Order Management Specialist, Audit - Spanish

About the Role:

As an Order Management Specialist, Audit, you will have the opportunity to play an active part in System Audit which will lead to processing of commission, implementing scalable improvements, and overseeing the quote to cash process. We are looking for candidates who have in-depth knowledge of accounts and audit/system processes. As a bilingual Order Management Specialist, you will be responsible for providing support in both Spanish and English.

What You'll Do: 

• Help Sales and Fulfilment teams through quote to cash process
• Use Salesforce and Zuora to solve billing and payment issues
• Analyze billing accounts
• Evaluate our existing tools and work with engineering to develop tools to enable this function to scale
• Reconcile Revenue Numbers for commission and customer invoicing

What We're Looking For:

• Bilingual: Fluent in speaking Spanish and English (US)
• Skilled in written communication (both Spanish and English)
• Qualification: Business Graduate background preferred
• Proficient with deadlines & time sensitive work
• Fresh Graduates are preferred with having few internships with coachable abilities
• Strong analytical skills with numbers
• Understanding of recurring contracts
• Native or bilingual spoken and written English skills
• Natural ability to empathize with user
• Able to work long hours with SLA especially month ends and quarter closes