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Account Manager (Hybrid AM/AE)

Company Description

Interested in joining our team?  Here is some more information about us!  Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events.  In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events.  Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum.  Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

Working @ Momentus:

Surround yourself with highly motivated co-workers that push you to be your best each day. Momentus offers the career opportunities and fast-paced, exciting environment of a growth company where you can make a direct impact on our product and customers.

Job Description

We are seeking a dynamic Account Manager (Hybrid AM/AE) to join our team in Singapore, Singapore. In this role, you will be responsible for managing existing client relationships while also actively pursuing new business opportunities. As a hybrid Account Manager and Account Executive, you will play a crucial role in driving revenue growth and ensuring client satisfaction.

  • Develop and maintain strong, long-lasting client relationships
  • Identify and pursue new sales opportunities to expand the client base
  • Collaborate with internal teams to create tailored solutions for clients
  • Negotiate contracts and close agreements to maximize profits
  • Develop and present sales proposals and presentations
  • Monitor and report on sales activities and performance metrics
  • Conduct regular client meetings to ensure satisfaction and identify upselling opportunities
  • Stay informed about market trends and competitor activities
  • Manage the entire sales cycle from prospecting to closing
  • Achieve and exceed assigned sales targets and revenue goals

Qualifications

  • Bachelor's degree in Business, Marketing, or related field
  • 3-5 years of experience in account management or sales
  • Proven track record of meeting or exceeding sales targets
  • Strong communication and interpersonal skills
  • Excellent negotiation and problem-solving abilities
  • Proficiency in CRM software, preferably Salesforce
  • Project management skills to handle multiple client accounts simultaneously
  • Exceptional presentation and public speaking skills
  • Experience in managing and growing client relationships
  • Knowledge of industry trends and market dynamics
  • Understanding of sales methodologies and best practices
  • Ability to work collaboratively in a team environment
  • Sales or account management certifications (preferred)
  • Willingness to travel as required for client meetings and industry events

Additional Information

At Momentus, we understand that the best talent doesn't just want a job; they want a fulfilling career. That's why we offer jobseekers like you an exceptional package:

👚 No Dress Code: We value your individuality. Come as you are - because we know you're smart enough to choose what to wear.

🎉 Teammate Recognition Rewards and Swag: Celebrate milestones and enjoy the largest reward network ever.

🌐 Flexible Career: We believe in work that works for you. Get the job done where  you work best. It's about winning at life by loving your job.

📚 Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.

🎟️ Two tickets to attend events hosted by our valued customers, fostering strong relationships and industry connections.

👟 CEO Impact Award: Recognizing our employees' dedication to our values with a custom pair of shoes as a token of appreciation for their commitment.

💬 Your Voice Matters 💬: We believe in open communication and support your growth through annual reviews, department meetings, and personal 1-on-1's. We value your input and are committed to creating a feedback-rich culture where your ideas and contributions are celebrated. 🗣️

🤝 Tailored Onboarding for You 🤝: From day one, we provide individualized onboarding for every new member of our team. We recognize that everyone is unique, and we're here to ensure your transition into our company is seamless and tailored to your needs. 🌠

🌱 Personal Growth Matters 🌱: We're passionate about your growth! We offer both internal and external development opportunities, ensuring you have the tools and resources to climb the ladder of success. Your journey with us is not just a job; it's a path to continuous improvement and achievement. 📈

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Momentus is an equal opportunity employer and does not discriminate based on race, religion, national origin, age, sex, gender identity, disability, sexual orientation, marital status, or any other basis protected by law.

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Account Manager (Hybrid AM/AE), Momentus Technologies

If you’re looking to step into an exciting role as an Account Manager (Hybrid AM/AE) at Momentus in Singapore, you are in for a treat! This vibrant company is a leader in event and venue management software, working with an impressive roster of clients across more than 50 countries. In this role, you’ll have the unique opportunity to manage existing client relationships while actively hunting for new business opportunities. Your day-to-day will involve developing strong connections with clients, identifying new sales potentials, and crafting custom solutions alongside our talented internal teams. The hybrid nature of the position means you’ll enjoy a mix of managing accounts and pursuing new leads, providing you with a dynamic and fulfilling work life. Plus, as you ensure client satisfaction through regular meetings and tailored presentations, you'll get to track your own success through sales metrics and performance reports. With a Bachelor's degree in Business or Marketing, alongside 3-5 years of account management or sales experience, you’ll have the tools to thrive in our fast-paced environment. At Momentus, we believe in your growth – offering flexible career paths, professional development opportunities, and a workplace culture that values your voice. If you’re ready to make a meaningful impact while enjoying a collaborative, rewarding atmosphere, the position of Account Manager (Hybrid AM/AE) at Momentus is waiting for you!

Frequently Asked Questions (FAQs) for Account Manager (Hybrid AM/AE) Role at Momentus Technologies
What are the responsibilities of an Account Manager (Hybrid AM/AE) at Momentus?

