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Sales Compensation Manager

ABOUT THE TEAM

 The Sales Compensation team is one of the main pillars of our Finance Department.  Our vision in Finance is to become a center of excellence for our organization.  We are committed to being true partners to all areas of the organization.  Our goal is to enable the entire Mural team to do their best work so we continue to drive value for our customers.

YOUR MISSION

 As a Sales Compensation Manager, you will be a core member of the Finance team, owning the creation and execution of our GTM compensation plans.  This involves working closely with GTM leaders to ensure the plans are driving the right behaviors, are equitable, and are meeting the financial objectives of the organization.  As part of this you will be expected to own the data, processes, and controls that drive the accuracy of our global sales commissions.  You should be comfortable navigating ICM tools, analyzing large amounts of data to develop reports and insights for business partners, senior leaders, and external auditors. We are looking for a self-starter who can challenge the status quo and bring new ideas on how we can build better compensation plans, processes and data quality. You will partner closely with stakeholders across the business to address challenges and implement improvements that result in a more efficient and effective commissions process.

WHAT YOU'LL DO

  •  Effectively create, manage, and administer compensation plans for Mural’s GTM teams.  

  • Guide incentive plan design by providing insights into industry best practices to motivate Sales representatives, modeling plan cost and forecast, securing alignment with cross functional leaders to ensure plans are implemented to specification. 

  • You will be responsible for validating data used in earnings calculations and will work closely with various cross-functional teams to ensure the accuracy and timeliness of all commission payments and associated reporting.

  • Manage compensation plan administration and efficient delivery of compensation plan letters.

  • Lead the administration of all incentive plan refreshes within our compensation administration platform (Spiff).

  • Ensure alignment of GTM targets and organization targets.

  • Proactively identify areas for process improvement and implement changes to enhance the efficiency, effectiveness and transparency of the sales compensation program.

  • Collaborate with cross-functional teams to streamline processes and drive continuous improvement initiatives.

  • Work closely with our Accounting Team and FP&A to improve accuracy of actuals versus forecast.

WHAT YOU'LL BRING

  • 4+ years of related experience focused on compensation, operations, or financial analysis; with at least 1 year of rigorous managing the end-to-end sales compensation process

  • Strong experience with sales, commission and incentive plan development is required

  • Background in SaaS or a recurring customer subscription model company is preferred

  • Experience with Spiff, our Incentive Compensation Management Tool, is preferred

  • Demonstrated project management capabilities and experience with the administration of high performance sales team compensation plans

  • Detail-oriented and able to maintain a high level of ownership and accuracy

  • Strong interpersonal & communication skills and an ability to partner effectively across the organization from the individual contributor to executive leadership level

  • Self-motivated with a strong sense of personal accountability 

For roles based in New York City, California, Colorado, and Washington, the base salary for this role ranges from $107,000 - $120,000 + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation.

Equal Opportunity 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Average salary estimate

$113500 / YEARLY (est.)
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$107000K
$120000K

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What You Should Know About Sales Compensation Manager, Mural

Join Mural as a Sales Compensation Manager, where you'll play a key role in our Finance team that aims to be a center of excellence in the organization. In this vibrant position, your mission will be to create and execute our Go-To-Market (GTM) compensation plans, working hand-in-hand with GTM leaders to ensure these plans drive the right behaviors, maintain equity, and meet the organization’s financial goals. As a Sales Compensation Manager, you will take ownership of the data, processes, and controls that ensure our global sales commissions are accurate and timely. We’re looking for someone who is not afraid to challenge the status quo; if you have fresh ideas on how to enhance our compensation plans and data quality, we want to hear from you! You'll collaborate closely with various stakeholders across multiple departments to identify challenges and implement improvements that will streamline our commissions process. In addition, your analytical skills will shine as you navigate ICM tools and generate insightful reports for business partners and senior leaders alike. If you're a self-starter who thrives in a dynamic environment and is ready to make an impact in the world of sales compensation, we’d love to have you on our team at Mural!

Frequently Asked Questions (FAQs) for Sales Compensation Manager Role at Mural
What are the responsibilities of a Sales Compensation Manager at Mural?

As a Sales Compensation Manager at Mural, you will be responsible for creating, managing, and administering compensation plans for our Go-To-Market teams. This includes collaborating with GTM leaders to align compensation structures with organizational objectives while ensuring the plans are fair and motivate sales representatives. You will also oversee the accuracy of earnings calculations and manage all compensation plan administration.

