E-commerce Assistant (Contract, 40 hours)

MORI is a digitally native, omnichannel baby and children’s sleepwear brand established and headquartered in London. We exist to empower families to sleep better. We are a hard-working and close-knit team dedicated to creating quality products and a brand loved by parents, globally. For a young emerging brand, MORI has achieved significant critical acclaim and global recognition, partly fuelled by celebrity endorsements such as Kim Kardashian and other influencers, as well as winning multiple awards incl. Best Baby Brand (2018, 2019, 2020), Most Eco-Friendly Brand (2020, 2021, 2022), The Queen's Awards for Enterprise (2022), Can’t Live Without Parenting Product (2021, 2023), Made for Mum (2024).

The Role:

We are looking for a full-time E-commerce Assistant to own key areas of our online store operations. You will be responsible for managing product launches, website promotions, and the overall maintenance of the website, ensuring a smooth and engaging shopping experience for our customers. This role is crucial in driving the success of our e-commerce channel.

Responsibilities:

Website Maintenance:

• Own the process of refreshing the website based on seasonality, customer behavior, and strategic priorities.
• Lead website updates for promotions and sales, managing banners, navigation, product display pages (PDPs), and ensuring smooth user navigation.
• Oversee navigation updates in line with e-commerce strategy.
• Create and update various content areas of the website on a daily basis.
• Respond to content requests, ensuring timely execution.
• Continuously optimize the website based on top search trends, improving product discoverability and user experience.
• Implement on-site SEO updates based on the SEO specialist's requests, ensuring the site is optimized for search engines.

Product Launches & Merchandising:

• Manage the product launch process, including creating product upload CSVs and assisting the E-commerce Manager in category merchandising.
• Ensure product listing pages (PLPs) are regularly maintained and accurately display products.
• Build new collections as identified by the E-commerce Manager, ensuring they are live and optimized for visibility.

Promotion Ownership & Planning:

• Fully own the planning and execution of website promotions, using Asana to track and implement promotional strategies. Identifying learnings for future promotions and optimisations.
• Proactively monitor ongoing promotions, ensuring everything is running smoothly and promotions conclude correctly.

• Experience managing Shopify D2C stores and e-commerce operations is beneficial.
• Ability to take ownership of product launches, promotions, and website management.
• Excellent organizational skills, capable of handling multiple projects simultaneously.
• Experience working remotely and collaborating with cross-functional teams.

• Flexible working hours.
• Remote working.
• Be part of an award-winning, passionate team driving a globally recognized brand
• Work with a company committed to sustainability and improving families' lives through thoughtful, high-quality products.