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Interim Head of Risk & Compliance - Mortgages (9-12 Month FTC)

Who are we? 

At Mojo Mortgages we are on a mission to become the largest and most disruptive mortgage broker in the UK. With the support from our family of brands, including Uswitch, Money, Confused, and Zoopla, we're scaling fast and taking the industry by storm. We're not just growing quickly, we're growing exponentially.

We're all about pushing the boundaries, doing mortgages differently, and delivering outstanding service and great outcomes that make a real difference in people's lives.

We are seeking an experienced and dedicated professional to cover the maternity leave of our current Chief Risk & Compliance Officer for a 9-12 month fixed term contract. This role is crucial for maintaining our high standards in risk management and compliance within our Mortgage and Protection services.

About the Role: In this position, you will be responsible for continuing the exceptional work of our current Chief Risk & Compliance Officer. You will need to work in an iterative, proactive and pragmatic manner while keeping our risk appetite in check. As we grow and innovate, you’ll help build on our reputation and deliver excellent customer outcomes.

Key Responsibilities:

  • Risk & Compliance Leadership: Oversee and govern risk and compliance at Mojo, a key and influential senior member of the department who manages a team of Risk & Compliance Officers, Managers and QA specialists.
  • Policy and Framework Management: Own, implement, and adhere to policies, frameworks, and training programs to support the business and ensure regulatory compliance.
  • Regulatory Guidance: Provide expert regulatory steering and direction, overseeing the application of FCA rules and Anti-Money Laundering regulations, and compliance with advice standards.
  • Risk Management: Oversee the Risk Management Framework policy, identifying and mitigating risks while prioritising good customer outcomes. Key requirements are to be the representative at Business Risk Committees and take the lead on Risk Register (RCSA) management
  • Governance and Reporting: Manage governance over regulatory reports, monitoring and testing and financial promotions, ensuring compliance with internal policies and external regulations. A key requirement is to take the lead on drafting and finalising annual and regulatory reporting requirements, engaging key and relevant stakeholders and senior management where required
  • Strategic Collaboration: Work closely with the Mojo Senior Leadership Team and business units on strategic changes and partnerships to ensure risk and compliance are key focuses, as well as coordinate with Risk & Compliance from the wider RVU group.
  • Training and Development: Train and coach colleagues on compliance-related topics, fostering a culture of compliance and risk awareness within the organisation.
  • Conflict and Due Diligence Management: Manage conflicts of interest and conduct due diligence on third-party partners to protect against financial crime.

What We’re Looking For:

  • Regulatory Expertise: Thorough knowledge of FCA regulations and guidance, including PRIN, COND, SYSC, PERG, GEN, DISP, T&C, MCOB, ICOBS, FG, FCA CP and PS, and thematic reviews.
  • Leadership Experience: Previous experience as Head/Director of Risk & Compliance or in a similar leadership position within a regulated business or regulatory environment. Previous experience in mortgages and protection advisory businesses would be an advantage.
  • Qualifications: Appropriate qualifications in Compliance, Risk Management, and Regulated Advice.
  • Technical Knowledge: Financial Crime & Anti-Money Laundering regulations, market trends, competitor services, and the use of technology.
  • Collaboration Skills: Ability to effectively collaborate, challenge, and communicate with colleagues and management.
  • Start-up Experience: Previous experience in a start-up fintech company is preferred.
  • Policy Design and Governance: Experience in policy design and governance, with a proven record of effective leadership and colleague development in a fast-growing organisation.
  • Adaptability and Innovation: Ability to adapt quickly to changing circumstances with a startup attitude and willingness to innovate.
  • Communication Skills: Excellent communication, interpersonal, and presentation skills.

  • Remote working
  • Work from anywhere in the world for up to 22 days per year
  • 25 days holiday plus bank holidays (Pro-rata for FTC)
  • Day off for moving house & Half day holiday for your birthday
  • Company social events
  • Pension via People's Pension (Pension match up to 5%)
  • Sick pay and sick pay insurance
  • Wellness programme from Able Futures
  • Subsidised private medical insurance
  • Critical Illness cover & Death in service (4 times base salary)
  • Compassionate leave

Please note any offer of employment will be subject to regulatory references under SMCR. This means you will need to supply 6 years of employment reference details & be able to assist in obtaining the references if necessary

#Mojo

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What You Should Know About Interim Head of Risk & Compliance - Mortgages (9-12 Month FTC), Mojo Mortgages

Are you ready to take charge as the Interim Head of Risk & Compliance for Mortgages at Mojo Mortgages? We’re on a mission to revolutionize the mortgage industry, and we need someone with your expertise to cover the maternity leave of our Chief Risk & Compliance Officer for a 9-12 month fixed-term contract. This is a pivotal role within our rapidly growing company, where you’ll lead a talented team of Risk & Compliance Officers and Managers to uphold the highest standards of risk management and compliance. You’ll own the policies and frameworks that drive our regulations and ensure we remain compliant with FCA rules and Anti-Money Laundering regulations. You’ll be the go-to expert, advising on governance and regulatory reporting, all while maintaining a proactive approach to risk management. In this role, strategic collaboration is key; you’ll work closely with our Senior Leadership Team to embed risk and compliance at the core of our business operations. Mojo Mortgages values innovation and a fresh approach, and as part of our team, you will be instrumental in driving our mission forward. If you have a robust background in risk and compliance, particularly in a regulated environment, and are keen to foster a culture of compliance awareness, we want to hear from you. Join us at Mojo Mortgages, where we don't just do mortgages differently, we do them in a way that makes a genuine difference in people's lives.

