Job details

Microsoft Dynamics Business Analyst

Black Canyon Consulting (BCC) is searching for a Microsoft Dynamics Business Analyst to support our work for the National Center for Biotechnology Information (NCBI) at the National Library of Medicine (NLM), an institute of the National Institutes of Health. This is a full-time position located at the NIH campus in Bethesda, MD and/or remote.

We seek a creative professional to join a development team supporting the Dynamics 365 implementation at the National Library of Medicine on the campus of the National Institutes of Health in Bethesda, MD. The successful candidate will work with stakeholders, developers, and subject matter experts to modernize the Dynamics system and to create and deploy new features and applications.

Responsibilities:

Gather and refine business requirements from stakeholders and Dynamics 365 users
Conduct ongoing gap analyses to assist the Dynamics 365 product owner in prioritizing development
Collaborate with stakeholders and developers to design and implement solutions in Dynamics 365 to meet business requirements
Develop and maintain written and visual documentation of business processes implemented in Dynamics 365
Coordinate with developers and CRM stakeholders to analyze and fix root cause issues
Perform end-to-end system testing to ensure the system meets business requirements
Write test scripts and coordinate user acceptance testing
Lead demonstrations and end-user training sessions for new features

Requirements:

A bachelor's degree in a computer-related field
Minimum of 3 years of work experience in business requirement analysis or similar work
Demonstrated experience with and strong understanding of Dynamics 365, the Dynamics CRM, and Power Automate
Excellent oral and written communication and presentation skills
Customer-oriented self-starter comfortable with interfacing with multiple teams

Preferred experience:

JavaScript, CSS, HTML, XML, REST and/or any other web technologies
Familiarity with Agile methodology and experience working on Agile scrum teams

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4.3

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CEO of NIH

Francis S. Collins

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By NIH

NIH’s mission is to seek fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to enhance health, lengthen life and reduce illness and disability

26 jobs

INDUSTRY

Biotech & Pharmaceuticals

TEAM SIZE

10000+

LOCATION

Hybrid, based in Bethesda, MD

DATE POSTED

June 3, 2023