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Investment Operations Analyst

Morningstar’s Investment Management business is seeking an Analyst, Investment Operations to support the operational and administrative requirements of our Investment Product suite. This role is integral to ensuring the smooth execution of portfolio operations, compliance monitoring, client service, and third-party oversight.

The Analyst will also play a key role in business process improvements, change management, and project participation to drive efficiencies across investment operations.

The successful candidate will collaborate closely with portfolio managers, external service providers, and internal teams to ensure timely and accurate execution of investment instructions and adherence to compliance requirements. They will also contribute to strategic projects aimed at enhancing operational infrastructure, automation, and risk controls.

This role is based in Sydney and reports to the Senior Manager, Investment Operations.

Job Responsibilities

Portfolio Implementation & Trade Execution

  • Process and validate investment instructions for Managed Funds, Managed Accounts and institutional clients across multiple asset classes and securities.

  • Oversee the timely and accurate execution of portfolio rebalancing, cash movements, and transitions in collaboration with internal stakeholders and external service providers.

  • Maintain accuracy in portfolio trade bookings, ensuring alignment with investment mandates and regulatory requirements.

Portfolio Compliance & Risk Management

  • Monitor pre-trade and post-trade compliance to ensure adherence to portfolio investment parameters and regulatory guidelines.

  • Investigate and report any breaches or exceptions, working with internal teams to implement corrective actions.

  • Conduct regular reconciliations of portfolio positions, ensuring data integrity and risk mitigation.

Client Service & Onboarding

  • Support client onboarding and transitions, ensuring accurate setup of investment mandates and operational processes.

  • Act as a key point of contact for client inquiries, providing timely and accurate responses on operational matters.

  • Work closely with relationship managers to enhance client experience and service delivery.

Third-Party Oversight & Vendor Management

  • Liaise with custodians, registry service providers, and administrators to ensure seamless operational processes.

  • Monitor service-level agreements (SLAs) and address performance issues or inefficiencies.

  • Ensure timely and accurate flow of trade, valuation, and accounting data between service providers.

Operational Process Improvements & Change Management

  • Identify and implement process enhancements to improve efficiency, accuracy, and risk control in investment operations.

  • Collaborate with global offshore teams to align operational workflows and adopt best practices.

  • Support automation initiatives, including the integration of robotic process automation (RPA) and technology-driven solutions to enhance operational efficiencies.

  • Participate in system enhancements and platform migrations, ensuring smooth implementation of new technologies.

Project Participation & Strategic Initiatives

  • Actively contribute to cross-functional projects.

  • Assist in the development of new investment products by providing operational insights and ensuring scalable processes.

  • Engage in regulatory change projects, helping to adapt investment operations to evolving compliance standards.

Financial & Data Management

  • Compile and analyse management information, including Funds Under Management (FUM) and Assets Under Administration (FUA).

  • Calculate and validate management fees, expense allocations, and cost recovery reports.

Qualifications & Skills

  • Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field. · Professional certifications such as CFA (Chartered Financial Analyst) Level 1, CPA (Certified Public Accountant), or CAIA (Chartered Alternative Investment Analyst) are a plus.

  • Experience · 1–2 years of experience in investment operations, fund administration, trade support, or middle-office roles.

  • Exposure to asset management, custodian services, superannuation funds, investment platforms, or hedge funds.

  • Experience with managed accounts model portfolios, and separately managed accounts (SMAs) is advantageous.

  • Knowledge of financial instruments including equities, fixed income, derivatives, FX, and alternatives.

  • Understanding of portfolio valuation, NAV calculations, and performance reporting.

  • Experience with fund accounting principles, corporate actions processing, and trade lifecycle management.

  • Proficiency in investment platforms such as Charles River, Bloomberg, FactSet, SimCorp Dimension, Aladdin, or HiPortfolio.

  • Experience with custodian and fund administrator portals for reconciliations and reporting.

  • Exposure to data visualisation tools (Power BI, Tableau) is a plus.

Why Join Us?

  • Hybrid work model (3 days in-office, 2 days remote).

  • Work with leading investment management and operational teams.

  • Opportunity to drive automation and efficiency improvements in a dynamic environment.

  • Contribute to strategic projects that enhance investment operations and client service delivery.

Morningstar embraces diversity and is committed to equal opportunity employment.

If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentiality to our Compliance team (days vary by region). These investments will be reviewed to ensure they meet Code of Ethics requirements. If any conflicts of interest are identified, then you will be required to liquidate those holdings immediately. In addition, dependent on your department and location of work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will be required to move your holdings to an approved broker.

