Sales Operations Manager

Monograph is looking for a collaborative, energetic and results-driven Sales Operations Manager with hands-on experience to join our operations team. The ideal candidate for this role is someone who is well organized, tech savvy, and comfortable working through both strategic and tactical problem solving. This role will report directly to our Manager of Revenue Operations, and serve as a trusted partner for day to day sales operations and support.

What you’ll be responsible for:

• Front line support for revenue teams (sales, sales development, customer success) to resolve day-to-day issues, employee onboarding and enablement sessions, and help identify root causes within complex system integrations
• Implementing and owning prospecting strategies (+ required workflows) to support pipeline generation efforts with the sales development team while communicating performance metrics to applicable business partners on a weekly basis
• Enforcing data hygiene and data integrity best practices amongst end users across various sales systems
• Creating and maintaining rep, team, and department specific reports & dashboards to track performance and KPIs
• Assisting in identifying, planning and prioritizing end user feature requests, vendor evaluations, and existing integrations
• Participating in cross departmental collaboration meetings to provide input on strategic and tactical initiatives
• Stay up to date on applicable vendor releases, best practices, and new technologies that will support continued growth and evolving business requirements

What we’re looking for:

• 2+ years of relevant experience within a fast paced startup/SaaS environment, ideally with exposure to B2B business models
• Hands on experience with Salesforce administration (credentials preferred), Outreach, Chili Piper, Lusha, or similar productivity tools
• Self-driven work style, able to manage multiple projects with little oversight and continually excited to bring new ideas to the table
• Attention to detail, with an eye for operations excellence and exceptional problem solving skills
• Demonstrated ability to communicate clearly and effectively to a variety of audiences, including both end users and executive leadership