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Project Coordinator - Custom

A WORD ABOUT US


We come from many different places, but what unites us is our passion. At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what allows us to create collective projects that go above and beyond. Today, thanks to a team of 420 creative minds, we have been able to create immersive multimedia environments for artists, museums, airports, brands, theme parks and events, as well as our signature shows. No matter the canvas – be it film, lighting, multimedia architecture, sound design, special effects, or interactive projects – the thirst for experimentation and innovation is at the core of our DNA.  



YOUR MISSION


While contributing to the Themed Entertainment and Educational Experiences team, your primary role will be to support project managers and the entire project team throughout the project lifecycle—from conception to operation. This involves managing administrative tasks, logistics, documentation, communication, and more. To ensure the highest quality in the final product, you will be responsible for coordinating the creation and production processes by mobilizing various resources at the right time and maintaining effective communication among all stakeholders.



YOUR TEAM


Your team creates immersive, story-driven experiences designed to captivate and engage audiences across various market sectors, such as theme parks, water parks, and cultural institutions (museums, science centers, historical and heritage sites). In addition to attracting visitors and enhancing site experiences, these experiences generate media attention and economic benefits.



ROLES AND RESPONSIBILITIES
  • Ensure coordination between the project team, the Centre of Expertises as well as the other services within Moment Factory.
  • Plan and organize activities and meetings related to project implementation.
  • Provide administrative support to the entire project team.
  • Provide support to the project manager for all aspects of project management (budget, schedule, risk management, stakeholder management, communication, etc.).
  • Ensure proper project documentation (note-taking, archiving, etc.).
  • Assist in updating various tools (budget, schedule, etc.).
  • Contribute to the enhancement of existing processes, devise and communicate new management tools to relevant stakeholders.
  • Prepare contracts for freelancers and suppliers.
  • Monitor communications with employees, clients, suppliers, collaborators, freelancers, and stakeholders.
  • Assist the team with various accounting tasks (expense accounts, invoicing, etc.).
  • Ensure efficient management of workload distribution and allocated project hours to adhere to budgetary limits.
  • Coordinate and arrange travel and accommodations for the project team, and prepare associated documents (e.g., travel documents, Ical, Visa/B1, ATA Carnet, etc.).
  • Manage tasks related to project closure, as required: archive data, conduct post-mortem analyses, gather graphic elements for the internal bank, and collect information for project communication.
  • Deliver the project, with the collaboration of the entire team, on site.
  • Execute ad-hoc requests from project managers.
  • Support Producers in their business development efforts.


YOUR JOURNEY INCLUDES
  • College diploma (DEC) or bachelor's degree in communication, project management, visual arts, and/or any other related experience.
  • 2 to 3 years of experience in a coordination and/or project management position.
  • Fluency in both French and English, both spoken and written (you will regularly communicate with English-speaking clients in this role).
  • Proficiency in iWork, Office, and Google Workspace software suites.
  • Work experience in an artistic environment related to Moment Factory's field of activity: multimedia environments, audiovisual production, architecture, events, etc., an asset. 


YOUR QUALITIES
  • Independence, initiative, precision, adaptability, and strong organizational skills.
  • Demonstrated ability to manage multiple projects simultaneously, work under pressure, and collaborate effectively in a team.
  • Attention to detail, effective prioritization, and resourcefulness.
  • Excellent communication skills and a customer-oriented approach.
  • Comfortable performing clerical/administrative tasks.


SPECIFIC WORK CONDITIONS
  • Flexibility in working hours.
  • May include travel.


SOME PERKS THAT COME WITH WORKING AT MF
  • Hybrid work mode to optimize work-life balance.
  • Group insurance benefits for you and your family.
  • Wellness account, allowing you to claim personal expenses up to $250 per year.
  • $110 inspiration account.
  • Free access to Dialogue telemedicine service, to quickly respond to your health concerns and those of your family.
  • 5 paid sick days per year.
  • Personalized training and skills development plan through the MF School.
  • Daily meals at a cost of $7, snacks and coffee available at all times.
  • MF Life Department, a catalyst for employee wellness initiatives (physical, mental health, social activities, etc.)


If you think this position is for you, we invite you to apply now. Unfortunately, we will not be able to follow up with each candidate, so we will only contact the selected individuals. Thank you for considering a career at Moment Factory. We are looking forward to meeting you! 


Your resume will be read by Julien. 


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What You Should Know About Project Coordinator - Custom, Moment Factory

Are you ready to dive into the world of creativity and innovation? At Moment Factory, we're on the lookout for a talented Project Coordinator - Custom who will play a pivotal role in our Themed Entertainment and Educational Experiences team based in Montréal, Québec. As a Project Coordinator, you'll be the backbone that supports our project managers and ensures every detail is in place from the beginning of a project to its grand operation. Get ready to juggle various tasks, from planning and organizing meetings to managing logistics and documentation. Your keen organizational skills will shine as you coordinate the creation and production processes, ensuring effective communication among all stakeholders. You'll also be immersed in the exciting world of immersive multimedia projects, working alongside a team of around 420 creative minds dedicated to crafting unforgettable experiences. Your day-to-day will involve preparing contracts for freelancers, updating budgets, monitoring communications, and assisting with travel arrangements for the team. If you have a college diploma or a bachelor's degree in communication, project management, or a related field, combined with 2 to 3 years of experience in a similar role, we want to hear from you! Fluency in both French and English is essential, and proficiency in iWork, Office, and Google Workspace software will keep you ahead of the game. Join us at Moment Factory, where your efforts will contribute to stunning projects that captivate audiences in theme parks, museums, and beyond. Let’s create magic together!

