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Route Relief Driver - Linen

Responsibilities

Mission Linen Supply is seeking a Route Sales and Service Driver - Route Relief, you will be driving and providing services to customers on designated routes in your community. We are looking for extremely motivated drivers that are sales-orientated individuals. This position revolves around sales and is paid commission on what you develop.

 

The Route Relief Driver pay is $20.71 - $24.36 an hour, the starting pay is based on education, experience, other qualifications, and location of assignment.  

 

Benefits:

  • Full-time employment with full benefits
  • Health insurance (medical, dental, vision),
  • Retirement savings program
  • Paid time off (sick, holiday, vacation)

Qualifications:

  • Must have sales and customer services experience
  • Must have a clean driver’s license
  • Must be able to drive a 26’ bobtail truck
  • Must be comfortable loading/unloading your own truck with up to 50 LBS bags of linen daily
  • Must pass the drug tests and clinic physical

Qualifications

Duties and Responsibilities

 

  • Maintains a professional appearance in compliance with the company’s standards.
  • Calls on prospective customers to solicit new business.
  • Informs regular customers of new products or services.
  • Drives truck to deliver laundry and/or uniforms to customer’s place of business.
  • Collects or picks up rejected or unsold laundry and/or uniforms. Loads/unloads truck.
  • Develops and maintains the customer's goodwill by providing assistance to the customer, demonstrating an interest in the customer, devoting time to the customer, and practicing courtesy towards the customer at all times.
  • Conduct business in a professional manner to minimize or eliminate customer complaints. Handles the complaints and questions in the same manner as stated, making sure that the supervisor is kept informed and able to assist, if necessary.
  • Listens to and resolves service complaints. Maintains inventory and follows the company’s policies on inventory control.
  • Collects money from customers, makes a change, and records transactions on customer invoices.
  • Issues or obtains customer signature on invoices for pickup or delivery.
  • Records delivery and inventory information on daily invoices.
  • Cleans inside of the truck. Performs routine maintenance on truck.
  • Attends training and service department meetings.

Overview

Mission Linen Supply is a family owned, privately held company, and a leading provider of products, services, and supplies to hospitality, medical, and industrial businesses. Founded in 1930 and headquartered in Santa Barbara, the company has grown from a one-man operation to a leading player in the linen rental and uniform business across five western states. Mission Linen Supply is widely recognized for its ability to understand, anticipate, and meet its customers ‘needs while providing environmentally friendly goods and services.

 

Mission Linen Supply is an Equal Opportunity Employer (EEO), Affirmative Action Plan (AAP), VEVRAA Protected Veterans, Federal Contractor and Worker with Disabilities employer. Mission Linen Supply is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, active duty wartime or campaign badge veteran or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Worker with Disabilities needing assistance applying please feel free to call HR Office at 805-730-3612.

 

To be considered for employment with Mission Linen Supply, you will need to apply online at missionlinen.com, select careers and apply for the position you are interested in.  We will review your qualifications and will contact you via email or phone if you are selected for an interview.

Average salary estimate

$46831 / YEARLY (est.)
min
max
$42980K
$50682K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Route Relief Driver - Linen, Mission Linen Supply

Are you ready to hit the road and make a difference in your community? Mission Linen Supply is looking for a motivated Route Relief Driver to join our Newark team! As a Route Relief Driver, you'll be more than just a driver; you'll be our ambassador, providing essential linen and uniform services to businesses along your designated routes. Your role will heavily involve sales, so if you're outgoing and love building customer relationships, this might be the perfect fit for you. With pay ranging from $20.71 to $24.36 per hour based on your experience and qualifications, you’ll have the chance to earn commission on the sales you develop. At Mission Linen Supply, you’ll enjoy full benefits, including health insurance and a retirement savings program. Plus, we value work-life balance with paid time off for sick days, holidays, and vacation! We're looking for someone who has sales and customer service experience, possesses a clean driver’s license, and feels comfortable handling physical tasks such as loading and unloading bags of linen. In this role, you'll develop goodwill with customers, inform them about our new products, clean and maintain your truck, and uphold our company's reputation. If you’re passionate about helping others and ready for a rewarding career on the road, we’d love to hear from you! Join our family-owned company and make your mark at Mission Linen Supply!

Frequently Asked Questions (FAQs) for Route Relief Driver - Linen Role at Mission Linen Supply
What are the primary responsibilities of a Route Relief Driver at Mission Linen Supply?

