Business Development Representative

As a Business Development Representative at Mesa Springs, your key responsibilities include effective account management for assigned accounts, identifying new referral sources, participating in community meetings, and supporting marketing initiatives as directed by the Director of Business Development.

To pursue a position as a Business Development Representative at Mesa Springs, it's preferred that you have a Bachelor’s Degree in marketing, business administration, or a related field. A combination of relevant education and professional experience is also acceptable. Additionally, a valid driver’s license and proof of insurance are required when using your own vehicle for work.

Candidates for the Business Development Representative position at Mesa Springs should ideally have previous experience in business development within a psychiatric healthcare setting. This experience will help you develop strong relationships with referral sources and effectively communicate Mesa Springs' services.

Mesa Springs offers a comprehensive benefits package for its Business Development Representatives, including affordable medical, dental, and vision plans, up to 16 days of PTO, 6 paid holidays, tuition reimbursement, and a 401(k) retirement plan, among others.

A Business Development Representative at Mesa Springs plays a pivotal role in enhancing patient care by effectively managing relationships with external referral sources. By raising awareness of program changes and engaging with the community, you help ensure that those in need of behavioral health services receive the support they require.

When discussing your experience in business development, focus on specific achievements and relationships you’ve cultivated in the healthcare sector. Highlight your understanding of the unique challenges in psychiatric healthcare, and how your efforts successfully connected patients with care.

Share a process you’ve developed for researching and identifying referral sources. Explain how you prioritize these sources based on their potential impact on business goals and their alignment with the community’s needs.

Discuss how you maintain communication and rapport with existing accounts. Examples might include regular check-ins, personalized outreach, or providing updates on program changes to keep them informed and engaged.

Emphasize the importance of community involvement in your strategy. Share how attending community meetings and participating in events not only boosts outreach but also fosters trust and relationships with potential referral sources.

Addressing rejection head-on is key. Share strategies for resilience, such as learning from each 'no', maintaining positivity, and continuously refining your approach with different sources.

Share clear details of a marketing event you organized, including your objectives, the target audience, and how you measured success post-event. Highlight lessons learned and how this experience can inform your approach at Mesa Springs.

Familiarize yourself with Mesa Springs' services, such as crisis stabilization and outpatient treatment. Showing knowledge of their mission indicates your genuine interest in the role and aligns your values with theirs.

Detail your follow-up tactics, such as setting reminders for outreach, using a CRM system, or regular reporting practices that keep you accountable for nurturing leads and maintaining those important connections.

Share personal stories or professional motivations that drive you. Whether it’s the thrill of connecting needs with services or helping improve community health, make sure your reasons are heartfelt and relatable.

Discuss your strategies for staying knowledgeable about changes in behavioral health practices, such as attending industry conferences, following relevant publications, and engaging in professional networks.