Frequently Asked Questions (FAQs) for Project Coordinator - Custom Role at Moment Factory
What are the primary responsibilities of a Project Coordinator - Custom at Moment Factory?

As a Project Coordinator - Custom at Moment Factory, your primary responsibilities include supporting project managers throughout the entire project lifecycle. This means managing administrative tasks, coordinating logistics, facilitating communication between stakeholders, and ensuring all project documentation is accurate and up to date. You will organize meetings and activities, manage project schedules, and assist with budget tracking, which is crucial for successful project delivery.

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What qualifications are needed to apply for the Project Coordinator - Custom position at Moment Factory?

To apply for the Project Coordinator - Custom position at Moment Factory, candidates should have a college diploma (DEC) or a bachelor's degree in communication, project management, visual arts, or a related field. Additionally, 2 to 3 years of experience in a coordination or project management role is preferred. Fluency in both French and English is essential, as is proficiency in productivity software like iWork, Office, and Google Workspace.

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What are the expected skills for a Project Coordinator - Custom at Moment Factory?

The ideal Project Coordinator - Custom at Moment Factory should possess strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. Skills in communication, both verbal and written, are crucial for effective collaboration within the team and with external stakeholders. Adaptability and resourcefulness will help you thrive in a dynamic environment, while experiencing a passion for creativity and multimedia production will align with the company ethos.

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How does a Project Coordinator - Custom support the team at Moment Factory?

A Project Coordinator - Custom at Moment Factory supports the team by ensuring effective coordination of project activities and communication among the project team, suppliers, and stakeholders. They assist project managers with tracking budgets and schedules, handling administrative tasks, and ensuring compliance with project guidelines. By maintaining comprehensive documentation and facilitating meetings, they help streamline project workflows and enhance the overall team performance.

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What work conditions should a Project Coordinator - Custom at Moment Factory expect?

The work conditions for a Project Coordinator - Custom at Moment Factory include flexibility in working hours and the possibility of travel. The hybrid work mode promotes an effective work-life balance. Candidates can expect a vibrant environment focused on innovation and creativity, along with opportunities for growth and professional development through personalized training plans.

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Common Interview Questions for Project Coordinator - Custom
Can you describe your experience with project management tools and software?

When answering this question, highlight specific tools you've used, like iWork, Office, or Google Workspace. Discuss how these tools have helped you manage project timelines, budgets, and communications effectively. Provide examples of projects where these tools were critical to ensuring success.

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How do you prioritize tasks when managing multiple projects?

Explain your method for prioritization, such as using deadlines, project impact, or team needs to gauge what comes first. Share a specific experience where you successfully managed multiple deadlines and the outcome of your prioritization strategy.

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How do you ensure effective communication within a project team?

Discuss your strategies for promoting communication, such as regular status meetings, updates to stakeholders, and using collaborative tools. You can also share how you handle misunderstandings within a team and ensure everyone is on the same page.

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What steps do you take to handle project risks?

Mention any risk management frameworks you’re familiar with, and outline the steps you typically follow, such as identifying risks, assessing their impact, and developing mitigation strategies. Share an example where your proactive risk management led to a positive project outcome.

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Can you tell us about a time you contributed to a creative project?

Share a concrete example that demonstrates your involvement in a creative project. Discuss your specific roles and how your contributions facilitated the project's success. Emphasize teamwork and innovation in your answer.

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How do you handle tight deadlines and pressure?

Describe your approach to managing stress and maintaining productivity under pressure. Talk about any techniques you use for time management and stress relief, and give an example of a situation where you met a tight deadline successfully.

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What do you think is the most important quality for a Project Coordinator?

Identify key qualities such as organization, communication, or adaptability. Explain why you believe this quality is vital in ensuring project success and give examples of how you have exemplified this quality in your previous work.

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How do you ensure that project documentation is thorough and up-to-date?

Talk about your organizational methods for maintaining documentation, such as checklists, regular reviews, and engaging team members for input. Share an experience where thorough documentation contributed to project success.

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What interests you about working at Moment Factory?

Be specific about what draws you to Moment Factory, whether it’s their innovative projects, collaborative environment, or focus on multimedia experiences. Relate your interests to the company’s values and how you see yourself contributing to their projects.

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How do you support diverse stakeholders in project communications?

Discuss your understanding of diverse stakeholder needs, and how you tailor communication to meet those needs. Provide examples where your tailored approach improved stakeholder relations or project outcomes.

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We do it in public At Moment Factory, we bring people together. Our shows and destinations pioneer forms of entertainment that offer the world new experiences. Whether at a concert, a flagship store or across an urban square, we aim to inspire a ...

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DATE POSTED
March 13, 2025

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