Frequently Asked Questions (FAQs) for Interim Head of Risk & Compliance - Mortgages (9-12 Month FTC) Role at Mojo Mortgages
What are the main responsibilities of the Interim Head of Risk & Compliance at Mojo Mortgages?

As the Interim Head of Risk & Compliance at Mojo Mortgages, you will oversee and govern risk and compliance functions within the company. Your responsibilities will include managing a dedicated team, implementing compliance policies, providing regulatory guidance, overseeing risk management frameworks, and ensuring compliance with internal and external regulations. You'll also collaborate strategically with the senior leadership team and be deeply involved in training and developing a compliance-aware culture within the organization.

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What qualifications are required for the Interim Head of Risk & Compliance position at Mojo Mortgages?

To qualify for the Interim Head of Risk & Compliance role at Mojo Mortgages, candidates should have a thorough knowledge of FCA regulations and guidance, as well as relevant qualifications in Compliance, Risk Management, and Regulated Advice. Previous leadership experience in a regulated business, preferably within the mortgages and protection sectors, along with a demonstrated ability to design policies and governance, is also essential.

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How does the Interim Head of Risk & Compliance contribute to Mojos' growth and innovation?

In your role as the Interim Head of Risk & Compliance at Mojo Mortgages, you will significantly contribute to the company's growth and innovation by ensuring that risk and compliance are integral to all business strategies. As you oversee compliance frameworks and guide your team, you will help ensure that as Mojos scales and disrupts the market, it does so while maintaining high standards for customer outcomes and regulatory adherence.

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What is the team structure for the Interim Head of Risk & Compliance at Mojo Mortgages?

As the Interim Head of Risk & Compliance at Mojo Mortgages, you will manage a diverse team of Risk & Compliance Officers, Managers, and Quality Assurance specialists. Your leadership will foster collaboration and ensure that your team works efficiently to uphold compliance standards, preemptively address potential risks, and deliver on Mojos' commitment to exceptional service.

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What are the benefits of working as the Interim Head of Risk & Compliance at Mojo Mortgages?

Working at Mojo Mortgages as the Interim Head of Risk & Compliance comes with numerous benefits including remote working flexibility, generous annual leave entitlements, wellness programs, and pension contributions. Additionally, you will have the opportunity to make a meaningful impact in a rapidly growing company that values innovation and collaborative culture.

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Common Interview Questions for Interim Head of Risk & Compliance - Mortgages (9-12 Month FTC)
What experience do you have in risk management and compliance within the mortgage sector?

In responding to this question, highlight your direct experience in the mortgage market, discussing specific roles and accomplishments in risk management. Showcase your knowledge of FCA regulations and how you've successfully led teams to ensure compliance and mitigate risks.

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Can you provide an example of a challenging regulatory issue you've managed?

Prepare to discuss a particular regulatory challenge you faced, detailing the situation, your approach to resolving it, and the outcomes. This shows your problem-solving ability and your knowledge of compliance standards.

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How do you ensure that your team remains compliant and updated with regulatory changes?

Outline your strategies for keeping your team informed about regulatory changes, highlighting training programs, regular updates, and the importance of fostering a compliance culture that encourages open communication.

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Describe how you manage conflicts of interest in your role.

Discuss your methods for identifying and managing potential conflicts of interest, providing examples of processes you’ve implemented. This demonstrates your proactive approach to compliance and risk management.

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What tools or methodologies do you use for risk assessment and management?

Talk about specific risk assessment tools and methodologies you’re familiar with, emphasizing your analytical skills and how you’ve applied these tools to improve compliance outcomes.

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How do you collaborate with senior management on strategic decisions?

Illustrate your collaborative approach by discussing previous instances where you engaged senior management, the steps you took to communicate key compliance risks, and how it impacted strategic decisions positively.

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Can you explain your approach to policy development for compliance?

Provide an overview of your process for developing compliance policies, emphasizing your ability to balance regulatory requirements with practical implementation within the organization.

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What steps do you take to train staff on compliance matters?

Talk about your training methodology, including how you assess the training needs of staff and your strategies for making compliance topics engaging and accessible for everyone.

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How do you measure the effectiveness of compliance programs?

Discuss indicators and metrics you use to evaluate compliance effectiveness, showcasing your analytical skills and your focus on continuous improvement.

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Why do you believe fostering a culture of compliance is important?

Articulate your belief in the value of a compliance culture by explaining how it can lead to better decision-making, reduced risk, and ultimately a stronger reputation for the company in the market.

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Mojo Mortgages uses innovative technology to allow customers to see real-time mortgage deals for which they're eligible in just 15 minutes. The fintech's team of in-house mortgage experts then manage the mortgage application process from start to ...

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Full-time, remote
DATE POSTED
December 15, 2024

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