Legal Operations Associate

As a Legal Operations Associate at Neal R. Gross and Co., you will handle standard administrative duties, manage client orders both electronically and over the phone, and maintain and confirm client schedules. Additionally, you'll interact with clients regarding special orders and ensure accurate processing of orders and invoicing.

To apply for the Legal Operations Associate position at Neal R. Gross and Co., you should have 1-3 years of work experience, although new college graduates are encouraged to apply. Essential skills include strong attention to detail, excellent time-management abilities, and exceptional problem-solving and communication skills.

Neal R. Gross and Co. offers comprehensive paid training for all new Legal Operations Associates. This training is designed to equip you with the knowledge and skills necessary to excel in your role, providing a solid foundation in the court reporting and transcription industry.

Yes, the Legal Operations Associate position at Neal R. Gross and Co. includes occasional remote work opportunities. This flexibility allows you to maintain a work-life balance while still delivering excellent service to our clients.

Legal Operations Associates at Neal R. Gross and Co. can expect a competitive compensation package, medical and dental insurance, 10 paid vacation days, parental leave, and job security for high performers. Additionally, the company offers a dynamic work environment that fosters professional growth.

In your response, emphasize specific examples of how you've managed client orders previously, including any software used and how you ensured accuracy and timely processing.

Discuss your strategies for effective time management, such as using to-do lists or project management tools, and how you've successfully handled multiple priorities in past roles.

Research the company's history and services, then share your knowledge about their focus on court reporting and transcription services and how you believe your skills align with their mission.

Provide examples of how you've implemented checks and balances in your work, such as proofreading documents or double-checking entries in databases, to demonstrate your commitment to accuracy.

Reflect on a specific instance where you identified a problem and the steps you took to resolve it. Be sure to highlight your critical thinking skills and ability to communicate effectively with stakeholders.

Talk about your approach to communication, understanding client needs, and ensuring their satisfaction. Examples from previous roles can strengthen your answer.

Share strategies that have worked for you under pressure, such as breaking tasks into manageable parts, staying organized, and maintaining calm to ensure you meet deadlines without sacrificing quality.

Mention specific tools or software you've used, such as Microsoft Office Suite or CRM systems, and how they helped streamline your tasks and boost productivity.

Select a project that showcases your teamwork and collaboration skills, discussing your role and the outcome, while highlighting how it aligns with the responsibilities of the Legal Operations Associate role.

Express your passion for the legal field, interest in operational efficiency, and your desire to contribute positively to the team and client experience at Neal R. Gross and Co.