ERP Business Analyst

Who we are

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are seeking an experienced Business Analyst to drive successful ERP implementations with a strong focus on finance-related modules and the integration of financial and business processes. This role is critical to ensuring the ERP system effectively supports our organization’s financial needs, enhances cross-functional data flow, and enables accurate financial reporting. 
If you have a strong foundation in ERP financial modules, project coordination, and stakeholder management, we invite you to apply and contribute to our ERP success.  

Responsibilities:  

• Collect and analyze requirements from various stakeholders (HR, Sales, Finance, Project Managers, and Senior Management) and design ERP solutions to meet both business needs and technical requirements. 
• Define and maintain up-to-date business requirements for ERP projects, ensuring clarity and alignment with customer and stakeholder goals. 
• Act as the ERP system owner by managing requirements documentation, approving change requests, identifying system gaps, and proposing effective solutions. 
• Coordinate ERP system configuration to ensure functionality aligns with documented requirements while collaborating with integrators and stakeholders for smooth project delivery. 
• Document business processes, user stories, and project requirements using Confluence and Jira, ensuring clear communication across project teams. 
• Validate and accept ERP functionality delivered by vendors or developers, assessing for quality and consistency with project scope. 
• Provide training and guidance to users on ERP features, facilitating adoption and understanding across the organization. 

• 3-5 years of experience in ERP implementation, particularly within finance-related modules and integrated financial and business processes.
• Strong grasp of financial concepts (e.g., debit-credit, receivables, payables) and experience with ERP financial modules.
• Proven experience in managing relationships with system integrators and handling change requests, scope adjustments, and stakeholder communication.
• Experience in project coordination, with skills in aligning stakeholder interests, negotiating solutions, and ensuring timely project progression.
• Proficiency in Excel, Word, PowerPoint, and SharePoint, with experience in Confluence and Jira preferred.
• Experience in collaborating with external vendors and integrating HRM and CRM systems.
• Proficiency in English at an upper-intermediate level or higher, with strong communication skills to engage effectively with stakeholders, both verbally and in writing.

Nice to Have:

• Familiarity with SQL or data analytics tools, particularly as applied to ERP system functions.
• Background in finance or accounting to support ERP-related financial functions.
• Experience in working with IT outsourcing services or distributed company operations.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.