnerabilities, encouraging a proactive rather than reactive approach.

In previous roles, I have implemented automation tools for testing and deployment, resulting in reduced turnaround time for releases. Introducing innovative metrics-based frameworks for tracking customer feedback also improved product development cycles, which I believe could greatly benefit Experian.

I believe my leadership style is effective because it emphasizes collaboration, inclusivity, and empowerment. By encouraging diverse perspectives and promoting a shared vision, I create an environment where team members feel valued, motivated, and aligned with Experian's goals.