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Customer Success Manager, Commercial image - Rise Careers
Job details

Customer Success Manager, Commercial

Merge is hiring a Customer Success Manager to help lay the foundations for repeatable and consistent revenue growth. The ideal candidate should have a background in customer success or account management, advocate on behalf of customers, and possess an entrepreneurial mindset.

Skills

  • 4+ years of experience in Customer Success or Account Management
  • Advocacy for customers
  • Autonomy in decision-making
  • Entrepreneurial mindset
  • Collaboration and teamwork

Responsibilities

  • Work directly with technical stakeholders at customers to resolve issues
  • Manage post-sales journey from onboarding to renewal
  • Ensure customer satisfaction and enhance customer experience
  • Collaborate with sales and technical services to support customer use cases

Benefits

  • Unlimited PTO + 10 company holidays
  • Pre-Tax commuter benefits
  • 100% covered health, vision, and dental insurance
  • 401K Plan
  • $200 one-time home office stipend
  • In office snacks and free dinner when working past 7pm
To read the complete job description, please click on the ‘Apply’ button
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Merge is one API to add hundreds of integrations to your product. Instead of building and maintaining each integration in-house, your developers can save time by integrating once to Merge’s Unified APIs to add an entire category of integrations to...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$95,000/yr - $110,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
July 11, 2024

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