As a Route Relief Driver at Mission Linen Supply, your main responsibilities will include delivering linens and uniforms to customers, soliciting new business from prospective clients, and maintaining excellent customer relations. You'll also be responsible for loading and unloading your truck, recording transactions, and ensuring your vehicle is clean and well-maintained.

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What qualifications are needed to apply for the Route Relief Driver position at Mission Linen Supply?

To qualify for the Route Relief Driver role at Mission Linen Supply, you must have sales and customer service experience, a clean driver's license, and the ability to operate a 26’ bobtail truck. Additionally, you should be capable of handling bags of linen weighing up to 50 lbs daily. Passing drug tests and a physical exam are also prerequisites.

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How does the commission structure work for the Route Relief Driver role at Mission Linen Supply?

In the Route Relief Driver position at Mission Linen Supply, your income potential is enhanced through a commission structure based on the sales you develop. The more you contribute to growing our customer base and enhancing existing relationships, the higher your earnings can be, on top of the competitive hourly wage.

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What benefits does Mission Linen Supply offer to Route Relief Drivers?

Mission Linen Supply offers an excellent benefits package for Route Relief Drivers, which includes full health insurance coverage (medical, dental, and vision), a retirement savings program, and generous paid time off for sickness, holidays, and vacation. We’re committed to supporting your well-being both on and off the job.

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What is the work environment like for Route Relief Drivers at Mission Linen Supply?

As a Route Relief Driver at Mission Linen Supply, you can expect a fast-paced and dynamic work environment. You'll be out on the road, interacting with customers in various settings while working independently to meet their needs. Our team values professionalism, so maintaining a courteous and helpful demeanor is key.

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Common Interview Questions for Route Relief Driver - Linen
Can you describe your previous sales experience as it relates to the Route Relief Driver role?

When answering this question, highlight specific achievements in sales, focusing on your interactions with clients and how you successfully generated leads or closed sales. Use metrics or examples to showcase your contribution to previous employers.

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How do you handle customer complaints or difficult situations?

Explain your approach to conflict resolution, emphasizing your ability to listen, empathize, and respond calmly. Provide an example where you successfully turned a negative situation into a positive outcome for the customer.

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What strategies do you use to build strong customer relationships?

Discuss the importance of regular communication, understanding customer needs, and following up after services. Share experiences where you effectively built lasting partnerships with clients and the results achieved from those relationships.

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How do you manage your time and prioritize tasks when on the route?

Talk about your planning and organizational skills, such as using schedules or to-do lists. Describe how you've structured your day to ensure timely deliveries while allowing for customer interactions, and share any tools or techniques that help you stay organized.

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What safety measures do you take while driving a commercial vehicle?

Emphasize your commitment to road safety by mentioning the necessary pre-trip inspections you perform, adhering to regulations, and using defensive driving techniques. Share any safety training you've completed and how you ensure compliance with company policies.

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Can you give an example of how you've helped a team achieve a goal?

Provide details of a specific project where you collaborated with teammates to meet targets. Highlight your role in the process and the significance of teamwork in overcoming challenges, illustrating the outcome achieved.

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Why do you want to work as a Route Relief Driver for Mission Linen Supply?

Share your knowledge about Mission Linen Supply by touching on their reputation for customer service and community involvement. Discuss your passion for the industry, the importance of customer relations, and how the company’s values align with your professional aspirations.

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How do you ensure that you maintain a professional appearance while on the job?

Discuss your commitment to adhering to company grooming and uniform standards, explaining why you view your appearance as a reflection of the company and its values. Mention specific practices you follow to maintain a polished and professional look.

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What do you consider when evaluating potential new clients?

Explain how you assess a potential client’s needs, the potential fit with your service offerings, and their ability to benefit from what Mission Linen Supply provides. Highlight the importance of thorough research and a personalized approach when reaching out.

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How do you stay motivated during long shifts on the road?

Share your strategies for self-motivation, including setting personal goals for the day, breaking tasks into manageable chunks, and maintaining a positive mindset. Discuss how you stay engaged with the tasks at hand to make the shifts enjoyable.

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A man with a mission transformed Mission Linen's business, from its start in 1930 as a one-man operation to an industry force of 50-plus facilities in California, Arizona, Texas, Oregon, and New Mexico. That man was company founder G.B. Page. Toda...

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Full-time, on-site
DATE POSTED
April 17, 2025

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