Head of Infrastructure (Spain, full-remote)

Our Drive – To be the best in Human Verification products that solve real challenges. We’ve only been around since 2016, but our team has decades of combined experience in biometrics and security. Companies specializing in biometric solutions deploy our core voice, face, and behavioral biometrics in the field. Major financial institutions on four continents use our software and multiple companies are engaging us to bring our industry-leading biometric technology into their custom hardware.

Our company was founded from a team of professionals with decades of experience in the biometric field both on the business side and scientific side. ID R&D's management is built from award-winning professionals that utilize their vast experience to create new and exciting capabilities.

Our Vision – No Driver’s License Necessary! When you greet a friend, you don’t ask to see a driver’s license and get the last four digits of a social security number to confirm your friend’s identity. You know your friend from how they look, speak and act. We believe the same should be true with the human to machine interfaces. At ID R&D, we bring that vision to reality.

Our research focuses on:

- Face and Voice Biometrics using Artificial Intelligence, including Deep Neural Networks and Convolutional Neural Networks

- New inventions such as our patented p-vector algorithms and optimized x-vector algorithms for feature extraction

- Anti-spoofing to protect voice and face biometrics from fraud attacks

The Distinguished Software Engineer/Head of Infrastructure will be responsible for overseeing the planning, development, and maintenance of the company's infrastructure and internal information security. This includes managing cloud budgets, preparing annual plans, conducting access control reviews, collaborating with corporate infrastructure teams, and ensuring data governance. The role involves setting OKRs/KPIs for teams, maintaining the structure of system roles, and managing cloud operations and development. Additionally, the Distinguished Software Engineer/Head of Infrastructure will ensure business continuity, handle infrastructure support requests, and lead ML Ops and DevOps initiatives.

• Cloud Budget Planning:
• Plan and manage cloud budgets for AWS and GCP.
• Track monthly spending and compare against plans.
• Prepare monthly spending reports for top-management stakeholders.

• Annual Operational Planning (AOP):
• Prepare annual infrastructure plans as part of the AOP effort.
• Share plans with other technical roles and stakeholders.

• Access Control Review:
• Conduct quarterly access control reviews for CloudOps-governed systems.
• Post reports to Confluence and ensure compliance with System Access Control Policy.

• Collaboration and Data Governance:
• Collaborate with Mitek infrastructure teams to align on infrastructure strategies.
• Ensure data governance, controlling data flows, ingestion, transformation, storage, and access.
• Provide monthly and quarterly reports on data costs and access control.

• CloudOps Management (internal system ops):
• Lead CloudOps initiatives, including cloud development, deployment of 3rd party applications, and cloud service configuration.
• Support teams in infrastructure-related tasks and maintain the infrastructure roadmap.

• Infrastructure Documentation:
• Ensure infrastructure documentation is accurate and up-to-date.
• Maintain complete and consistent infrastructure diagrams in Miro.

• Business Continuity:
• Protect systems (internal) deployed in the cloud from business-disrupting risks.
• Ensure periodic backups and validation, participating in quarterly BCP exercises.

• MLOps and DevOps Leadership:
• Lead MLOps development, handling requests from ML teams.
• Ensure the CI pipelines are configured and used effectively.
• Research and implement new cloud and deployment technologies.

• InfoSecurity:
• Internal policy & controls assessment and up to date.
• Maintain compliance in external audits.
• Maintain cloud security and plan long-term backlogs.

• OKRs/KPIs Setting:
• Set and monitor OKRs/KPIs for tech lead roles and respective teams.
• Ensure teams meet their objectives and key results effectively.

• Degree in Computer Science, Information Technology, or related field.
• 8+ years of experience in infrastructure management, with a focus on cloud environments (AWS and GCP).
• Proven experience in budgeting, access control, and data governance.
• Strong leadership skills with experience in setting and managing OKRs/KPIs.
• Excellent collaboration and communication skills.
• Proficiency in cloud security, business continuity planning, and infrastructure support.
• Experience with MLOps and DevOps practices.
• Excellent written and spoken English skills.

• Experience with infrastructure tools like Linux, Docker, Terraform, Ansible, and Kubernetes.
• Familiarity with ITSM frameworks and tools.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple projects and meet deadlines.

• Flexible hours and the possibility to work fully remote (in Spain) or from our Barcelona office.
• Working with cutting-edge technologies and challenging tasks in a highly qualified international team.
• Opportunity to contribute to the product that is used by millions of people around the world.
• A diverse, inclusive, Agile-native ecosystem where everybody counts.
• Access to continuous training, participation in international conferences, and protected time for you to learn and experiment alone or in collaboration with other developers.
• A compensation package that includes a highly competitive salary + bonus, perks and benefits.