Lead Product Designer

Before Metaplane, data teams were often the last to find out about data quality issues. Silent data bugs led to companies making decisions based on incorrect or incomplete data—and ultimately, a loss of trust in the data itself.We’re building a platform for high performing data teams (like Bose, GoFundMe, Ramp, Klaviyo, ClickUp, and many more) to continuously monitor their data pipelines and know when things break, what went wrong, and how to fix it. We partner with companies like Snowflake, dbt, Sigma, Fivetran, and many more to provide the most complete, end-to-end picture of data quality across the modern data stack.We’re a Boston-based, remote-friendly company founded by MIT and HubSpot alums. Metaplane is backed by leading investors such as Snowflake Ventures, Y Combinator, Felicis, Khosla Ventures, and notable angel investors including Dharmesh Shah (HubSpot), Frederic Kerrest (Okta), and Alex Maccaw (Clearbit).The roleAs a Lead Product Designer at Metaplane, you’ll own the design process and strategy for the entire Metaplane platform. You’ll work with our customers to deeply understand the challenges that cause them to fight fires on a daily basis. Then you’ll collaborate with our co-founder and engineering team to research, scope, and design workflows that solve these problems. In doing so, you’ll help data teams preserve trust in the data that powers their entire business.The primary focus of this role will be designing interfaces and workflows that help data teams monitor what is most important across their data platform, visualize the behavior of their data over time, make sense of the dependencies between their data systems, and automate identifying and fixing data incidents. You’ll ensure we can ship software that transforms the way data engineers do their jobs every week.If you’re excited to lead design at a fast-growing Series A startup, including the opportunity to eventually build a team, we’d love to hear from you.A day in the life9:30 AM - Conduct a user interview with a data engineer to gather feedback on a flow that helps data engineers roll out monitors with less manual effort10:30 AM - Collaborate with the engineering team to prioritize what features we should focus on for a new integration11:30 PM - Strategize with the Head of Product about the product roadmap based on product usage data and customer feedback12:00 PM - Present mockups for a better onboarding flow at Metaplane’s All-Hands meeting1:30 PM - Heads-down design time3:30 PM - Problem-solve with an engineer about a technical constraint that popped up in a feature they’re working on4:00 PM - Chat with the customer success team to identify pain points and potential design solutions based on their recent conversations with usersIs this you?• You have 5+ years of experience in product design, interaction design, UX design, and information architecture for SaaS products geared toward technical users• You love working closely with engineers to build amazing products, and understand when a quick fix to unblock the team vs a deep dive on a gnarly problem is needed• You excel at listening to customers and driving product direction based on their needs• You can balance moving quickly and unblocking engineers with longer term, strategic design decisions• You’re methodical and organized, and thrive in a role with a lot of variety in the day-to-day work.You'll really stand out if you• Have experience designing for monitoring/observability platforms or tools used by data teams• Have worked in a startup environment• Have a strong portfolio showcasing your ability to solve complex user problems through designWhat working at Metaplane is like• High autonomy, high trust environment• Collaboration and support with a close-knit team• Remote work with quarterly offsites (and, if in the Boston area, the opportunity to work in person however many days per week you wish)• Benefits include:• Competitive salary and equity• Fully covered health, dental, and vision insurance• 401(k) plan with employer match• Generous PTOWhat our customers say about us"Metaplane has become a critical part of our stack. It gives us visibility into issues before they become problems for the larger org and saves us countless hours. Metaplane gives our small team incredible leverage to be able to punch above our weight class.”“You guys have built a great product with real tangible value.”“I am really grateful for Metaplane. We’d be driving blind without it. It’s legit catching late stuff or incomplete data, not so much things like dbt calculations gone wrong, just a ‘shit shit shit shit’.”“Metaplane is hands down the easiest and most useful data observability tool on the market.”“Metaplane is a product designed by a team that's extremely knowledgeable and empathetic about the plight of the modern data professional. They are building a best-in-class tool they are strongly opinionated about.”