Senior Technical Business Analyst

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. 

#LI-Hybrid

We are seeking a detail-oriented and Technical Business Analyst to join our IT team while overseeing the successful delivery of a software solution being developed by an external vendor. The vendor will be using its own methodology and resources, while the solution must integrate with our internal architecture and data infrastructure. In this role, you will bridge the gap between our IT department, business operations, and external vendor translating business needs into technical requirements and ensuring the successful implementation of IT solutions. 

This role requires coordination across multiple internal technology teams and projects, some of which follow Agile (Scrum) methodologies, while others operate in a more traditional, phased (Waterfall-like) manner.

Working closely with a business-side product management team driving scope and requirements, the Technical Business Analyst will act as the key technology interface for the vendor - ensuring alignment with internal technical standards, infrastructure processes, test environments, and production deployment paths. The successful candidate will need to be highly collaborative, detail-oriented, and comfortable navigating complex stakeholder landscapes and hybrid delivery models.

You Will:

• Coordinate and oversee the technical delivery from the external vendor, ensuring alignment with internal architecture, data flows, and security standards.
• Act as the vendor’s primary point of contact for internal technology processes and environments.
• Develop and maintain detailed functional specifications, process flows, and use cases
• Facilitate integration efforts across multiple internal tech teams and delivery streams.
• Support the business product management team by translating requirements into actionable technical steps for the vendor.
• Ensure compliance with internal testing, change, and release processes, guiding the vendor through them as needed.
• Identify and address data requirements that are not fulfilled by existing data sources and solutions within MUFG but are required by the vendor's solution. Seek out solutions and manage internal delivery dependencies to fulfil these requirements.
• Work closely with the PMO individual responsible for tracking and reporting on status, risks, and issues, ensuring effective project and delivery governance.
• Focus on identifying and mitigating technical risks and issues throughout the project lifecycle.
• Manage stakeholder expectations and communication, ensuring transparency and alignment throughout the project lifecycle.
• Drive continuous improvement in delivery practices and processes, leveraging lessons learned and best practices.

#LI-Hybrid

You Have:

• A Bachelor's degree in Computer Science, Information Systems, or a related field
• Proven experience as a Technical Business Analyst or in a similar Project delivery role, preferably with external vendor integration.
• Experience in IT project implementation and system integration
• Solid understanding of both Agile (Scrum) and Waterfall methodologies.
• Excellent collaboration and communication skills, with the ability to navigate complex stakeholder landscapes.
• Understanding of business processes and IT infrastructure
• Knowledge of IT systems, AWS platform and software development processes
• Familiarity with internal technical standards, infrastructure processes, test environments, and production deployment paths.
• Proficiency in data analysis and visualization tools

What’s in it for you to join MUFG Investor Services?   

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.  Oh, and we really walk the talk when it comes to HYBRID WORKING.     

So, why settle for the ordinary?  Apply now for a Brilliantly Different career.   

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. 

MUFG is an equal opportunity employer.