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Director, Global Travel Management

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Looking for an organized, thoughtful, and collaborative individual to support the VP, Global Travel Management in driving strategy and execution of a high-touch, employee and production focused global travel program.

Leveraging the candidate’s depth of experience, creative problem solving, and critical thinking, this position will support the Vice President of Global Travel Management in overseeing and managing the global travel program, including travel policy, vendor negotiation and traveler safety and security, with the aim of optimizing costs, compliance, and the travel experience. This individual will participate in contract renewals, service level discussions, and planning with production teams on calendaring events.

The ideal candidate can balance the execution of the nuanced service with the need for efficiency; a self-starter with a service minded approach who can manage and foster relationships across the businesses.  

Responsibilities:

Negotiate and maintain supplier relationships:

  • Participate in established cadence of RFP reviews with Comcast/NBCU airline, hotel, car rental, bank services, and other travel vendors to ensure desired services are available, as well as to secure best rates and services for the Company;
  • Monitor travel partners to ensure travel processes and negotiations are delivered as negotiated and that travel partners are meeting the established SLAs, promoting process enhancements, and advancements as necessary;
  • Work closely with travel partners to develop additional savings opportunities, presenting cost savings of both NBCU and travel partners.
  • Engage with business units on upcoming large events
  • Position may include weekends and overnight support as Events arise

Travel program oversight:

  • Promote online booking tool, advance ticket purchases, and buying lowest logical airfare;
  • Oversight and maintenance of Global Travel Website aligning T&E Policy and travel partner updates;
  • As a relationship partner, support, resolve, and direct inquiries and issues;
  • Analyze travel data for trends, areas for cost savings and opportunities for program improvement
  • Establish routine cadence to engage with HR and Communication teams, as well as with Business Continuity and Security, for additional insight and learnings.

Ensure Traveler safety:

  • Participate in internal meetings and roundtables regarding duty of care with
  • Partner with the Human Resource, Global Response and Intelligence (GRIC) and Business Risk and Compliance teams

Qualifications

  • Bachelor’s degree in business or finance
  • 10+ years of experience in travel program management for a global organization in a complex business environment
  • Deep understanding of the global travel industry’s business ecosystem, operations, technology, and service delivery platforms
  • Solid interpersonal, analytical, and solutioning skills
  • Demonstrated understanding of complex business model, in the media/entertainment/technology industries
  • Experience in a dynamic work environment, supporting both business travel, as well as production and event travel needs
  • Experience with Concur travel and expense tool on a global platform
  • Proven ability to build partnerships
  • Ability to travel up to 25%, if needed

Desired Characteristics:

  • Self-starter with a service-minded approach who can manage projects and processes from idea to execution
  • Media experience a plus
  • Experience managing relationships with travel partners, such as agencies, hotels, car service and credit card servicers
  • Calm and organized in a fast-paced environment; able to manage and prioritize multiple project streams at once
  • Desire and proven ability to collaborate across business areas and regions to identify and achieve operational and efficiencies with a flexible mindset
  • Clear, concise, and empathetic verbal and written communication skills; ability to interface with all levels of traveler as well as travel partners
  • Working knowledge of Excel, PowerPoint, AI tools
  • Executive presence, ability to interact with executives at high levels to resolve issues or effect changes
  • Ability to mentor and lead a remote function or team
  • Analytical and problem-solving skills

This position has been designated as hybrid, generally contributing from the office, in Universal City, CA, a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $125,000 - $170,000 (bonus and long-term incentive eligible).

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Average salary estimate

$147500 / YEARLY (est.)
min
max
$125000K
$170000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Global Travel Management, NBCUniversal

Are you ready to take the lead in shaping a world-class global travel program? NBCUniversal is on the lookout for a Director of Global Travel Management who will support our Vice President in executing a highly focused, employee-centric global travel initiative. This role is not just about managing travel logistics; it’s about driving strategy and innovation across our travel services. In this position, you'll leverage your 10+ years of experience to negotiate contracts, manage relationships with suppliers, and develop efficient travel policies suited for our complex business environment. You will coordinate with various departments on major events, ensuring that both employee and production travel are smooth and cost-effective. You'll analyze travel data, foster relationships with travel partners, and keep our people safe during their travels. As a self-starter with a service-minded approach, you’ll thrive in a fast-paced environment and manage to balance the nuances of personal service with the need for operational efficiency. If you are someone who has a deep understanding of the global travel ecosystem and wants to make an impact at a leading media company, this position will be the right fit for you. You'll become a key player at NBCUniversal, helping us maintain our commitment to diversity and inclusion as we entertain and inspire audiences around the world. Join us at Universal City, CA, and bring your expertise in global travel management to the next level!

