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Consumer Loan Sales Specialist

At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.  

In the Role

  • Deliver results related to individual and branch sales goals as well as customer expectations 

  • Develop new relationships – and maintain existing relationships - working with customers throughout the loan process and loan life cycle 

  • Present financial solutions, based on customer needs, that meet their goals 

  • Present customers with optional insurance products 

  • Educate customers on the terms and conditions of their loan to ensure a clear understanding 

  • Partner with local businesses to seek out and develop new customers 

  • Learn how to utilize credit underwriting techniques and sales tools 

  • Manage the life cycle of the loan, including collections activities, complying with all laws and regulations 

Requirements:  

  • HS Diploma/GED   

Preferred:

  • Sales, Collections or Customer Service experience 

Location: On site 

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

  • Up to 4% matching 401(k) 

  • Employee Stock Purchase Plan (10% share discount) 

  • Tuition reimbursement 

  • Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)

  • Paid sick leave as determined by state or local ordinance, prorated based on start date

  • Paid holidays (7 days per year, based on start date)

  • Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. 

At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

What You Should Know About Consumer Loan Sales Specialist, myhrhome

Are you looking to make a real difference in people's lives while advancing your career? Join OneMain as a Consumer Loan Sales Specialist in Bismarck, ND! In this role, you'll empower customers by understanding their financial needs and providing them with fast and friendly access to affordable financing options for life's essentials. As a Consumer Loan Sales Specialist, your key responsibilities will include meeting individual and branch sales goals, building and nurturing customer relationships throughout the loan process, and presenting tailored financial solutions that truly resonate with their goals. You'll also educate customers on their loan terms and options, ensuring they have a clear understanding of their financial commitments. In addition to sales, you will collaborate with local businesses to expand our reach and foster community connections. OneMain is committed to your growth, offering robust training programs that can help you advance to leadership roles like Branch Manager or District Manager. With a competitive salary, incentives, and benefits including health insurance, a 401(k) plan with matching, and tuition reimbursement, OneMain provides a fantastic environment for you to flourish while making a positive impact on the community. Together, let’s work towards a brighter financial future for our customers and ourselves!

Frequently Asked Questions (FAQs) for Consumer Loan Sales Specialist Role at myhrhome
What are the primary responsibilities of a Consumer Loan Sales Specialist at OneMain?

As a Consumer Loan Sales Specialist at OneMain, you will focus on meeting individual sales goals, nurturing customer relationships, and presenting customized financial solutions based on customer needs. You’ll also educate customers about their loan terms and conditions, helping them understand their financial options, while managing the entire loan life cycle including collections. Building partnerships with local businesses will be essential in developing new client relationships.

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What qualifications should candidates have for the Consumer Loan Sales Specialist position at OneMain?

For the Consumer Loan Sales Specialist role at OneMain, a high school diploma or GED is preferred, along with experience in sales, collections, or customer service. A passion for helping customers navigate their financial options and a readiness to embrace learning about credit underwriting techniques are vital for success in this position.

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What benefits does OneMain offer to its Consumer Loan Sales Specialists?

OneMain offers an attractive benefits package for its Consumer Loan Sales Specialists, including health, dental, and vision insurance, a 401(k) plan with up to 4% matching, an employee stock purchase plan, and tuition reimbursement. Additionally, team members enjoy paid time off, sick leave, paid holidays, and paid volunteer time, supporting both personal well-being and community engagement.

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How can a Consumer Loan Sales Specialist at OneMain advance their career?

At OneMain, Consumer Loan Sales Specialists have the opportunity to advance their careers through various training programs and leadership development initiatives. By excelling in their roles and demonstrating their skills, they can move into higher positions such as Branch Manager or District Manager, paving the way for continued professional growth and career advancement.

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What makes OneMain a leader in the consumer lending industry?

OneMain has positioned itself as a leader in the consumer lending industry by providing responsible access to credit for nonprime customers. With over a century of experience, the company is dedicated to improving the financial well-being of hardworking Americans. Their personalized approach, along with a suite of loan products designed to help customers meet critical financial needs, has established OneMain as a trusted resource in communities across the United States.

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Common Interview Questions for Consumer Loan Sales Specialist
What motivates you to work as a Consumer Loan Sales Specialist?

When answering this question, focus on your passion for helping others and making a difference in their financial journey. Highlight how your motivation stems from understanding client needs and providing tailored solutions that empower them to achieve their goals.

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How do you build relationships with customers?

Discuss your approach to building relationships, such as active listening and understanding customer needs. Emphasize the importance of empathy and follow-through in your interactions, ensuring that clients feel valued and understood throughout the loan process.

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Can you explain the loan process to a potential customer?

Provide a clear outline of the loan process, starting from the application to approval and disbursement. Emphasize the importance of transparency regarding terms and conditions, and how you would guide the customer through each step, answering questions they may have.

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What strategies would you use to meet your sales goals?

Share specific strategies that you've used in past roles, such as relationship-building with customers, leveraging community resources, and utilizing cross-selling opportunities. Tailor your approach by discussing how effective communication and teamwork play a crucial role in exceeding sales goals.

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How do you handle difficult or unhappy customers?

Explain your approach to de-escalating challenging situations by remaining calm, listening actively, and empathizing with their concerns. Showcase your problem-solving skills, stressing the importance of finding collaborative solutions that address the customer’s needs.

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What do you believe is the most important trait for a Consumer Loan Sales Specialist?

Discuss traits such as empathy, strong communication skills, and adaptability. Highlight how these traits enable you to connect with customers effectively, understand their unique needs, and respond flexibly to varying situations and challenges.

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How do you stay organized with multiple customer accounts?

Share your methods for staying organized, such as using customer relationship management (CRM) tools, maintaining detailed notes, and setting reminders. Emphasize the importance of prioritizing tasks to ensure timely follow-ups and maintaining excellent customer service.

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What experience do you have in sales or customer service?

Provide a brief overview of your relevant experience, focusing on successful sales strategies you've implemented or how you've positively impacted customer satisfaction. Tailor your answer to showcase examples that align with the role of a Consumer Loan Sales Specialist.

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How familiar are you with financial products and services?

Discuss your knowledge of various financial products, such as personal loans, credit cards, and insurance options. Emphasize any specific training or certifications you have that would enhance your role as a Consumer Loan Sales Specialist.

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What steps do you take to ensure compliance with regulations?

Illustrate your understanding of the regulatory environment in which financial institutions operate. Share how you would stay informed about regulations and the importance of adhering to them in maintaining trust and responsible lending practices.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 19, 2025

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