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Senior Solutions Engineer - Insurance

Company Description

The sky's not the limit at Nearmap. 

Nearmap is the Australian-founded, global tech pioneer innovating the location intelligence game. Customers rely on Nearmap for consistent, reliable, high-resolution imagery, insights, and answers to create meaningful change in the world and propel industries forward. Harnessing its own patented camera systems, imagery capture, AI, geospatial tools, and advanced SaaS platforms, Nearmap stands as the definitive source of truth that shapes the livable world.

Job Description

🌟 Become a Senior Solutions Engineer at Nearmap! 🌟

Are you passionate about insurance, risk analytics, and delivering technical solutions? Do you have a background in insurance, underwriting, or product management, with a knack for solving complex business challenges? If you have a technical mindset and are excited about helping customers achieve uncommon outcomes, we want to hear from you!

Nearmap is a leader in high-resolution aerial imagery, 3D, and AI-powered solutions. We’re looking for a talented Solutions Engineer to join our growing team and work with customers in the insurance and risk management industries. In this role, you’ll help our clients unlock the full potential of Nearmap’s products by providing expert advice and crafting custom solutions tailored to their unique business needs.

What You’ll Do:

As a Senior Solutions Engineer, you'll be at the forefront of transforming how our customers and prospects utilise Nearmap’s Imagery, 3D, and AI technologies. Your role will involve:

  • Consult with Customers: Conduct discovery calls to understand customer challenges in insurance and risk management. Help them identify how Nearmap’s solutions can solve problems and deliver value.

  • Provide Tailored Solutions: Become a trusted advisor by recommending the right products for clients, utilising Nearmap’s Imagery, 3D, and AI technologies, and offering guidance on APIs, custom applications, and data analytics.

  • Support Sales Teams: Collaborate with Account Managers to create customised demos and presentations that speak directly to customer needs, and assist in driving the sales cycle by identifying opportunities for upsell.

  • Build Strong Relationships: Serve as a technical liaison between customers and internal teams, ensuring successful implementation and long-term customer satisfaction.

  • Collaborate Across Teams: Work with Product, Engineering, and Customer Success teams to ensure solutions are tailored and delivered seamlessly. Provide valuable customer feedback to influence product development.

  • Engage with Marketing: Help develop technical content for webinars, trade shows, and other campaigns, positioning Nearmap as the go-to provider in insurance and risk management solutions.

Qualifications

  • Industry Experience: You have a background in insurance, underwriting, or risk analytics, with a strong understanding of how these industries operate. Experience in insure-tech is a big plus!

  • Problem Solver: You’re adept at analysing customer challenges and thinking creatively about how to solve them with data-driven, technical solutions.

  • Stakeholder-Facing Experience: You’ve spent 5+ years in a stakeholder-facing role such as Technical Product Manager, Sales Engineering, or Risk Underwriter, helping businesses use technology to meet their goals.

  • Technical Savvy: You’re comfortable working with technical products and APIs. While GIS or Python experience isn’t required, familiarity with cloud technologies, data analytics, and API integrations is a plus.

  • Collaborative & Communicative: You thrive in cross-functional teams and are an excellent communicator, able to translate complex technical details into business value for both technical and non-technical audiences.

  • Creative Thinker: You think outside the box to develop innovative solutions for complex business challenges and are always looking for ways to improve processes and outcomes.

  • Education: A degree in a technical field such as Computer Science, Data Science, Engineering, or a related discipline would be an added bonus!

Additional Information

Why you'll love working at Nearmap:

  • Impactful Work: Your contributions will directly help customers solve complex challenges, particularly in insurance and risk management, using Nearmap’s cutting-edge technology.

  • Growth Opportunities: Nearmap is a fast-growing company, and we offer plenty of opportunities for you to develop your skills and advance your career.

  • Collaboration & Innovation: Join a team of passionate, like-minded professionals who work together to push the boundaries of technology and deliver powerful solutions.

  • Work Flexibility: We offer flexible work options to support a healthy work-life balance, whether you're working from home or in the office.

We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.

  • In addition to your annual leave, Nearmap offers 4 additional "YOU" days to take off quarterly!
  • Parental Leave
  • Access to LinkedIn Learning
  • Wellbeing and technology allowance - added straight into your bank account each month!
  • Hybrid flexibility (for real!)
  • Nearmap subscription (of course!)
  • Fully stocked kitchen with access to all the snacks & kitchen appliances you need
  • Discounts at external food retailers around Australia 
  • Catered lunch every Tues & Thurs at our Sydney CBD office
  • Showers available for anyone cycling to work or lunchtime gym-goers at our Sydney CBD office

With us, you can map your career, and see where our journey might take you. With so much complex and interesting work to be challenged and inspired by, you might be surprised by the pathways you find. We’ve got so much more to share with you.

Please note:

  • Successful candidates must have full working rights to work in Australia. Unfortunately, we are unable to sponsor visas for overseas candidates at this stage.
  • Nearmap will be shutdown from 25th December to 6th January. Our team will reach out upon our return.

Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.

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Average salary estimate

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$90000K
$120000K

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What You Should Know About Senior Solutions Engineer - Insurance, nearmap

At Nearmap, we're redefining the landscape of location intelligence, and we're looking for a passionate Senior Solutions Engineer - Insurance to join our innovative team at our beautiful Barangaroo headquarters in Australia. If you have a flair for insurance and risk analytics, and enjoy delivering tailored technical solutions, this is your opportunity to make a real impact! In this exciting role, you'll interact with clients to understand their unique challenges in the insurance sector, helping them discover how our high-resolution aerial imagery and cutting-edge SaaS platforms can transform their operations. Your skills will shine as you craft customized solutions that meet their specific needs, guiding them through APIs and data analytics to achieve exceptional outcomes. Collaboration is key at Nearmap, so you'll work closely with our sales teams to create engaging demos and presentations, ensuring our customers fully grasp the value of what we offer. But it doesn't stop there – you're set to become the technical backbone for our clients, building strong relationships and ensuring satisfaction while working with various internal teams to influence product development. If you have a background in insurance or underwriting, combined with a technical mindset and a creative approach to problem-solving, then this role is perfect. Join us to shape the future of insurance technology with Nearmap, where your contributions will lead to meaningful change and innovation in this dynamic industry!

