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Senior Technology Specialist - Data & AI

Are you insatiably curious, deeply passionate about the world of data and artificial intelligence, and ready to take on complex challenges in a dynamic environment? If so, we invite you to join our team as a Senior Technology Specialist, Data & AI at Microsoft.The mission of the Microsoft Data & AI organization is to drive innovation and make a meaningful impact on the world through data-driven and AI-powered solutions. In an era where data and AI play a central role in shaping industries and driving transformation, we are at the forefront of pioneering technologies and strategies.As a Senior Technology Specialist Data & AI, you will be a key player in leveraging cutting-edge technologies, such as Microsoft Azure Open AI, SQL, other Database Platforms and Microsoft Fabric. You'll work as a technical sales leader and trusted customer advisor, collaborating with internal teams, partners, and consultants to map Microsoft solutions to customer challenges and priorities. Your role involves demonstrating and proving the value of our solutions, ultimately contributing to the achievement and surpassing of quarterly and annual revenue targets.Your workweek will be dynamic, with 75% focused on engaging with customers—planning, preparation, and various meetings, including technical presentations, demos, and workshops. The remaining 25% will be dedicated to continuously enhancing your technical expertise, staying abreast of industry trends, and understanding the competitive landscape.By applying for this role, you open yourself up to multiple opportunities within Microsoft across the United States, extending beyond the initially posted location. This role offers flexibility, allowing you to work up to 50% from home, with travel percentages varying based on the role's requirements. Join us in shaping the future of data and AI solutions at Microsoft.Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.ResponsibilitiesScale Customer Engagements• Engages with and reaches out to customers proactively and independently.• Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers.• Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Searches for customer references to use in engagements.• Leverages foundational knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Customer Success Unit [CSU]) and proactively engages product teams (e.g., engineering) to remediate blockers by conveying impact.Leverage Partner Ecosystem• Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project.• Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams (e.g., Global Partner Solutions).Build Strategy• Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers.• Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge.• Works with account and marketing teams to shape strategic win and customer success plans and tailor Microsoft messaging to audience using knowledge of customer feedback, specific Microsoft solutions, and their context in a competitive landscape. Where applicable, builds consumption plans with Partner and Industry Solutions Delivery teams after customer sign-off.Solution Design and Proof• Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions) of products, services, and integration through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment.• Presents and applies architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions.• Applies sales methodologies (e.g., challenger sales) and coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer business needs.Education• Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and colleagues to expand knowledge of architecture.• Demonstrates new and updated products to increase internal virtual teams' understanding of solutions and new opportunities.• Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.Other• Embody our culture and valuesQualificationsRequired/Minimum Qualifications• 5+ years technical pre-sales or technical consulting experience• * OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience• OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience• OR equivalent experience.• +5 years Cloud sales and/or architecture experience.• Experience with Microsoft technologies.• Technical hands-on experience with cloud technologies.Other QualificationsCitizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations.  As a condition of employment, the successful candidate will be required to provide proof of citizenship, for assessment of eligibility to access the export-controlled information. To meet this legal requirement, citizenship will be verified via a valid passport.Cloud Screening: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Preferred Qualifications• Ability to obtain and maintain a US Security Clearance.• Experience with Microsoft Azure.• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience• OR equivalent experience.• 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).Technology Specialists IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-payMicrosoft will accept applications and processes offers for these roles on an ongoing basis.Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Full-time, hybrid
DATE POSTED
August 11, 2024

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