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we’ve found that we’re at our best when we’re purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

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Average salary estimate

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What You Should Know About Investment Operations Analyst, Morningstar

Join Morningstar’s Investment Management team as an Investment Operations Analyst in beautiful Sydney! In this vibrant role, you will be at the core of our operational and administrative processes for our Investment Product suite. Your mission? To ensure the seamless execution of portfolio operations, compliance monitoring, and the highest level of client service. As an Investment Operations Analyst, you’ll work closely with portfolio managers and third-party providers, ensuring that investment instructions are executed promptly and accurately. You’ll have the opportunity to enhance our processes through business improvements, change management, and exciting project participation. Whether you're overseeing trade execution or engaging in robust compliance monitoring, your analytical skills will shine as you assist in mitigating risks and improving operational workflows. We are looking for someone who thrives in a collaborative environment—your interactions with custodians and administrators will be pivotal in maintaining performance standards. You’ll also participate in the enhancement of our operational infrastructure with cutting-edge automation technologies. This is not just a job; it’s a chance to drive meaningful change and innovation in investment operations. Plus, with our hybrid work model, you’ll enjoy a balance of in-office teamwork and remote flexibility. If you're looking to contribute to strategic initiatives aimed at elevating client service and efficiency, then this role at Morningstar is an ideal fit! We can’t wait to see what you can bring to our dynamic Sydney team.

Frequently Asked Questions (FAQs) for Investment Operations Analyst Role at Morningstar
What are the primary responsibilities of an Investment Operations Analyst at Morningstar?

As an Investment Operations Analyst at Morningstar, your main responsibilities will include processing and validating investment instructions, ensuring compliance with portfolio investment parameters, and managing client onboarding processes. You'll also be involved in trade execution and oversight of operational workflows with third-party providers, engaging in both compliance monitoring and risk management.

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What qualifications are required for the Investment Operations Analyst position at Morningstar?

To qualify for the Investment Operations Analyst role at Morningstar, candidates should possess a bachelor’s degree in Finance, Accounting, Economics, Business, or a related field. Additionally, having experience in investment operations, as well as exposure to asset management or fund administration basics, will greatly benefit your application.

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What skills are essential for a successful Investment Operations Analyst at Morningstar?

A successful Investment Operations Analyst at Morningstar should have strong analytical and problem-solving skills, familiarity with financial instruments including equities and derivatives, and proficiency in investment platforms like Bloomberg or Charles River. Additionally, effective communication skills and experience with compliance and risk management practices are paramount.

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How does Morningstar support continuous learning and development for an Investment Operations Analyst?

Morningstar prioritizes the growth of its employees, offering resources for training and development tailored for the Investment Operations Analyst role. This includes opportunities for obtaining professional certifications such as CFA or CPA, and engaging in strategic projects that enhance operational efficiency in investment management.

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What is the work environment like for an Investment Operations Analyst at Morningstar?

At Morningstar, the work environment for an Investment Operations Analyst is dynamic and collaborative. The hybrid work model allows for a balance of in-office collaboration and remote work, fostering a culture of teamwork while also promoting flexibility tailored to individual needs.

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Common Interview Questions for Investment Operations Analyst
Can you explain the process you follow for trade execution in your previous roles?

When discussing trade execution, detail the steps you take from receiving investment instructions to communicating with relevant service providers. Highlight your attention to detail and adherence to compliance guidelines to underscore your suitability for the Investment Operations Analyst role.

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How do you ensure compliance within portfolio operations?

Explain your methodology for maintaining compliance, such as implementing pre and post-trade analysis, regular reconciliations, and reporting any breaches you might encounter. This demonstrates your thorough understanding of the key responsibilities for an Investment Operations Analyst at Morningstar.

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What experience do you have with third-party vendor management?

Discuss your previous interactions with vendors, emphasizing how you've monitored service-level agreements and resolved operational concerns. This showcases your capability in ensuring that Morningstar’s investment operations run smoothly.

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Describe a time when you improved an operational process?

Share a specific example of process improvement that highlights your analytical skills, such as adopting new technologies or collaborative efforts that enhanced efficiency. This aligns well with the proactive approach expected of an Investment Operations Analyst at Morningstar.

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What investment platforms are you most familiar with?

Mention the investment platforms you have worked with, such as Bloomberg or Aladdin. Discuss your proficiency with these tools and how they assist in your trading or compliance efforts as an Investment Operations Analyst.

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How do you handle tight deadlines and pressure in your work?

Provide examples of how you've managed high-pressure situations and met tight deadlines in your prior roles. Showcase your organization, prioritization skills, and ability to remain calm under pressure, which are crucial for the Investment Operations Analyst role.

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How do you ensure data integrity and accuracy in your reports?

Discuss the methods you employ to ensure data integrity, such as regular audits and reconciliations. Emphasize how these practices support accurate reporting and compliance—key tasks for an Investment Operations Analyst at Morningstar.

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What is your understanding of NAV calculations?

Illustrate your knowledge of NAV calculations, including the significance of accurate valuation in fund management. This is an essential aspect of the Investment Operations Analyst role, so your response should reflect a solid grasp of such financial principles.

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Can you describe your experience with client onboarding processes?

Share your experience in managing the onboarding of new clients, emphasizing how you have coordinated with various stakeholders to ensure a smooth transition—key to enhancing client experience in your role as an Investment Operations Analyst at Morningstar.

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What strategies do you use when monitoring compliance and risk within investment operations?

Discuss your risk management strategies, including your experience with compliance monitoring techniques. Highlight proactive measures you've taken in previous roles to ensure adherence to regulatory guidelines aligned with the responsibilities of an Investment Operations Analyst.

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Full-time, hybrid
DATE POSTED
April 7, 2025

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