Account Manager

As an Account Manager at Millennium, your main responsibilities will include cultivating strong client relationships, identifying new business opportunities, and driving sales growth. You will work closely with clients to understand their needs and ensure they receive the necessary support for building high-speed fiber networks. You’ll also be responsible for meeting and exceeding sales targets while effectively utilizing CRM and ERP systems.

To qualify for the Account Manager position at Millennium, you’ll need at least 5 years of B2B sales experience, proven success in prospecting, and the ability to travel frequently within your assigned territory. Additionally, solution-based sales experience and strong organizational skills are highly preferred, as you’ll be managing multiple client relationships and sales opportunities simultaneously.

The work environment for an Account Manager at Millennium is collaborative and fast-paced, ideal for individuals who thrive on teamwork and results. You’ll be empowered to influence the company’s success with your efforts and expertise, all while contributing to an important mission of expanding broadband access across America.

At Millennium, Account Managers benefit from an uncapped commission structure, which means your earning potential is limitless based on your sales performance. You'll be rewarded generously for meeting and exceeding your sales targets, promoting a culture of high achievement and motivation.

Millennium is committed to the personal development of its employees, offering 4 hours of dedicated personal development time each month. This initiative allows Account Managers to pursue skills training, mentorship opportunities, or any other professional development activities that enhance their capabilities and support career growth.

In prioritizing tasks as an Account Manager, it's essential to assess the urgency and impact of each task. I typically start by reviewing deadlines for client deliverables and then focus on high-value activities that align with my sales targets. Utilizing systems like CRM tools also helps me keep track of important follow-ups and manage my pipeline efficiently.

My process for building relationships with clients begins with active listening and understanding their specific needs. I strive to ask insightful questions to show them that I care about their goals. Regular check-ins and being proactive in offering solutions help me maintain strong ties, ensuring that our partnership goes beyond just transactions.

I find that consultative selling is one of the most effective techniques. By focusing on understanding the client’s business challenges and tailoring solutions that address those issues, I can create win-win situations that foster long-term partnerships. Additionally, maintaining a competitive mindset drives me to seek sales opportunities relentlessly.

I make it a priority to stay updated on industry trends by subscribing to newsletters, joining relevant professional organizations, and attending trade shows and webinars. Engaging with thought leaders on social media platforms, like LinkedIn, also provides valuable insights and helps me stay ahead of the curve in telecommunications.

Handling rejection is a natural part of sales, and I view it as an opportunity for growth. I take the time to analyze feedback and understand what could have been done differently. Maintaining a positive attitude and focusing on the next opportunity keeps me motivated and ready to move forward.

A successful sales strategy I implemented involved segmenting the market based on clients' specific needs. By creating tailored marketing campaigns for each segment, I could target my outreach efforts more effectively. This strategy increased my response rate and helped me secure several key accounts that had been previously unattainable.

Technology plays a critical role in my sales process, especially tools like CRM systems that help me organize client information and track sales activities. These platforms enable me to automate follow-ups, analyze my sales pipeline, and gain insights that inform my engagements with clients, ensuring I make data-driven decisions.

To meet my sales targets, I set specific, measurable goals and develop a strategic plan to achieve them. I ensure that I am proactive about prospecting new leads while also nurturing existing relationships. Regularly reviewing my performance allows me to adjust my strategy when necessary to stay on track with my targets.

My approach to customer service post-sale is centered on consistency and support. I believe in maintaining regular communication with clients to provide updates on services and address any issues that arise promptly. This ongoing relationship fosters loyalty and can lead to upselling or referrals in the future.

I want to work as an Account Manager at Millennium because I am passionate about contributing to a cause that makes a real difference, which is bridging the digital divide. Moreover, I appreciate the company culture that values personal development and community engagement, aligning perfectly with my personal and professional values.