Billing Specialist

As a Billing Specialist at Mindful Therapy Group, your primary responsibilities will include accurate billing of insurance claims, managing payments, and providing excellent customer service to both clients and healthcare providers. You will communicate with clients regarding insurance questions, verify their benefit information, and process all claims submissions. Building relationships with team members to meet departmental goals will also be essential.

While previous billing experience is preferred, it is not required for the Billing Specialist position at Mindful Therapy Group. Candidates should ideally have an associate’s degree, a strong attention to detail, and excellent communication skills. A basic understanding of health insurance concepts will also be beneficial. We value a positive attitude and a genuine interest in learning new skills.

The Billing Specialist position at Mindful Therapy Group comes with a robust benefits package, which includes 75% coverage for health, dental, and vision insurance, 15 PTO days annually, and 6 paid holidays per year. Additionally, employees are eligible for 401k matching and life insurance, as well as professional development training and opportunities for advancement within the company.

As a Billing Specialist at Mindful Therapy Group, you will typically work full-time from Tuesday to Saturday. The hours are set from Tuesday to Friday 8:30 AM to 5:00 PM, and Saturday 8:00 AM to 4:30 PM, allowing for a rewarding work-life balance while contributing to an important team.

At Mindful Therapy Group, Billing Specialists can expect a welcoming and energetic work culture infused with teamwork, integrity, and dedication to exceptional customer service. Our organizational approach fosters collaboration and creativity, encouraging employees to contribute ideas for process improvements and personal growth in their roles.

While processing insurance claims is not mandatory experience for the Billing Specialist at Mindful Therapy Group, if you've handled similar tasks before, highlight your attention to detail and ability to meet deadlines. Emphasize your willingness to adapt and learn new billing procedures.

To ensure accuracy in financial work as a Billing Specialist, it's essential to double-check entries and maintain organized records. Mention specific tools or methods you've used to track details, and emphasize a careful approach to minimize mistakes.

Effective communication involves being clear, concise, and patient. Describe your approach to breaking down complex insurance terms for clients, ensuring they understand their financial responsibilities, and always being open to their questions.

Express your appreciation for collaboration and how it fosters creativity and learning. Talk about the importance of sharing ideas and supporting colleagues, especially in a role like Billing Specialist that impacts many stakeholders.

Handling upset clients requires empathy and professionalism. Discuss the steps you'd take to listen to their concerns, clarify the situation, and work towards a resolution swiftly while maintaining clear communication.

Highlight your passion for contributing to mental health services through accurate billing and support. Discuss how being part of a team that empowers healthcare providers keeps you motivated and engaged.

Discuss your time management skills, such as creating a prioritized task list and assessing daily goals. Emphasize the importance of staying organized and maintaining focus, particularly when juggling multiple tasks.

Share a relevant story about how you identified a bottleneck in a process, proposed a change, and the positive outcome that resulted. Highlight your ability to innovate and improve efficiency.

Essential skills include strong attention to detail, effective communication, problem-solving abilities, and a basic understanding of health insurance. It's also important to be adaptable and eager to learn in a dynamic environment.

Express your admiration for Mindful Therapy Group's mission to support mental health providers, and how you align with their values of teamwork and client service. Explain why contributing to this field personally resonates with you.