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Senior Associate, Client Operations, Fund Administration

Company Description

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. 

#LI-Hybrid

Job Description

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to our real estate client. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• 3-months contract position
• Preparation of Net Asset Value calculation and associated reporting.
• Preparation of investor capital call and distribution calculations and notices.
• Provide assistance on annual financial audit and other statutory reporting.
• Provide assistance to tax agent on tax reporting.
• Provide assistance on investors' bespoke reporting.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations for Partner's Capital Statement reporting.
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

Qualifications

• Hold a university degree in Finance/ Accounting, qualified accountant or other relevant qualification preferred.
• Have a minimum of 2-4 years progressive accounting/ audit/ fund administration experience in real estate fund or industry.
• In-depth understanding of fund industry. 
• Strong computer skills with strength in Microsoft Office products and willing to embrace new technologies for efficient solution. Proficiency with Microsoft Excel is particularly asset.
• Strong knowledge in IFRS, US GAAP and Singapore GAAP, and knowledge in Luxembourg GAAP would be an advantage
• Knowledge of Yardi accounting software would be an advantage.

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.

What You Should Know About Senior Associate, Client Operations, Fund Administration, MUFG Investor Services

As a Senior Associate in Client Operations at MUFG Investor Services, you'll play a vital role in delivering comprehensive fund administration services to our esteemed real estate clients located in Kuala Lumpur. This exciting position comes with a range of responsibilities, including the preparation of Net Asset Value calculations and managing investor capital call processes. You'll apply your expertise in accounting principles to ensure accurate financial reporting while providing assistance during annual audits and tax reporting. Working collaboratively with a dynamic team, you'll be encouraged to enhance operational efficiency and suggest improvements as you hike the trail of professional growth within a diverse and inclusive work environment. At MUFG, we value your contributions and are committed to your continuous development, offering a unique hybrid working model that allows you to thrive both in and out of the office. If you're ready to make a meaningful impact and take your career to new heights, join us at MUFG Investor Services and discover the possibilities awaiting you!

Frequently Asked Questions (FAQs) for Senior Associate, Client Operations, Fund Administration Role at MUFG Investor Services
What are the key responsibilities of a Senior Associate in Client Operations at MUFG Investor Services?

As a Senior Associate in Client Operations at MUFG Investor Services, you will be responsible for a variety of essential tasks such as preparing Net Asset Value calculations, handling investor capital calls, and assisting with financial audits. You will also be expected to maintain high client satisfaction by resolving queries promptly and participate in the onboarding process for new funds.

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What qualifications are required for the Senior Associate position at MUFG Investor Services?

To qualify for the Senior Associate position at MUFG Investor Services, candidates should hold a university degree in Finance or Accounting, along with 2-4 years of relevant experience in accounting, audit, or fund administration, particularly within the real estate sector. Being a qualified accountant is preferred, and knowledge of IFRS, US GAAP, and proficiency in Microsoft Excel are advantageous.

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How does MUFG Investor Services support career growth for Senior Associates in Client Operations?

MUFG Investor Services fosters career growth by creating a collaborative team environment and providing continuous learning opportunities. As a Senior Associate in Client Operations, you will have access to various development programs and the chance to engage in company initiatives, which can contribute to your professional advancement.

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What is the work culture like for Senior Associates at MUFG Investor Services?

MUFG Investor Services emphasizes a friendly and inclusive work culture. As a Senior Associate in Client Operations, you will experience a supportive atmosphere that promotes work-life integration and encourages team collaboration while also valuing individual contributions.

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What benefits can Senior Associates expect at MUFG Investor Services?

Senior Associates at MUFG Investor Services enjoy an attractive compensation package that includes group medical insurance, a pension scheme, reimbursement for professional subscriptions, paid holidays, and gym membership assistance. Additionally, the hybrid working model offers flexibility to ensure a healthy work-life balance.

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Common Interview Questions for Senior Associate, Client Operations, Fund Administration
Can you explain your experience with fund administration in real estate?

Certainly! In your response, share specific examples from your past roles where you handled tasks like preparing Net Asset Value calculations or working on investor capital calls. Highlight any insights you gained from challenges you faced and how you ensured compliance with accounting principles.

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How do you ensure accuracy in financial reporting?

Discuss the methods you use for double-checking calculations, employing software tools like Microsoft Excel, and adhering to accounting standards. Share an example of a time you identified and corrected an error, emphasizing the importance of attention to detail.

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What strategies do you employ to resolve client queries effectively?

Talk about your approach to understanding clients' needs, your communication style, and how you prioritize responsiveness. Provide an example of a challenging client query you successfully resolved and the positive feedback you received.

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How do you keep up with changes in accounting standards?

Explain how you proactively engage in continuous learning through reading industry publications, attending seminars, or taking courses. Mention any specific standards you've recently studied and how it impacted your work.

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Can you give an example of process improvement you initiated in your previous role?

Share a specific situation where you identified a bottleneck in your work processes and describe the steps you took to improve efficiency. Discuss the outcome and any measurable benefits that resulted from the changes.

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What software tools are you proficient in and how do they aid your work?

List relevant tools such as Yardi, Microsoft Excel, and any others you've used in fund administration. Explain how your proficiency helps streamline processes and enhances accuracy in reporting or client communications.

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Describe your experience with financial audits.

Discuss your role during past audits, including any specific tasks like preparing documentation or liaising with external auditors. Give an example of how you ensured thorough preparation and compliance with standards.

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How do you manage your time when juggling multiple tasks?

Provide insight into your time management techniques, such as prioritizing tasks, setting deadlines, and using organizational tools. Share a situation where you effectively balanced competing priorities without compromising quality.

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What do you believe are the most important qualities for a Senior Associate in Client Operations?

Discuss qualities like strong analytical skills, excellent communication abilities, and a client-centered approach. Provide examples of how you've demonstrated these qualities in your previous work experiences.

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What makes you a great fit for MUFG Investor Services?

Reflect on your alignment with the company's values, culture, and mission. Emphasize your relevant skills and experiences that would contribute positively to the team and how you're excited about the opportunity to grow with MUFG Investor Services.

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EMPLOYMENT TYPE
Contract, hybrid
DATE POSTED
January 12, 2025

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