Sr. Product Manager

Moov is the payments processor devoted to delighting users. We help software companies add money movement to their products, letting the end-user drive how they pay and get paid. 

As a Product Manager at Moov, you'll play a pivotal role in shaping our core payments offering. You'll work closely with back-end and front-end engineers, as well as designers, to lead the development of customer-facing features, APIs, and infrastructure. Your efforts will ensure the seamless integration of financial products with our unified payments API.

This role demands a unique blend of technical acumen and creative flair, as you'll be tackling complex technical challenges to deliver unparalleled end-user payment experiences. We're looking for someone who shares our enthusiasm for the intricate flow of funds and is passionate about crafting exceptional product UX and API design.

You will:

• Deeply understand and articulate customer needs by engaging with customers, and sales teams, and analyzing market feedback.

• Build on our "direct to network" processing strategy, facilitating connectivity for new payment modalities and enhancing our existing offerings with delightful customer experiences and complex orchestration.

• Employ customer feedback to refine and simplify our payment processes, making them accessible to all while retaining the flexibility for expert users.

• Work in tandem with internal teams such as operations, risk, compliance, and sales, as well as external partners and financial institutions, ensuring cohesive product alignment and integration.

You have:

• 4+ years of product management experience, especially in technical areas like platforms or payments.

• A deep sense of customer empathy and a keen product sense.

• Background in developing products for developers, such as APIs and SDKs, with expertise in creating interfaces tailored for both internal and external user groups.

• Excellent verbal and written communication abilities, with a knack for accurately identifying and articulating customer issues.

• A proven track record of setting, prioritizing, and achieving ambitious product goals, and turning complex concepts into executable plans.

• An imaginative and inquisitive mindset in product development, coupled with a strong motivation to succeed.

Salary range: The annual salary range for this position is $180 to $196k. This range may reflect multiple job levels at Moov and will be refined throughout the interview process based on variables such as the candidate's experience, geographical area, and other key factors.

Our company:

Moov is a 100% remote company with people from more than 26 states. We’re backed by a16z and other respected investors. We won Visa’s global Everywhere Initiative and our community of builders grows larger every day. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills and we embrace diversity, creativity, and equal opportunity. 

Our people:

Our customers come from all walks of life and so do we. We hire great people from a variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. 

We have mountain bikers, skiers/boarders, runners, video gamers, musicians, movie buffs, weight lifters, and about every other type of person in between. We enjoy solving problems and tackling challenges with creativity. If we don’t know the answer, we revel in the hunt to find it. We like helping people and choose to give first. We’re patient, open, and honest. If you share our values and enthusiasm for making the complex simple and delightful, you’ll find a home at Moov.

Benefits include:

• Competitive base salary + employee stock options w/early exercise opportunity

• 100% remote. We make remote-work work.

• We match what you contribute to your 401(k) up to 5% of your salary

• Generous parental leave

• Medical Ins: Health Savings Account (HSA) option w/employer contribution

• EAP and other wellness resources

• Unlimited PTO+ generous paid holiday schedule

• Professional Development Budget for our teams, we have a culture that encourages and promotes professional growth and development

• Home office stipend

• Culture of people helping people who give first, celebrate wins together and embrace autonomy, transparency, and trust

• The opportunity to join an experienced and ambitious team passionate about solving customers’ needs and who love what they do

• Partner with a community of 3000+ developers around the world, helping them focus on possibilities vs payments

• Employee referral incentive

Advice:

If you’re nervous about not meeting every qualification above, apply anyway. Moov is all about pushing boundaries—ours, yours, and the industry’s—so we look for curious people willing to experiment and grow. While we can’t teach curiosity and compassion, we can teach some technical skills. Of course, we can’t guarantee anything, but as Michael Scott says,“You miss 100% of the shots you don’t take!” (Or was that Wayne Gretzsky?)

One more thing:

Don’t go iron your clothes for your interview (do people still own irons?). We're all pretty casual here, so you can wear whatever you are most comfortable in.

Okay—last thing:

When you meet with us, have some concrete, tangible examples of when you’ve added value, improved something, created something, or done some fantastic, customer-centric work. We also want to learn about you as a person. If you want to know what it’s like working at Moov, check out stories from our employees.

PS:

Share our job roles with others! Wouldn’t it be nice to make new friends and bring over old friends? We think so.

Moov Financial is a participant of E-Verify. All potential employees and employees are bound by the guidelines in the MOU and the rules and responsibilities. For more or up to date information on E-verify, go to https://www.uscis.gov/ and click on E-verify.