As an Account Manager (Hybrid AM/AE) at Momentus, your responsibilities will include managing and nurturing client relationships, identifying and pursuing new sales opportunities, collaborating with internal teams for customized solutions, negotiating contracts to maximize profits, and monitoring sales activities. Through regular client interactions, you will ensure satisfaction and spot upselling opportunities, all while staying informed about market trends.

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What qualifications do I need to become an Account Manager (Hybrid AM/AE) at Momentus?

To become an Account Manager (Hybrid AM/AE) at Momentus, you will need a Bachelor's degree in Business or Marketing, along with 3-5 years of experience in account management or sales. An understanding of sales methodologies, a proven track record of meeting sales targets, and strong communication and negotiation skills are essential. Familiarity with CRM software, preferably Salesforce, is also beneficial.

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What kind of work environment can I expect as an Account Manager (Hybrid AM/AE) at Momentus?

At Momentus, you can expect a fast-paced and exciting work environment that values collaboration and individual growth. The culture promotes open communication, recognizes achievements through rewards, and supports career development initiatives. You can take advantage of flexible work options and a no dress code policy, allowing you to express your individuality while making significant contributions to the team.

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What opportunities for professional development exist for an Account Manager (Hybrid AM/AE) at Momentus?

Momentus is committed to the continuous professional development of its employees. As an Account Manager (Hybrid AM/AE), you will have access to unlimited training opportunities through platforms like LinkedIn Learning. Additionally, you’ll receive tailored onboarding and ongoing resources to help you advance your skills and career within the company. The emphasis on growth ensures that you will be well-equipped to succeed.

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How does Momentus foster a culture of inclusion for Account Managers?

Momentus fosters a culture of inclusion by respecting individual strengths and experiences. The company believes that diversity drives better decisions and innovation. As an Account Manager (Hybrid AM/AE), you will be part of a team that celebrates differences, encourages feedback, and creates an environment where all employees contribute to achieving business results together.

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Common Interview Questions for Account Manager (Hybrid AM/AE)
Can you describe your experience in account management and how it relates to the role of an Account Manager at Momentus?

When answering, highlight specific instances where you managed client accounts, focusing on how you achieved customer satisfaction and drove sales. Discuss any challenges you faced and how you overcame them, particularly any examples relevant to the event management industry, as this aligns with Momentus’ core services.

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How do you prioritize and manage multiple client accounts effectively?

Explain your organizational strategies, such as using CRM tools for tracking tasks and client interactions. Discuss your ability to delegate tasks where needed and how you maintain communication with all clients to ensure they feel valued and attended to. Providing examples of successful account management will strengthen your response.

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What techniques do you use to identify new sales opportunities?

Share your methods for market research, networking, and customer feedback analysis. Discuss your proactive approach to reaching out to potential clients and how you leverage existing relationships to uncover upselling opportunities. Be prepared to mention any tools or platforms you have used to track leads.

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Can you provide an example of a successful negotiation you conducted?

Detail a specific negotiation scenario where you secured a favorable contract or deal. Focus on your research, negotiation tactics, and final outcomes, emphasizing how it contributed to revenue growth for your previous organization. Tailor your experience to fit the expectations for the Account Manager role at Momentus.

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How do you ensure client satisfaction in your account management practices?

Discuss your client communication practices, such as regular check-ins, feedback solicitation, and quick response to inquiries. Explain how you tailor solutions to meet client needs and how you monitor satisfaction levels over time. Including metrics or examples of successful retention will enhance your answer.

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What role does teamwork play in your approach as an Account Manager?

Emphasize the importance of collaboration with internal teams to deliver tailored client solutions. Discuss your experience working cross-functionally and how this has enriched your role as an Account Manager. Providing specific examples of successful teamwork will demonstrate your capability to thrive in Momentus’ culture.

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What challenges do you anticipate facing as an Account Manager at Momentus?

Show your understanding of the market and potential challenges in the event management industry, such as competition or changing client expectations. Discuss how you would proactively address these challenges and leverage opportunities for growth, aligning your response with Momentus’ goals.

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How would you handle a difficult client situation?

Describe your approach to conflict resolution, emphasizing active listening and empathy. Provide a real example of a challenging client interaction you navigated successfully, focusing on the outcome and learnings that improved your future interactions.

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What motivates you to excel in an Account Manager position?

Identify key drivers that fuel your passion for account management, such as building relationships, achieving sales goals, and contributing to a team’s success. Your motivation should resonate with Momentus’ values of growth and client satisfaction.

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How do you stay informed about industry trends and client needs?

Outline your strategies for staying updated, such as subscribing to industry newsletters, attending webinars, and participating in networking events. Highlight how this knowledge informs your sales approach and enhances your interactions with clients.

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Take Risks
Friends Outside of Work
Passion for Exploration
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Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
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Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
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Founded in 2017, Momentus is a commercial space company developing in-space infrastructure services, including in-space transportation, hosted payloads and in-orbit services. The company is based Venice, California.

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Full-time, hybrid
DATE POSTED
February 13, 2025

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