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IT Americas Lean & Agile Coach (experienced level professional)

IT Americas Lean & Agile Coach (experienced level professional)Michelin is hiring!- - - - - - - - - - - -Michelin is hiring! We are looking for an IT professional who is passionate about Lean & Agile to join our company and be a key player of our IT Americas team.OverviewFor 130 years, Michelin has innovated to improve the mobility of people and goods. Today, we are setting the benchmark across tire and related services markets, while leading a global strategy to drive sustainable & profitable growth.This role is based at our North American Corporate Headquarters in Greenville, SC where our ~1400 employees take pride in supporting the diverse US and Canadian workforce and thinking globally while also acting locally to uplift and improve our local upstate communities.Greenville, SC is conveniently located within driving distance to east coast beaches, the Blue Ridge Mountains and large cities like Atlanta and Charlotte. The mild climate, charming downtown, and impressive culinary scene are just a few of the perks of living here.We are driven to be the employer of choice for people looking for a career with respect and purpose. If you are passionate about IT and eager to make a difference, we would love to hear from you. Apply now to become a member of our dynamic team!The opportunityThis role is part of the IT Americas Applications; Performance & Improvements team and supports Agile teams and their managers in the region. You will work closely with Agile team members to ensure adoption of the Agile approach and best practices so that the teams can deliver the most value to Michelin in a continuous value flow without compromising quality.What you will doExhibit solid understanding of Agile Value and Principles and how those translate to practical implementation in the teams.Coach teams to self-assess performance and deliver continuous improvements; collaborate with the Global Lean & Agile coach team.Teach and coach the full Agile iterative and incremental process from Discovery to Delivery.Coach teams using different frameworks (Scrum, Kanban, SAFe, etc.); mentor teams and individuals as needed on the tough issues they may be facing in their Agile journeys.Coach Managers on ways to support their teams in the Agile maturity, ensuring Agile Team Leads are well equipped to serve as guarantors of the Agile mentality & practices within their team.Assist managers with coaching their teams and providing the right environment to encourage Agile adoption; researching topics related to Agile and bringing new content, activities and thought patterns to the Michelin teams.Support the evaluation and improvement of team performance and delivery with Gemba's and assessments (Agile Maturity Survey, Ever blue Journey Assessment, Accelerate Performance Metrics, Product Approach, etc.)What you will bringAbility to successfully train individuals and teams on new concepts, anchoring their learning with the WHY behind each conceptBe able to inspire teams to adopt Agile using your enthusiasm and experiences with AgileHave good awareness of when a coaching posture is needed vs a teaching/directive one (e.g., being able to help others find their own solutions rather than prescribing your solutions).Ability to observe the activities of a team and zero in on where they may need help or support.Flexibility to meet people where they are on their Agile journey; this includes developing the trust and respect to help individuals and teams through potentially difficult self-discovery.Ability to coach and work at all levels of the organization and achieve desired results.Qualifications• 3 to 5 years working in an Agile team is required.• Demonstrable ability to coach is required; Agile coaching experience is preferred.• Bachelor’s Degree (or equivalent experience) or higher.• CSM, CSPO, ICP-ACC (IC Agile Coaching Certification) is a plus, but is not a substitution for experience in Agile.• Management or Leadership experience preferred.• Solid understanding of Lean concepts and methodologies; Green Belt certification is a plus.• Excellent communications skills. The ability to communicate ideas, concepts, concrete practices, give feedback etc.• Experience using Jira Agile, Miro, Online Retro Tools (ex: MetroRetro), Planning Poker, Quiz Tools (ex: Kahoot!)#LI-hiringmichelin#LI-RG1Inspire Motion for Life: Apply Today!As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients’ mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries—from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada.MICHELIN® tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we’ve been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued.Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included, support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement.Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com.This position is not available for immigration sponsorship.Get in the driver’s seat and be on your way to a meaningful professional journey!

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What You Should Know About IT Americas Lean & Agile Coach (experienced level professional), Michelin

Michelin is on the lookout for an experienced IT Americas Lean & Agile Coach to join our innovative team in Greenville, AL. If you have a passion for Agile methodologies and are eager to make a significant impact, this could be your perfect opportunity! For over 130 years, Michelin has made strides in enhancing mobility for people and goods, and we pride ourselves on our rich history and commitment to sustainability. In this role, you'll be a crucial part of our IT Americas Applications: Performance & Improvements team, working closely with Agile teams to promote best practices and continuous delivery of value. We’re excited about your ability to coach teams from Discovery to Delivery, utilizing frameworks like Scrum and Kanban, and helping them grow amidst their Agile journey. You will foster a culture of self-assessment and collaborative growth as you coach managers and team leaders, ensuring they’re equipped to fully embrace Agile principles. Your melioration of team performance and delivery through innovative assessments and ongoing support will help shape our community and enhance our collective effectiveness. With delightful Greenville offering activities from scenic drives to gastronomic experiences, you’ll find work-life balance while contributing to a company that values its employees. If you’re ready to inspire and lead transformation, apply now and join us in creating a positive difference!

Frequently Asked Questions (FAQs) for IT Americas Lean & Agile Coach (experienced level professional) Role at Michelin
What are the responsibilities of an IT Americas Lean & Agile Coach at Michelin?

As an IT Americas Lean & Agile Coach at Michelin, your key responsibilities will include coaching Agile teams to adopt and implement Agile methodologies, mentoring team members through challenges in their Agile journeys, and collaborating with managers to create a conducive environment for Agile adoption. You'll also conduct assessments to evaluate team performance, guide teams through the full Agile process from Discovery to Delivery, and provide continuous improvement strategies tailored to each team’s needs.