Frequently Asked Questions (FAQs) for Director, Global Travel Management Role at NBCUniversal
What are the responsibilities of the Director of Global Travel Management at NBCUniversal?

The Director of Global Travel Management at NBCUniversal is responsible for overseeing the global travel program, which includes negotiating contracts with suppliers, ensuring compliance, and optimizing travel costs. You'll also manage the implementation of travel policies, analyze travel data for improvement opportunities, and ensure traveler safety through collaboration with various teams.

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What qualifications are necessary for the Director of Global Travel Management position at NBCUniversal?

To qualify for the Director of Global Travel Management position at NBCUniversal, candidates should have a Bachelor’s degree in business or finance along with over 10 years of experience in global travel program management. A deep understanding of the travel industry, solid analytical skills, and the ability to foster partnerships are also essential.

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How does the Director of Global Travel Management contribute to employee experience at NBCUniversal?

The Director of Global Travel Management contributes significantly to improving employee experience by ensuring seamless travel arrangements, promoting an online booking tool, and managing travel policies that enhance safety and satisfaction while traveling for work. Your role includes resolving issues and ensuring communication is clear and effective.

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What kind of travel experience is expected for the Director of Global Travel Management at NBCUniversal?

NBCUniversal looks for candidates with solid experience in a global travel program management role, especially within complex business environments such as media and entertainment. Familiarity with tools like Concur for travel and expense management is a significant advantage.

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What is the expected salary range for the Director of Global Travel Management at NBCUniversal?

The salary range for the Director of Global Travel Management position at NBCUniversal is between $125,000 to $170,000, in addition to eligibility for bonuses and long-term incentives.

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Common Interview Questions for Director, Global Travel Management
What strategies would you employ to optimize the global travel program at NBCUniversal?

To optimize the global travel program at NBCUniversal, I would conduct a thorough analysis of current travel data, establish metrics for success, and negotiate favorable contracts with suppliers to ensure compliance and cost-effectiveness while enhancing the traveler experience.

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How do you handle negotiations with travel suppliers?

I approach negotiations with travel suppliers by preparing data-driven proposals, understanding market dynamics, and establishing clear expectations regarding service levels. Building strong relationships is key to ensuring a long-term partnership.

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Can you describe your experience with travel management technology?

I have extensive experience with travel management technology, particularly with tools like Concur. I’ve utilized these tools for expense reporting, vendor management, and ensuring compliance with corporate travel policies.

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What is your approach to managing travel safety and compliance?

My approach involves staying abreast of travel risk assessments, participating in safety discussions with relevant stakeholders, and creating clear communication channels to ensure all travelers are informed and supported in case of emergencies.

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How would you ensure cross-team collaboration when managing global travel programs?

I believe in proactive communication and regular updates to align objectives across teams. Establishing a routine engagement schedule with stakeholders in HR, security, and business units ensures that everyone is informed and involved in the travel strategy.

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Describe a time you implemented a cost-saving measure in travel management.

In a previous role, I analyzed travel patterns, which led to renegotiating contracts with preferred vendors, yielding a 15% cost reduction while ensuring service quality. I also introduced an online booking tool that encouraged employees to choose the most economical travel options.

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What methods do you use to analyze travel data for trends?

I utilize reporting tools and dashboards to identify spending trends, utilization rates, and areas for improvement. This data helps in making informed decisions to optimize the travel program effectively.

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How do you handle conflicting priorities in a fast-paced environment?

I prioritize tasks by assessing urgency and impact, creating daily plans, and maintaining open communication with my team to ensure alignment on priorities. Flexibility and adaptability are also crucial in managing multiple projects.

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What qualities do you believe are essential for the Director of Global Travel Management role?

Key qualities for the Director of Global Travel Management role include strong analytical and negotiation skills, a service-minded approach, excellent communication, and the ability to build strategic partnerships across the organization.

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How have you supported diverse teams or initiatives in previous roles?

I actively support diversity initiatives by ensuring accessibility in travel policies, engaging with diverse suppliers, and fostering an inclusive environment where all perspectives are valued and heard during decision-making.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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Full-time, hybrid
DATE POSTED
April 6, 2025

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