Director, Global Travel Management

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Looking for an organized, thoughtful, and collaborative individual to support the VP, Global Travel Management in driving strategy and execution of a high-touch, employee and production focused global travel program.

Leveraging the candidate’s depth of experience, creative problem solving, and critical thinking, this position will support the Vice President of Global Travel Management in overseeing and managing the global travel program, including travel policy, vendor negotiation and traveler safety and security, with the aim of optimizing costs, compliance, and the travel experience. This individual will participate in contract renewals, service level discussions, and planning with production teams on calendaring events.

The ideal candidate can balance the execution of the nuanced service with the need for efficiency; a self-starter with a service minded approach who can manage and foster relationships across the businesses.  

Responsibilities:

Negotiate and maintain supplier relationships:

• Participate in established cadence of RFP reviews with Comcast/NBCU airline, hotel, car rental, bank services, and other travel vendors to ensure desired services are available, as well as to secure best rates and services for the Company;
• Monitor travel partners to ensure travel processes and negotiations are delivered as negotiated and that travel partners are meeting the established SLAs, promoting process enhancements, and advancements as necessary;
• Work closely with travel partners to develop additional savings opportunities, presenting cost savings of both NBCU and travel partners.
• Engage with business units on upcoming large events
• Position may include weekends and overnight support as Events arise

Travel program oversight:

• Promote online booking tool, advance ticket purchases, and buying lowest logical airfare;
• Oversight and maintenance of Global Travel Website aligning T&E Policy and travel partner updates;
• As a relationship partner, support, resolve, and direct inquiries and issues;
• Analyze travel data for trends, areas for cost savings and opportunities for program improvement
• Establish routine cadence to engage with HR and Communication teams, as well as with Business Continuity and Security, for additional insight and learnings.

Ensure Traveler safety:

• Participate in internal meetings and roundtables regarding duty of care with
• Partner with the Human Resource, Global Response and Intelligence (GRIC) and Business Risk and Compliance teams

• Bachelor’s degree in business or finance
• 10+ years of experience in travel program management for a global organization in a complex business environment
• Deep understanding of the global travel industry’s business ecosystem, operations, technology, and service delivery platforms
• Solid interpersonal, analytical, and solutioning skills
• Demonstrated understanding of complex business model, in the media/entertainment/technology industries
• Experience in a dynamic work environment, supporting both business travel, as well as production and event travel needs
• Experience with Concur travel and expense tool on a global platform
• Proven ability to build partnerships
• Ability to travel up to 25%, if needed

Desired Characteristics:

• Self-starter with a service-minded approach who can manage projects and processes from idea to execution
• Media experience a plus
• Experience managing relationships with travel partners, such as agencies, hotels, car service and credit card servicers
• Calm and organized in a fast-paced environment; able to manage and prioritize multiple project streams at once
• Desire and proven ability to collaborate across business areas and regions to identify and achieve operational and efficiencies with a flexible mindset
• Clear, concise, and empathetic verbal and written communication skills; ability to interface with all levels of traveler as well as travel partners
• Working knowledge of Excel, PowerPoint, AI tools
• Executive presence, ability to interact with executives at high levels to resolve issues or effect changes
• Ability to mentor and lead a remote function or team
• Analytical and problem-solving skills

This position has been designated as hybrid, generally contributing from the office, in Universal City, CA, a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $125,000 - $170,000 (bonus and long-term incentive eligible).

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].