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Director of Clinical Service (LPN) - Northstar Square

Northstar Square, a community of Navion Senior Living, a rapidly growing owner and operator of assisted living and memory care communities across the Southeast, is seeking a Licensed Practical Nurse (LPN) to serve as its Director of Clinical Services, a leading provider of Assisted Living & Memory Care services. At Navion Senior Solutions, our Director of Clinical Services is responsible for overseeing the delivery of resident care in a high-quality, cutting-edge Assisted Living and Memory Care Community.

Northstar Square has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll!

Responsibilities

  • Demonstrate positive customer service relations and community’s quality care and service standards.
  • Incorporates wellness philosophy, standards and objective into the evaluation process for staff in the Wellness Department.
  • Provides direct resident care/services and medication management when indicated.
  • Completes and maintains individualized accurate health assessments and updated service plans for each resident.
  • Provides direction as to format and approach to resident care/service management.
  • Ensures community compliance with medication management procedures in accordance with state and company guidelines.
  • Serves on Quality Improvement Committees that include Resident Care management, Infection Control and Safety.
  • Serves as the Infection Control Coordinator following all OSHA safety guidelines.
  • Graduate of an accredited School of Nursing.
  • Have a current state license as an LPN or RN.
  • A minimum of two (2) years' experience in a management position in Long Term Care, Assisted Living, or Skilled Nursing with an underlying knowledge in the overall disease processes of the elderly, as well as a familiarity in dealing with residents that have a diagnosis of Dementia.
  • Demonstrated knowledge of nursing practices, techniques and methods as applied to resident care in the geriatric population found in assisted living and memory care.
  • Solid understanding of the requirements for resident assessments and the care planning process.
  • Ability to handle multiple differentiating priorities.
  • Possess written and verbal skills for effective communication with residents, families, and health care team members.
  • Experienced in organizational, time management skills.
  • Demonstrates good judgment, problem solving and decision-making skills.
  • Minimum of two (2) years of supervisory and management experience.
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications.
  • Demonstrates knowledge of federal, state and local adult care regulations.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • PTO for full time positions
  • Short- & Long-Term Disability Insurance
  • Life Insurance
  • Career Advancement Opportunities

#MTC

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

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What You Should Know About Director of Clinical Service (LPN) - Northstar Square, Navion Senior Solutions

Northstar Square, part of Navion Senior Living, is on the lookout for an exceptional Licensed Practical Nurse (LPN) to step into the role of Director of Clinical Services. Here, you’ll be at the forefront of delivering top-notch care in our assisted living and memory care community. Your primary responsibility will be to oversee the resident care process, ensuring that our community maintains its reputation for high-quality service. You’ll have the unique opportunity to shape and implement care plans, provide direct patient services, and lead a team committed to enhancing the lives of our residents. Our innovative approach integrates a wellness philosophy, and your leadership will play a crucial role in promoting a positive and compliant care environment. We take pride in utilizing modern solutions like Tapcheck, which empowers our team members by allowing them instant access to their earned wages—no more waiting for payday! If you’re passionate about geriatric care and have a knack for leading a dedicated team, Northstar Square offers you a supportive and engaging environment to grow your career and make a meaningful difference every day.

Frequently Asked Questions (FAQs) for Director of Clinical Service (LPN) - Northstar Square Role at Navion Senior Solutions
What are the responsibilities of a Director of Clinical Services (LPN) at Northstar Square?

As the Director of Clinical Services (LPN) at Northstar Square, your responsibilities will include overseeing resident care, implementing wellness standards, managing medication protocols, ensuring compliance with company regulations, and participating in quality improvement committees. You will directly influence the care environment while providing leadership and support to the care team.

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What qualifications do I need to apply for the Director of Clinical Services (LPN) position at Northstar Square?

To apply for the Director of Clinical Services (LPN) at Northstar Square, candidates must be graduates of an accredited School of Nursing, holding a current state license as an LPN or RN. Additionally, a minimum of two years of management experience in Long Term Care, Assisted Living, or Skilled Nursing is required, along with knowledge of geriatric care practices.

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How does the Director of Clinical Services contribute to compliance at Northstar Square?

The Director of Clinical Services (LPN) at Northstar Square plays a vital role in ensuring compliance with medication management procedures and other healthcare standards set by state and company guidelines. You’ll be responsible for monitoring training, implementing care plans, and participating in policy formulation to ensure the highest level of care meets regulatory requirements.

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What opportunities for career advancement are available for a Director of Clinical Services (LPN) at Northstar Square?

Northstar Square values career growth, offering various pathways for professional development for the Director of Clinical Services (LPN). Opportunities may include specialized training programs, leadership training, or positions in upper management as you gain experience and demonstrate your skills in improving resident care and staff management.

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What is the working environment like for a Director of Clinical Services (LPN) at Northstar Square?

The working environment for a Director of Clinical Services (LPN) at Northstar Square is dynamic and supportive, emphasizing teamwork and community engagement. You’ll work closely with a dedicated staff committed to providing exceptional care in a cutting-edge assisted living and memory care setting, fostering a culture that values communication and compassion.

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Common Interview Questions for Director of Clinical Service (LPN) - Northstar Square
Can you describe your experience managing a healthcare team in assisted living?

When answering this question, focus on specific examples from your experience where you led a healthcare team. Highlight knowledge of long-term care, any challenges you've faced, and how you fostered collaboration and innovation to improve resident care.

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What strategies do you use for effective communication with residents and families?

In your response, provide examples of how you adapt your communication style to meet the needs of residents and families. Discuss your strategies, such as active listening, empathy, and clarity, and any tools you may use to facilitate better communication.

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How do you ensure compliance with health care regulations?

You should emphasize your understanding of relevant regulations and your experience preparing for audits and compliance reviews. Detail how you implement training, monitor staff adherence to guidelines, and actively engage in policy development.

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Describe a challenging situation you faced in your role and how you handled it.

Share a specific situation that highlights your problem-solving and decision-making skills. Discuss the actions you took, their outcomes, and how they helped enhance care quality or resolve staff issues.

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What tactics do you use to promote and maintain a positive work culture?

Discuss how you prioritize team-building activities, recognize staff contributions, and ensure open lines of communication. Provide examples of initiatives or programs you’ve implemented to enhance workplace morale.

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How do you stay updated with the latest practices in geriatric care?

Explain your commitment to continuous learning through workshops, webinars, and professional organizations. Also, mention any certifications or current literature you follow to keep informed about new developments in geriatric care.

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What is your experience in developing care plans for residents?

Detail your approach to developing personalized care plans, including assessment methods, family involvement, and how you ensure the care plans meet each resident's unique needs.

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Can you provide an example of how you've contributed to patient safety?

Share a time when you identified a potential safety issue and the steps you took to address it. Highlight your role in infection control and the importance of following OSHA guidelines in maintaining a safe environment.

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How do you handle conflicts among care staff?

Discuss your conflict-resolution skills, emphasizing your approach to mediation and ensuring that all voices are heard. Provide an example of a past conflict and how your interventions led to a positive outcome.

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What do you believe is the key to excellent senior care?

Articulate your philosophy of care, focusing on empathy, person-centered approaches, and the importance of maintaining residents' dignity and connections to their families and communities.

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Headquartered in Raleigh, North Carolina, Navion's locally operated communities proudly offer high-quality service and care along with the warmth and hospitality of home. We're leaders in providing assisted living, independent living, memory car...

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 15, 2025

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