French Speaking - Customer Service Representative - job 2 of 4
Mercier Consultancy is on the lookout for a French Speaking Customer Service Representative to join our dynamic team! In this customer-centric role, you will be responsible for providing high-quality support to our French-speaking clients, ensuring their inquiries are handled efficiently and effectively. Your fluency in French will be essential in delivering a seamless customer experience and building lasting relationships with our clientele.
As a Customer Service Representative, you will engage with clients through various communication channels, addressing their questions and concerns with empathy and professionalism. You will play a crucial role in maintaining client satisfaction and loyalty, contributing to our commitment to service excellence.
Responsibilities
- Respond to customer inquiries in French via phone, email, and chat
- Assist clients with service-related issues and provide accurate information
- Document all customer interactions and maintain accurate records in our CRM
- Collaborate with internal teams to resolve any escalated issues
- Provide training and guidance to clients on our products and services
- Gather feedback from customers to improve service delivery
- Participate in ongoing training to enhance your product knowledge and skills
- Fluency in French and English, both written and verbal
- Strong communication and interpersonal skills
- Previous experience in customer service or support is preferred
- Ability to manage multiple tasks effectively in a fast-paced environment
- Excellent problem-solving skills with attention to detail
- A proactive and customer-focused mindset
- Familiarity with customer support software is an advantage
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...
Become a vital part of Mercier Consultancy as a Spanish Speaking Consultant, helping clients navigate their IT support and tech solutions needs remotely.
Join Mercier Consultancy as a Spanish Speaking Customer Support Representative and help clients with their home appliance inquiries.
As an EMT Security Officer at Allied Universal, you will play a vital role in safeguarding clients across various sectors while providing essential medical assistance.
As a Client Services Associate at TBK Bank, you'll play a crucial role in helping customers achieve their financial goals through excellent service.
Become a part of Baylor St. Luke's Medical Center as a Registered Nurse, where you will deliver compassionate patient care in a leading healthcare environment.
Join Luxury Presence as an Onboarding Coordinator and kickstart your career in client success and project management within the luxury real estate sector.
Join Boyd Gaming Corporation as a Snack Bar Attendant, providing excellent service in a fast-paced environment.
Join Allied Universal as a Custom Protection Officer Flex to enhance safety in a dynamic environment while assisting in community support.
Join Ponsse as a Service Writer and be a part of a dedicated team committed to customer satisfaction and responsible forestry.
Join SUBWAY® as a Sandwich Artist to provide exceptional service and prepare delicious sandwiches in a welcoming environment.
Join Balfour Beatty Communities as a Resident Experience Specialist to enhance student living experiences through community engagement and exceptional service.
Join Limelight Hotels as a Restaurant Manager in Boulder and lead a team to deliver outstanding dining experiences while maintaining financial profitability.
Become an essential member of the surgical team at Virginia Mason Franciscan Health, providing high-quality care and support during procedures.
Join Fastmail as a Tier 1 Support Agent to provide top-notch customer support in a hybrid work environment.
Join Allied Universal® Event Services as Event Security staff at the National Comic Convention in San Diego and contribute to a safe and enjoyable experience for all guests.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
