Business Development Manager (BD)

MGA Homecare provides private duty nursing, personal care services, and therapy to the medically complex population. Compassion and integrity are at the heart of everything we do!  We deliver high-quality care in the home and community-based setting, which is the setting with the lowest cost to the payers. We aim to be the employer of choice and the partner of choice to referral sources, state government agencies, and health plans. We currently provide care in Arizona, Colorado, Texas, and North Carolina, with a plan to grow into new states and markets.

We are growing and have an immediate opening for a Business Development Manager to join our amazing team!

The Business Development Associate identifies and helps develop strategic relationships with partners or potential customers. Through direct or indirect customer contact and prospecting, the associate assists in developing a strong pipeline of new customers and projects in accounts. The associate also works with marketing, sales, and product development teams to implement business development initiatives.

If you seek a rewarding career opportunity with a growing healthcare company that values its employees and patients, apply now to join the MGA family!

• Identify and pursue new business opportunities within the Charlotte Market
• Conduct market research and analysis to identify potential customers, market trends, and competitive landscape.
• Develop and implement a comprehensive business development strategy to achieve sales targets and revenue growth objectives.
• Build and maintain strong relationships with key decision-makers and influencers within target customers and industry associations.
• Collaborate with cross-functional teams, including nursing, therapy, and customer service
• Cold call as appropriate within your market to ensure a robust pipeline of opportunities.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Identify potential clients and the decision-makers within the client organization.
• Research and build relationships with new clients.
• Set up meetings between client decision-makers and the company’s practice leaders/Principals.
• Plan approaches and pitches.
• Work with the team to develop proposals that speak to the client’s needs, concerns, and objectives.
• Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion.  Use a variety of styles to persuade or negotiate appropriately.

Client Retention

• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

Business Development Planning

• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present and consult with mid and senior-level management on business trends to develop new services, products, and distribution channels.
• Identify opportunities for campaigns, services, and distribution channels that will increase sales.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Management and Research

• Submit weekly progress reports and ensure data is accurate.
• Ensure that data is accurately entered and managed within MGA’s CRM system
• Forecast sales targets and ensure the team meets them.
• Track and record account activity and help close deals to meet these targets.
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled promptly.
• Ensure all team members represent the company in the best light.
• Present business development training and mentoring to business developers and other internal staff.
• Research and thoroughly understand the company’s people and capabilities.
• Understand the company’s goal and purpose to enhance the company’s performance.
• Supports and executes the mission, ethics, and goals of the company effectively.
  • Represents themselves positively and professionally in the company and community.
  • Adheres to dress code with a clean and neat professional appearance.
  • Reports on time and as scheduled in order to complete work within designated time.
• Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team.

• Bachelor’s degree in business or related field
• 2-3 years’ prior lead generation or inside sales experience
• 2-5 years’ managerial experience
• Highly Preferred: Experience working with facilities who specialize in treating those in the Tricare population. Experience developing relationships with referral sources who service pediatric patients.
• Healthcare, medical device, software, Pharmaceutical and/or CRO experience a plus but not required
• Ability to work independently in a fast-paced environment
• Exceptional interpersonal skills, including strong verbal and written communication skills
• Proficient in Word, Excel, Outlook and PowerPoint
• Experience with CRM systems a plus
• Ability to meet or exceed targets and quotas
• Enthusiastic, reliable and independent self-starter with strong organizational, decision-making, problem-solving and creative thinking skills
• Ability to multi-task and shift priorities as needed and work as an individual contributor as well as part of a team
• Honest, high level of work ethic and integrity, assertive and strong desire to succeed
• Deal with setbacks philosophically and learns from these situations
• Team player who supports others when needed

• Health, Dental & Vision Coverage
• Health Savings Accounts (HSA-available if enrolled in high deductible plan)
• Flexible Spending Accounts (FSA & LPFSA)
• Dependent Care Reimbursement Accounts (DCRA)
• Employee Assistance Program (EAP-available if enrolled in Health plan)
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• 100% Company Paid Life Insurance (if enrolled in Health plan)
• Voluntary Life Insurance
• Short & Long-Term Disability
• Critical Illness/Accident Insurance
• Hospital Indemnity Insurance
• Identity Protection Plan
• Legal Care Plan
• Pet Discount Program

All your information will be kept confidential according to EEO guidelines.

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