Manager of Business Intelligence (3646)

We are seeking an experienced and dynamic individual to join our team as the Manager of Business Intelligence. The successful candidate will play a key role in driving data-driven decision-making processes, overseeing the development and implementation of business intelligence strategies, and ensuring the effective utilization of data to support organizational objectives. As the Manager of Business Intelligence, you will lead a team responsible for transforming raw data into actionable insights, contributing to strategic planning, and enhancing overall business performance.

Responsibilities:

Strategic Planning

- Develop and execute the business intelligence strategy aligned with organizational goals.

- Collaborate with key stakeholders to understand business requirements and prioritize data and analytics initiatives.

Team Leadership

- Lead and mentor a team of business intelligence analysts and data professionals.

- Foster a culture of continuous learning, innovation, and collaboration within the team.

Data Management

- Oversee the collection, integration, and validation of data from various sources.

- Ensure data quality and accuracy through robust data governance practices.

Analysis and Reporting

- Conduct in-depth analysis of business data to identify trends, opportunities, and areas for improvement.

- Produce and present insightful reports and dashboards for senior management.

Cross-Functional Collaboration

- Collaborate with cross-functional teams to integrate business intelligence into day-to-day operations.

- Work closely with IT, finance, marketing, and other departments to drive comprehensive business solutions.

Project Hours:

flexible / later shift - to overlap with staff in PHL and US 

Commitment:

40 hours per week

Orientation Start Date:

March 7, 2024

• Bachelor’s degree in Business, Computer Science, Data Science, or a related field. Master’s degree preferred
• Proven experience (3 to 5 years) in a business intelligence or data analytics role, with a track record of successful project management
• Strong leadership and team management skills
• Proficiency in SQL, data visualization tools (e.g., Tableau, Power BI), and data warehousing concepts
• Excellent communication and presentation skills
• Strategic thinker with a problem-solving mindset
• Familiarity with cloud-based platforms and big data technologies is a plus

• Dedicated laptop or desktop computer with Windows 10 or above
• Quality headset
• Quiet workspace to take calls
• Willingness to install MSQ security software and 2FA app on the phone

• Work from home
• Competitive salary rate - Discussed during your first interview
• Paid orientation

About ModSquad:

ModSquad has been reinventing the Customer Experience Services industry since 2007.  Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between.  Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office.  If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.