French Speaking - Customer Service Representative - job 2 of 4
Mercier Consultancy is on the lookout for a French Speaking Customer Service Representative to join our dynamic team! In this customer-centric role, you will be responsible for providing high-quality support to our French-speaking clients, ensuring their inquiries are handled efficiently and effectively. Your fluency in French will be essential in delivering a seamless customer experience and building lasting relationships with our clientele.
As a Customer Service Representative, you will engage with clients through various communication channels, addressing their questions and concerns with empathy and professionalism. You will play a crucial role in maintaining client satisfaction and loyalty, contributing to our commitment to service excellence.
Responsibilities
- Respond to customer inquiries in French via phone, email, and chat
- Assist clients with service-related issues and provide accurate information
- Document all customer interactions and maintain accurate records in our CRM
- Collaborate with internal teams to resolve any escalated issues
- Provide training and guidance to clients on our products and services
- Gather feedback from customers to improve service delivery
- Participate in ongoing training to enhance your product knowledge and skills
- Fluency in French and English, both written and verbal
- Strong communication and interpersonal skills
- Previous experience in customer service or support is preferred
- Ability to manage multiple tasks effectively in a fast-paced environment
- Excellent problem-solving skills with attention to detail
- A proactive and customer-focused mindset
- Familiarity with customer support software is an advantage
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...
Become a key player at AssistRx by helping patients gain access to essential medications as a Patient Access Specialist.
Join Freedom Electronics as a Customer Service Representative and help us deliver outstanding support to our valued customers.
As a Senior Technical Support Engineer at LangChain, you will drive elite customer support for advanced technical applications in AI.
Join Tavily as our first Customer Success Lead and help shape the future of our customer engagement strategy in the AI industry.
Join Lumafield as a Customer Success Manager to drive customer outcomes and elevate the manufacturing experience with cutting-edge technology.
Join American Express as a Collections Specialist to enhance customer relations while providing support and solutions in a dynamic hybrid environment.
Become a vital part of Titan Cloud's support team as a Customer Experience Representative, helping clients streamline operations and enhance service quality.
Join Resurrection Medical Center's Intensive Care Unit as a skilled Registered Nurse dedicated to providing high-quality patient care.
Join CHI Health at Home as a Registered Nurse, providing compassionate, high-quality care to patients in the comfort of their homes.
The Nebraska Real Estate Commission is looking for a dedicated Office Specialist to enhance customer service and assist with licensing administration.
Become a vital team member at KORT as a Patient Service Specialist, ensuring exceptional service at the front desk.
Join Radius, an ambitious international company, as a Complaints/Retention Agent to strengthen customer relations and services.
Join CommonSpirit Health as a Market Patient Experience Program Manager to enhance patient experiences across multiple hospitals in a vibrant healthcare setting.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