Frequently Asked Questions (FAQs) for Senior Solutions Engineer - Insurance Role at nearmap
What are the main responsibilities of a Senior Solutions Engineer - Insurance at Nearmap?

As a Senior Solutions Engineer at Nearmap, your primary responsibilities include consulting with customers to identify their challenges in the insurance industry, providing tailored solutions using the company’s products, and collaborating with sales teams to deliver effective presentations and demos. You will also build strong relationships with clients and work closely with internal teams to ensure seamless implementation of solutions.

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What qualifications do I need to become a Senior Solutions Engineer - Insurance at Nearmap?

To be a successful candidate for the Senior Solutions Engineer - Insurance role at Nearmap, you should have significant experience in insurance, underwriting, or risk analytics, along with a strong understanding of the industry. A background in a stakeholder-facing role, such as Technical Product Manager or Sales Engineer, is essential. Familiarity with technical products, APIs, and data analytics is also a plus.

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How does the Senior Solutions Engineer - Insurance role support Nearmap’s sales team?

The Senior Solutions Engineer - Insurance role at Nearmap plays a crucial part in supporting the sales team by providing customized demos and presentations that address specific risks and needs of potential clients. Your expertise helps the sales team identify upsell opportunities and ensures that clients recognize the potential of Nearmap's offerings.

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What type of projects will I work on as a Senior Solutions Engineer - Insurance at Nearmap?

As a Senior Solutions Engineer - Insurance at Nearmap, you'll work on a variety of projects, including crafting custom solutions for clients in the insurance and risk management sectors. You'll engage in activities such as transforming customer challenges into actionable strategies, utilizing Nearmap’s advanced technologies, and contributing to the development of technical content for marketing initiatives.

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What makes Nearmap a unique employer for a Senior Solutions Engineer - Insurance?

Nearmap stands out as an employer for a Senior Solutions Engineer - Insurance due to our commitment to innovation and collaboration. We offer a supportive culture, opportunities for growth, and impactful work that helps shape the future of the industry. Plus, our emphasis on work-life balance and employee well-being makes it a fantastic place to further your career.

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Common Interview Questions for Senior Solutions Engineer - Insurance
Can you describe your experience in the insurance or underwriting industries?

When answering this question, outline your relevant background in the insurance or underwriting sectors. Focus on specific roles you've held, tasks you've successfully completed, and how this experience equips you to tackle the challenges faced by Nearmap's clients. Highlight particular projects that illustrate your problem-solving and analytical skills.

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How would you approach a discovery call with a potential client in the insurance industry?

In responding, explain your strategy for conducting a discovery call, emphasizing the importance of active listening to identify pain points. Discuss how you would articulate Nearmap's value proposition tailored to their specific needs and present relevant solutions to demonstrate your understanding of their business.

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What technical skills are most important for the Senior Solutions Engineer - Insurance role?

Discuss the key technical skills required for the position, such as familiarity with APIs, data analytics, and cloud technologies. Emphasize how these skills allow you to communicate effectively with both technical and non-technical audiences, which is crucial in the Solutions Engineer role.

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Can you provide an example of how you solved a complex business problem for a client?

Prepare a detailed example that showcases your problem-solving ability. Highlight the challenge faced, your approach to analyzing it, and the specific actions you took to implement a solution. Conclude with the positive outcomes, illustrating your impact on the client's business.

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How do you ensure successful implementation of technical solutions for clients?

Detail your process for ensuring successful implementation, which might include developing a structured project plan, maintaining open communication with stakeholders, and providing training to clients on how to maximize the benefits of Nearmap's solutions. Discuss your ability to manage expectations and address any concerns that arise during the implementation phase.

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What role does collaboration play in your work as a Solutions Engineer?

Explain how collaboration is central to your role as a Solutions Engineer. Talk about your experience working with cross-functional teams, including sales, product, and customer success, and how their insights and contributions enhance the solutions you provide to clients.

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How do you keep up with industry trends and advancements in technology?

Discuss the methods you use to stay informed about the latest trends in insurance technology and risk analytics. Mention any relevant publications, forums, or organizations you follow, and how you apply that knowledge to enhance your work and stay competitive.

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Describe your experience with client-facing presentations.

Provide a thorough response highlighting your experience in preparing and delivering presentations to clients. Explain how you tailor your message to address their specific needs, and discuss any feedback you’ve received that demonstrates the effectiveness of your communication.

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Why do you want to work for Nearmap as a Senior Solutions Engineer - Insurance?

Articulate your genuine interest in Nearmap, focusing on the company’s mission and values, as well as the opportunity to work on innovative technology that makes a positive impact in the insurance industry. Show enthusiasm for the role's challenges and your eagerness to contribute to Nearmap's success.

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What is your approach to building and maintaining relationships with clients?

Explain your strategy for building long-term relationships with clients, such as consistent communication, being attentive to their needs, and providing ongoing support after the implementation. Emphasize how securing trust and credibility leads to a more productive partnership and better outcomes.

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Nearmap is a location content company helping organisations do their jobs by letting them see what is on the ground now, in great detail, and how it has changed over time. Using Nearmap, businesses can make more informed decisions and save time ...

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DATE POSTED
December 12, 2024

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