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QA Automation Manager

Who Are We❓

Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store. 

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are. 

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button. 

The Job in a Nutshell💡

We are seeking a hands-on QA leader to build, own, and execute a robust quality strategy that ensures a seamless user experience for end users. The ideal candidate will play a pivotal role in setting the direction for QA processes and fostering a culture of excellence.

If you're eager to take on this rewarding opportunity, we’d love to hear from you. Apply today!

What You Will Do💡

  1. Define and Enhance QA Scope:
    • Collaborate closely with stakeholders to identify the scope of QA across all phases of the Software Development Life Cycle (SDLC).
    • Empower the team to actively participate in defining and refining the QA scope.
  2. Establish Comprehensive Test Plans:
    • Develop processes to ensure test plans provide comprehensive coverage at every phase of development.
    • Implement review mechanisms to continuously improve QA processes.
  3. Build a High-Performing QA Team:
    • Recruit and nurture a team of QA engineers who are passionate about delivering the best user experience.
    • Encourage team members to question every aspect of the SDLC, identify weaknesses, make gaps visible to stakeholders, and track resolutions in a timely manner.
  4. Leverage Automation:
    • Promote automation to optimize resource utilization, reduce testing cycles, and accelerate release timelines.
  5. Adopt Cutting-Edge Technologies:
    • Stay updated with emerging tools and technologies to ensure the team employs the best solutions for identifying faults and scenarios in the product.
  6. Define and Monitor Metrics:
    • Identify and track the right metrics to measure the impact of QA efforts across various phases of the SDLC.
  7. Develop Domain Expertise:
    • Build deep domain knowledge within the team and encourage continuous learning to strengthen expertise.
  8. Foster a Performance-Driven Culture:
    • Cultivate a culture where individuals take ownership and accountability for their work.
    • Measure performance based on business impact rather than hours spent or bugs closed.
  9. Comprehensive Testing Ownership:
    • Engage deeply in all aspects of testing, including service testing, integration testing, end-to-end testing, contract testing, smoke testing, security testing, performance testing, chaos engineering and testing in production.
    • Drive the automation of service behavior monitoring in production environments to consistently deliver the best possible experience for end users.

What Are We Looking For❓

What You’ll Bring

  • Technical Expertise: Proven hands-on experience in QA automation, API testing frameworks, and mobile testing tools.
  • Security Focus: Knowledge of security testing practices, including vulnerability detection, compliance testing, and validation of attack vectors.
  • Tool Proficiency: Familiarity with tools like SonarQube, AI testing tools, and dynamic code analysis.
  • Problem-Solving Skills: Strong analytical mindset with a detail-oriented approach to problem-solving.
  • Communication: Effective verbal and written communication skills to convey technical details clearly.

Good to Have

  • Experience with AI-driven testing tools.
  • Previous managerial or team leadership experience.
  • Background in scaling QA processes in high-growth environments.

What We Offer You❗

  • Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility. Whether you prefer remote, in-office, or hybrid work arrangements, we accommodate your needs.
  • Competitive Compensation: Our compensation packages are competitive and include potential share options for certain roles. 
  • Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.
  • Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.
What You Should Know About QA Automation Manager, Mrsool

At Mrsool, we are on the lookout for a talented QA Automation Manager who is ready to step into an exhilarating role where innovation meets quality assurance. As a premier on-demand delivery platform in the MENA region, we pride ourselves on creating an unforgettable experience for our users. In this position, you'll be at the forefront of building and implementing a robust quality strategy that ensures our products meet the highest standards. You'll collaborate with stakeholders to define the QA scope throughout the Software Development Life Cycle, create comprehensive test plans, and lead a passionate team of QA engineers towards excellence. Your expertise in automation will be crucial in optimizing our testing processes, reducing release cycles, and embracing cutting-edge technologies. You will also define and monitor key performance metrics to evaluate the effectiveness of our QA efforts. We're interested in your proven experience in QA automation, API testing frameworks, and your ability to cultivate a strong team culture focused on ownership and accountability. If you're passionate about leveraging technology for quality assurance and want to join a vibrant and inclusive environment, then this role of QA Automation Manager at Mrsool might just be your next exciting chapter. Come and help us ensure that our unique delivery service continues to exceed user expectations, all while enjoying the growth and autonomy that comes with your role. We can't wait to hear from you!

