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Site Reliability Engineer (USA)

The SRE Team is responsible for managing Neon's multi-region, multi-cloud deployment in close collaboration with the broader engineering team, as well as improving the reliability of the overall platform. All the features we want to implement can only reach our customers if the changes are delivered in a reliable way, which means the SRE team plays a significant role in defining our pace of development.

Successful candidates will get the opportunity to contribute to the effort of evolving Neon to become multi-cloud so that we can be as close as possible to our customers while also making decisions about how to best utilize different cloud technologies. They will also take part in refining and improving our existing infrastructure so that stability and scalability complement the delivery of new features and services.

Neon's foundations is built on open source software, if you want to take a look into what makes Neon work, feel feel to browse https://github.com/neondatabase/neon (storage layer of databases) and https://github.com/neondatabase/autoscaling (autoscaling of databases), as well as our engineering blog. SREs frequently work with stakeholders in different teams, these repos provide a sneak peek of what the Neon engineering team is capable of producing.

Preferred time zones: Mountain, Eastern Time Zones

You will

  • Join an experienced team and contribute to the foundation all of Neon is built upon

  • Contribute to building a stable and cost-efficient infrastructure foundation

  • Play a key role in ensuring we are proactive instead of reactive on infrastructure and reliability

  • Coach your fellow engineers on cloud, infrastructure, and reliability topics

  • Be ready to join an on-call rotation

We're looking for someone who has

  • 4+ years experience working in Site Reliability Engineering

  • Experience with cloud infrastructure components in Azure and/or AWS

  • Experience in a complex Linux infrastructure environment

  • Experience focusing on building repeatable and cost-efficient infrastructure

  • Experience building solutions for problems with no answers on Google

  • Experience working with monitoring solutions in the Prometheus ecosystem; Grafana, Loki, Tempo, VictoriaMetrics

  • Experience managing multi-cluster, multi-cloud Kubernetes deployments

  • Nice to have: Familiarity with Go, GitOps (e.g., Flux, ArgoCD), Postgres, Virtualization (QEMU/KVM)

Our stack: AWS, Azure, Terraform, Grafana Cloud, VictoriaMetrics, Flux, EKS/AKS.

 

About Neon

Neon is building open-source cloud-native PostgreSQL. Our architecture separates storage from compute, allowing for stateless and serverless Postgres. We're a well-funded startup with deep knowledge of Postgres internals and decades of experience building databases. We are a systems company; we work on low-level code with strict performance and correctness requirements.

Neon was created by a team of Postgres hackers and led by CEO Nikita Shamgunov (co-founder of SingleStore). Neon is built on open-source principles and is focused on giving back to the Postgres and developer communities.

Our Team

  • We are a distributed team of 130+ people working from 25+ countries (concentrating around North American and European time zones)

  • We are a team built on open-source cultural principles (transparency, contribution, accountability, and proactivity)

  • Team with decades of experience building databases and deep knowledge of Postgres internals. We are deeply technical

  • We have experienced Postgres committers and hackers on the team (check HeikkiAnastasiaMatthias profiles)

  • We believe in the efficacy of collaborative open-source

  • We aim for a diversity of thoughts and backgrounds

  • We are keen to be a fast-moving, flat org and avoid hierarchical structures

Our Investors

Top-tier investors backed up Neon's vision:

  • We raised $104+ million in funding from Menlo Ventures, Notable Capital, Khosla Ventures, General Catalyst, and Founders Fund.

    1. Venture vehicles of Snowflake and Databricks invested in Neon.

    2. Our angel investors are prominent technologists and ecosystem players. More than 20 awesome angels supported Neon, including Nat Friedman, Elad Gil, Mike Ovitz, Ajeet Singh, Guillermo Rauch, Søren Brammer Schmidt, and Wes McKinney.

    3. Our Board includes Quentin Clark, Glenn Solomon, Joe Morrissey, and Tim Tully.

Our Offer

  • You have an opportunity to be an early employee in the fast-scaling ambitious team

  • You can work 100% remote: we'll handle all formalities to arrange work from your home

  • We grant equity (stock options) to all full-time hires

  • We offer a competitive benefits package in line with all tech companies (top-notch equipment, unlimited vacations, paid parental leaves, and much more)

  • We are distributed, yet make our bonds during regular offsites (the last one was in Lisbon, Portugal)

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

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What You Should Know About Site Reliability Engineer (USA), Neon Inc.

