Regional Director Of Operations

                                                            Regional Director 

                                                        Mortenson Family Dental 

Job Type: Full Time 

Locations: Greater Cincinnati Area

This key operational role leads a group of dental practices focused on the consistent delivery of quality dental care, exceptional patient experiences and high-performing team members. Serves as a
champion for the organization’s mission and values, and to the commitment of excellence to MDP brand standards. Implements organizational and regional strategies in order to achieve established goals and objectives. Executes and maintains operational best practices in the region. Inspires, manages, and develops Practice Managers to meet the organization’s expectations for both patient care and financial outcomes. In alignment with Practice Excellence team, initiates and creates systems for efficient and effective work processes. Serves as a liaison between regional operations and support services. Acts as a cultural ambassador for the brand and the organization in the communities we serve. Some travel required - varies by region. 

• Benefits available after 60 days of employment
• Medical, dental, and vision insurance with company contribution
• Life Insurance
• Flexible spending (health and dependent care) account
• Generous time off policy
• Employee Stock Ownership Plan
• 401K
• Daily Pay
• Professional development assistance
• Employee assistance program

Responsibilities:  

• Ensures that regional teams can deliver exceptional patient care, striving for practice
  excellence, as identified by the MVP Patient Experience.
• Promotes and champions the local brand. Participates in local public relations,
  community events and charitable participation initiatives. Maintains brand standards
  throughout the region at all offices and in all internal and external communications.
• Develops and leads assigned practices to achieve strategic and financial goals.
  Monitors and analyzes performance and takes appropriate corrective action. Willingly
  assists the region and other practices in achieving shared goals.
• Participates in the development of national best practices. Drives execution of best
  practices and MDP operational strategies at regional level to ensure successful
  implementation.
• Conducts quarterly OPStop Reviews and consults with practices on findings.
  Ensures action plans are developed and implemented.
• Inspire, develops and trains Team Leaders. Optimizes individual and regional
  performance to meet succession planning needs. Recruits, selects and leads
  individuals to create highly-engaged, high-performing teams. Delegates to and
  empowers individuals to make decisions and carry out actions promoting
  accountability.
• Ensures regional infrastructure - systems and practices - are consistent with MDP
  guidelines. Operates using MDP Mission and Values as guiding principles. Holds
  local leaders accountable for consistent application of MDP standards and
  philosophies. Maintains continual compliance with MDP policies, work procedures
  and instructions and all applicable Federal, State and Local regulations.

Requirements: 

• Bachelor Degree or equivalent work experience
• 1-3 years managerial/leadership experience
• Ability to use computer software and systems.

Desired: 

• Master Degree
• 3-5 years managerial/leadership experience in multi-unit or multi-
  practice businesses; facilitation, presentation, and communication 
  skills. Dental and/or healthcare experience a plus. 
• Google Suite, MS Office or comparable platform - Familiarity with
  Open Dental, Solution Reach, EDS, Digital Imaging software, CRMs,
  HRIS, LMS