Frequently Asked Questions (FAQs) for QA Automation Manager Role at Mrsool
What are the responsibilities of a QA Automation Manager at Mrsool?

As the QA Automation Manager at Mrsool, your responsibilities will include defining the QA scope across the Software Development Life Cycle, creating comprehensive test plans for various phases of development, and leading a high-performing QA team. You'll also promote automation and stay updated with emerging technologies to ensure effectiveness in identifying product issues.

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What qualifications do you need to become a QA Automation Manager at Mrsool?

To excel in the role of QA Automation Manager at Mrsool, you'll need proven experience in QA automation, familiarity with API testing frameworks, and knowledge of security testing practices. Strong analytical skills, effective communication abilities, and a detail-oriented mindset are essential for this position.

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How does Mrsool foster a positive work culture for QA Automation Managers?

Mrsool promotes a diverse and inclusive work environment that values innovation and flexibility. QA Automation Managers benefit from autonomous roles supported by mentorship, professional development opportunities, and a performance-driven culture that emphasizes business impact over traditional metrics.

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What tools and technologies should a QA Automation Manager at Mrsool be familiar with?

A QA Automation Manager at Mrsool should be proficient with testing tools such as SonarQube and AI-driven testing tools, along with experience in mobile testing tools and dynamic code analysis. Continuous learning of the latest technologies will be encouraged to optimize QA processes effectively.

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What does the career development look like for a QA Automation Manager at Mrsool?

At Mrsool, we are committed to your personal growth and development as a QA Automation Manager. We offer regular training opportunities, an annual learning stipend, and a supportive environment to help you advance in your career while meeting ambitious goals.

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Common Interview Questions for QA Automation Manager
Can you describe your experience with QA automation tools?

Be prepared to discuss specific automation tools you've used, such as Selenium or Appium. Explain how you implemented these tools in prior projects to enhance testing efficiency and reduce manual errors.

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How do you ensure comprehensive testing throughout the SDLC?

Talk about your approach to developing comprehensive test plans that span all phases of the SDLC. Highlight collaboration with stakeholders and how you encourage team input in refining the QA scope.

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What strategies do you use to build a successful QA team?

Share how you recruit and nurture QA talent. Discuss your emphasis on creating an environment that fosters accountability, questioning assumptions, and continuous learning within the team.

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How do you prioritize tasks and manage deadlines under tight schedules?

Provide examples of how you use project management techniques to prioritize tasks effectively. Discuss communication with your team and stakeholders to ensure alignment and timely delivery.

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Can you explain your experience with security testing?

Detail your knowledge of security testing practices, such as vulnerability detection and compliance testing. Share experiences where you implemented security measures in the testing process.

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What metrics do you track to measure QA effectiveness?

Explain the key performance indicators you focus on, such as defect density, test coverage, and time to resolution. Discuss how you use these metrics to inform your QA strategy and drive improvements.

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How do you stay updated with emerging tools and technologies in QA?

Share how you engage with the QA community, attend conferences, and utilize online resources to stay informed about the latest trends and tools that can enhance quality assurance processes.

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Describe a challenging QA project you handled and how you overcame obstacles.

Discuss a specific project, outlining the challenges faced and the innovative solutions you implemented. Emphasize teamwork and how you motivated your team to navigate complexities.

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What is your approach to automation in testing?

Talk about the balance between manual and automated testing. Discuss your criteria for deciding which tests to automate and how you measure the success of automation efforts.

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Why do you want to work at Mrsool as a QA Automation Manager?

Express your enthusiasm for Mrsool's innovative approach to delivery services. Share your passion for quality and how you believe your skills align with the company’s goals and mission.

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Mrsool is the first and largest on-demand delivery network in Saudi Arabia. It has created the newest technology for delivering goods quickly and efficiently, facilitating the delivery of anything, from anywhere, in just minutes. The app crowdsour...

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Full-time, hybrid
DATE POSTED
January 2, 2025

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