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High Value Case Manager - job 1 of 3

Morgan & Morgan is a leading personal injury law firm dedicated to protecting consumer rights. They are seeking a highly organized Case Manager to assist attorneys in managing high-stakes cases.

Skills

  • Strong communication skills
  • Negotiating skills
  • Legal terminology familiarity
  • Organizational skills

Responsibilities

  • Provide daily interaction with clients, insurance companies, and medical providers.
  • Order medical records and communicate with providers.
  • Obtain necessary documents for injury and liability positions.
  • Negotiate case settlements with carriers and medical providers.
  • Maintain organized case files and prepare comprehensive demands.

Education

  • Bachelor's Degree (preferred)

Benefits

  • Medical and dental insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

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What You Should Know About High Value Case Manager, Morgan & Morgan, P.A.

At Morgan & Morgan, our work truly matters to those we serve, making a significant impact on the lives of millions. As a High Value Case Manager in Charleston, South Carolina, you'll play a crucial role in our mission of fighting for consumer rights against large corporations and insurance companies. This isn't just about case files; it's about relationships, support, and making sure our clients feel heard. As a part of a dedicated team of over 3,000 employees, your responsibilities will include daily interactions with clients, insurance representatives, and medical providers, ensuring that the lines of communication are always open. You'll be proactive in ordering medical records and engaging with clients throughout their treatment, always keeping an organized file system. Negotiation is key in this role, as you'll work to settle cases and navigate outstanding medical balances. Your background in litigation, especially with high-value cases or commercial trucking, allows you to expertly handle the demands of this fast-paced environment. We're looking for someone who takes pride in their work, is detail-oriented, and possesses strong communication skills. Join us at Morgan & Morgan, where you are not just an employee; you are part of a greater cause that advocates for 'For the People'. This is a great opportunity to thrive in your career while making a real difference in the world around you.

Frequently Asked Questions (FAQs) for High Value Case Manager Role at Morgan & Morgan, P.A.
What does a High Value Case Manager do at Morgan & Morgan?

As a High Value Case Manager at Morgan & Morgan, you will assist attorneys in developing settlements, preparing necessary documents, and actively engaging with clients. Your role also includes maintaining organized files, negotiating with insurance carriers, and ensuring continuous communication with medical providers.

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What qualifications are required for the High Value Case Manager position at Morgan & Morgan?

To qualify for the High Value Case Manager position at Morgan & Morgan, you need litigation experience and familiarity with high-value cases or commercial trucking. While a Bachelor’s Degree is preferred, a minimum of two years of legal or insurance adjuster experience is also essential.

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Is experience in litigation important for the High Value Case Manager role at Morgan & Morgan?

Absolutely! Experience in litigation is crucial for the High Value Case Manager role at Morgan & Morgan. It allows you to navigate court documents, engage effectively with legal processes, and negotiate settlements, ensuring our clients receive the best representation possible.

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What type of work environment can I expect as a High Value Case Manager at Morgan & Morgan?

As a High Value Case Manager at Morgan & Morgan, you'll thrive in a fast-paced work environment where multitasking and organization are key. You'll work collaboratively within a supportive team dedicated to providing the best outcomes for our clients.

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What skills are essential for a High Value Case Manager at Morgan & Morgan?

Essential skills for a High Value Case Manager at Morgan & Morgan include strong communication and negotiation abilities, proficient organizational skills, attention to detail, and the capacity to manage multiple priorities effectively while maintaining a positive attitude.

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What benefits does Morgan & Morgan offer for high-value case managers?

Morgan & Morgan offers a comprehensive benefits package for High Value Case Managers, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays, ensuring that our employees are well taken care of.

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How does Morgan & Morgan support career growth for High Value Case Managers?

At Morgan & Morgan, career growth is supported through professional development opportunities, mentorship, and a culture that encourages continuous learning for High Value Case Managers, allowing you to expand your skills and advance in your career.

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Common Interview Questions for High Value Case Manager
Can you describe your experience with high-value cases?

Be prepared to share specific examples of high-value cases you’ve managed, detailing your role in each process, the challenges faced, and how you successfully worked through them. Highlight your negotiation strategies and outcomes.

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How do you ensure effective communication with clients and providers?

Discuss your methods for fostering open lines of communication, such as regular updates, checking in during treatment, and being responsive to any inquiries. Emphasize your commitment to client engagement and satisfaction.

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What strategies do you use to manage multiple cases effectively?

Provide examples of organization techniques you use, including digital tools and prioritization methods. Explain how these strategies help you maintain efficiency and high-quality service even in a busy environment.

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Have you negotiated settlements before? Can you share an example?

Share a specific instance where you successfully negotiated a settlement, focusing on your approach, the negotiations process, and the final outcome. This demonstrates your practical experience and successful negotiation skills.

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What is your understanding of the litigation process?

Explain your familiarity with the litigation process, from initial filings through to settlement or court decisions. Discuss relevant experiences and how this knowledge aids in case management for effective outcomes.

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How do you handle difficult conversations with clients or providers?

Describe your approach to navigating tough conversations, emphasizing active listening, empathy, and clear communication. Your ability to diffuse tension and provide reassurance can reflect your strengths.

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What tools or software are you familiar with for case management?

List any specific case management software you have used, highlighting how these tools help you stay organized and facilitate communication. This showcases your tech-savviness and ability to adapt to new systems.

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What do you believe are the key qualities of an effective Case Manager?

Discuss vital qualities like strong communication skills, attention to detail, empathy, problem-solving abilities, and negotiation skills. Relate these qualities to the demands of the High Value Case Manager role.

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Why do you want to work for Morgan & Morgan?

Attach your interest in the firm’s mission of ‘For the People’ and how your values align with their commitment to consumer rights. Share what excites you about the opportunity to contribute to this impactful work.

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How do you maintain a positive attitude in a high-pressure environment?

Share specific techniques you utilize to stay positive under pressure, such as mindset strategies, stress-relief practices, or support systems. This enables employers to see your resilience and adaptability.

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Founded in 1988 and headquartered in Orlando, Florida, Morgan & Morgan is a law firm that specializes in nationwide mass tort litigation. The firm handles cases including personal injury, negligence, insurance disputes, defective product suits, cl...

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Full-time, on-site
DATE POSTED
November 26, 2024

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