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What qualifications and experience are required for the Sales Compensation Manager role at Mural?

Candidates should possess at least 4 years of relevant experience in compensation, operations, or financial analysis, with a minimum of 1 year managing the entire sales compensation process. Experience in sales, commission, and incentive plan development is essential, along with background knowledge in SaaS or subscription models. Familiarity with Spiff, our Incentive Compensation Management Tool, is preferred.

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How does the Sales Compensation Manager at Mural drive process improvements?

The Sales Compensation Manager at Mural is expected to proactively identify areas for process improvement across compensation programs. By implementing changes based on insights and best practices, you will enhance the efficiency and transparency of the sales compensation process, while collaborating with various cross-functional teams to carry out continuous improvement initiatives.

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What tools and skills are necessary for the Sales Compensation Manager position at Mural?

Familiarity with ICM tools such as Spiff is critical for the Sales Compensation Manager role at Mural. Additionally, strong analytical and project management skills are essential to develop insightful reports and manage compensation plans effectively. Excellent interpersonal communication skills will aid in partnering with various teams and driving initiatives.

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What is the salary range for a Sales Compensation Manager at Mural?

For roles based in New York City, California, Colorado, and Washington, the base salary for the Sales Compensation Manager position at Mural ranges from $107,000 to $120,000, accompanied by a comprehensive benefits package. The final compensation is determined based on factors such as location, level, skills, and prior experience.

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Common Interview Questions for Sales Compensation Manager
How do you ensure the accuracy of sales commission calculations?

A strong response to this question would showcase your attention to detail and understanding of data validation processes. Discuss your approach to managing data cleanliness and accuracy, how you collaborate with cross-functional teams, and the tools you use to ensure that commission payments are executed correctly and on time.

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Can you describe your experience with incentive plan design?

Here, you should provide specific examples of incentive plans you have designed or managed. Explain the objectives behind the plans, how you motivated sales teams, and the results achieved through the implementation of those plans. Highlight any best practices you followed in developing the plans.

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What challenges have you faced in sales compensation management, and how did you overcome them?

Talk about a specific challenge you encountered, such as issues with aligning compensation strategies with business goals or discrepancies in commission payments. Explain the steps you took to analyze the situation, implement solutions, and how you measured the impact of those solutions.

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How do you stay updated with industry best practices in sales compensation?

Candidates should emphasize the importance of continual learning. Discuss attending workshops, joining professional organizations, reading industry publications, and how you leverage resources available, such as webinars or networking with other professionals in the field.

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Describe your experience with data analysis in compensation processes.

Provide an overview of the analytical tools and methodologies you have used for data analysis concerning compensation plans. Share actual examples of how your analysis has informed decision-making and strategy development within your organization.

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How do you align sales compensation plans with the company's overall business objectives?

Explain your approach to ensuring that compensation plans are tied to broader business goals. Discuss how you collaborate with leadership and cross-functional teams to define objectives, and how you modify plans based on feedback and performance outcomes.

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What strategies do you utilize to ensure timely delivery of compensation plan letters?

Here, you should highlight your project management skills and attention to timelines. Discuss your process for scheduling, tracking updates, and working closely with other departments to ensure that every step, from drafting to approval, is seamless and efficient.

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How would you handle conflicts arising from discrepancies in commission payments?

Describe your conflict resolution skills by discussing how you would approach a situation where a sales rep raises concerns over their commission payments. Emphasize listening skills, investigating the problem thoroughly, delivering clear communications, and finding a resolution that aligns with company policy and maintains team morale.

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What role does communication play in your management of sales compensation?

Communication is critical in sales compensation. Discuss how you ensure transparency in compensation plans, keep all stakeholders informed of any changes, and how you encourage feedback from sales teams to continuously improve processes and build trust.

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Why do you believe a strong sales compensation plan is critical to sales success?

Focus on the strategic impact of a well-designed compensation plan. Discuss how it drives performance, motivates sales teams, aligns with company goals, and impacts overall revenue generation. Support your argument with any relevant statistics or anecdotes that showcase the benefits of strong compensation planning.

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Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration. Mural created the Collaborative Intelligence System™ to power cultures of effective collaboration where everyone is c...

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Full-time, remote
DATE POSTED
December 13, 2024

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