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What qualifications do I need to apply for the IT Americas Lean & Agile Coach position at Michelin?

To be considered for the IT Americas Lean & Agile Coach role at Michelin, you should have 3 to 5 years of experience working within Agile teams and a demonstrable coaching ability. A Bachelor’s degree or equivalent experience is required, while certifications like CSM, CSPO, and ICP-ACC are advantageous. Additionally, experience in management or leadership is preferred, alongside a solid understanding of Lean concepts.

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How does Michelin support the professional development of its IT Americas Lean & Agile Coach?

Michelin is committed to the personal and professional growth of its employees, including the IT Americas Lean & Agile Coach. The company offers various avenues for career advancement such as training programs, cross-functional teamwork opportunities, and skill development initiatives. Additionally, Michelin encourages participation in Business Resource Groups (BRGs) which promote inclusivity and provide networking opportunities, further enhancing your career path.

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What skills are essential for success as an IT Americas Lean & Agile Coach at Michelin?

Successful candidates for the IT Americas Lean & Agile Coach role at Michelin should possess strong coaching and mentoring skills, excellent communication abilities, and a deep understanding of Agile principles and Lean methodologies. Flexibility to adapt to different team dynamics and the capability to inspire team members through enthusiasm and expertise are also crucial for effectively guiding teams on their Agile journey.

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What makes Michelin a great place for an IT Americas Lean & Agile Coach to work?

At Michelin, you will join a company recognized for its innovation and commitment to sustainability, working in a collaborative environment where employees are valued. Michelin promotes a culture of respect and purpose, ensuring that your contributions have a meaningful impact. Additionally, Greenville offers a vibrant lifestyle outside work, with picturesque surroundings, outdoor activities, and a thriving culinary scene, making it an excellent location for both your professional and personal life.

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Common Interview Questions for IT Americas Lean & Agile Coach (experienced level professional)
Can you explain your experience with Agile methodologies and how you have implemented them in past roles?

When discussing your experience with Agile methodologies during the interview, provide specific examples of projects where you applied Agile principles. Detail the frameworks you used, such as Scrum or Kanban, and describe your role in guiding teams through Agile processes. Highlight the outcomes and any positive changes that resulted from implementing Agile practices, showcasing your ability to contribute to a team’s success.

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How do you assess the Agile maturity of a team?

In your response to assessing Agile maturity, emphasize the importance of using tools like Agile Maturity Surveys and Gemba evaluations. Discuss your approach to observing team dynamics, identifying areas for improvement, and collaborating with the team to create actionable plans for growth. Use examples from your previous experiences to illustrate how you have successfully determined a team's maturity and helped them advance.

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What strategies do you use to motivate teams during their Agile transformation?

When asked about motivating teams, share specific strategies that have worked for you in the past. This could include sharing success stories, promoting a culture of continuous improvement, or utilizing intrinsic motivators such as autonomy and mastery. Highlight how you build trust and rapport with team members to encourage them during their Agile transformation journey, making the process engaging and rewarding.

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How do you handle resistance from team members during Agile adoption?

Addressing resistance is crucial when adopting Agile practices. Explain your approach of actively listening to team members’ concerns and facilitating open discussions to understand their perspectives. Discuss methods you've employed to gently coach them through their apprehensions and present real-life benefits of Agile. Share examples where your proactive communication helped alleviate concerns and fostered a supportive environment.

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Describe a time when you successfully coached a team through a difficult challenge.

When describing a challenging coaching scenario, focus on the specific challenge, the actions you took, and the outcome. Detail how you assessed the situation, the methods used to guide the team, and the impact of your coaching on their performance. This example should illustrate your problem-solving skills and your ability to use Agile principles effectively to navigate tough situations.

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What tools and technologies do you find most effective for Agile coaching?

In this answer, you can discuss various tools like Jira for project management or Miro for collaborative planning. Mention any online retro tools and planning techniques that have supported your coaching efforts. Providing context on how these tools have enabled successful team collaboration and tracking can help illustrate the effectiveness of your coaching approach.

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How do you approach coaching at different levels within an organization?

When asked about coaching at different organizational levels, emphasize the need for flexibility in your coaching style. Explain how you tailor your approach based on your audience, whether coaching executives on strategic Agile implementation or guiding team members on day-to-day practices. Use examples that demonstrate your understanding of each level's unique challenges and how you ensure your coaching is relevant and impactful.

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What role does feedback play in your coaching methodology?

Feedback is a cornerstone of effective coaching. Highlight how you foster a culture of constructive feedback within teams, encouraging open dialogue about performance. Share how you incorporate feedback into your coaching sessions to identify areas for development while also recognizing successes, creating an environment where team members feel empowered and motivated to grow.

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Can you provide an example of how you’ve driven continuous improvement in a previous role?

Share a concrete example of a situation where you facilitated continuous improvement in an Agile environment. Discuss the steps you took to evaluate current processes, implement improvements, and measure the results. Emphasize how you engaged with team members in this process, ensuring buy-in and collaboration, and outline the positive impact these changes had on project outcomes.

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What is your philosophy on coaching versus direct teaching?

Discuss your belief in the coaching philosophy that emphasizes empowering others to find their own solutions rather than merely providing answers. Explain the importance of fostering autonomy in team members, promoting critical thinking, and utilizing a blend of coaching and directive teaching when necessary. Provide examples of how you've navigated this balance to support team development effectively.

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Michelin is the worldwide leader in providing a better way forward for the people who rely on vehicles in all shapes and sizes — from cars, trucks and motorcycles to airplanes, earthmovers, tractors and more. As a mobility company, Michelin is a...

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Full-time, on-site
DATE POSTED
December 10, 2024

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