As a Site Reliability Engineer (SRE) at Neon, based in London, you'll be stepping into a pivotal role within our dynamic SRE team that oversees our multi-region, multi-cloud deployment. Working closely with our talented engineering team, you'll play an essential part in enhancing the reliability and performance of our platform. Here at Neon, we believe that every feature we develop needs to be delivered with utmost reliability to serve our customers effectively. This is where the SRE team shines, helping to define our pace of development and ensuring that our services are always available. Your work will involve contributing to our shift towards a multi-cloud future, allowing us to connect more closely with our customers by leveraging different cloud technologies. You’ll refine and enhance our existing infrastructure, ensuring that the stability and scalability of our services go hand in hand with new feature development. With a foundation built on open source software, you’ll find a wealth of information available on our GitHub repositories, showcasing what drives our engineering efforts. If you possess the experience and passion to build sustainable infrastructure, work within a proactive culture, and engage with diverse teams and technologies, you will thrive at Neon. We promote a culture of continuous learning and collaboration, making every day an opportunity for growth and innovation. Join us on this exciting journey as we shape the future of cloud-native PostgreSQL together!

Frequently Asked Questions (FAQs) for Site Reliability Engineer (USA) Role at Neon Inc.
What responsibilities will a Site Reliability Engineer at Neon have?

As a Site Reliability Engineer at Neon, you will be responsible for managing our multi-region, multi-cloud deployment and collaborating closely with the engineering team to improve the platform's reliability. Your role will include refining existing infrastructure, implementing proactive reliability practices, and coaching fellow engineers on cloud and infrastructure topics.

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What qualifications are needed for the Site Reliability Engineer position at Neon?

To be considered for the Site Reliability Engineer role at Neon, you should have at least 4 years of experience in Site Reliability Engineering. Experience with cloud infrastructure components, particularly in Azure and AWS, a solid understanding of Linux environments, and expertise in monitoring solutions like Prometheus and Grafana are essential. Familiarity with Kubernetes deployments is also highly desirable.

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How does the Site Reliability Engineer role at Neon contribute to its multi-cloud strategy?

The Site Reliability Engineer at Neon plays a key role in the company's multi-cloud strategy by implementing infrastructure that supports scalable, cost-efficient deployments across different cloud environments. This role involves strategically using cloud technologies to ensure that

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What is the work environment and culture like for Site Reliability Engineers at Neon?

Neon's work culture is built on open-source principles, promoting transparency, contribution, and accountability. As a Site Reliability Engineer, you'll join a distributed team of professionals from over 25 countries, emphasizing collaboration and diversity of thought. Regular offsite meetings help strengthen team bonds despite being a remote-first organization.

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What technologies will a Site Reliability Engineer work with at Neon?

As a Site Reliability Engineer at Neon, you will work with a variety of technologies including AWS, Azure, Terraform, and Grafana Cloud. You'll also gain hands-on experience with VictoriaMetrics, Flux for GitOps, and Kubernetes (EKS/AKS), all integral to maintaining and expanding Neon's infrastructure.

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Common Interview Questions for Site Reliability Engineer (USA)
Can you explain your experience with cloud infrastructure in your previous Site Reliability Engineer role?

In answering this question, reflect on specific projects where you managed cloud infrastructure. Highlight your familiarity with platforms like AWS and Azure, detailing how you contributed to optimizing performance, cost, and reliability within those environments.

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How do you prioritize reliability and scalability in your SRE practices?

Discuss your approach to balancing reliability and scalability, including any frameworks or methodologies you use. Emphasize the importance of proactive measures, such as monitoring and incident management, to ensure that systems can scale efficiently while maintaining reliability.

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What strategies do you use to manage multi-cluster, multi-cloud Kubernetes deployments?

Share your experience with specific strategies you have implemented to manage Kubernetes deployments effectively. Mention tools and technologies used for orchestration, monitoring, and maintaining the health of clusters across multiple cloud environments.

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Describe a challenging infrastructure problem you solved and how you approached it.

In your answer, choose a specific challenge, providing context and your reasoning behind your solution. Discuss the steps you took, the technologies you employed, and the ultimate outcome, showcasing both your technical skills and your problem-solving abilities.

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How familiar are you with monitoring tools in the Prometheus ecosystem?

Detail your experience with Prometheus and its ecosystem, including Grafana, Loki, and Tempo. Discuss how you have utilized these tools for effective monitoring and alerting, integrating them into your operational processes to enhance system reliability.

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What sets apart an exceptional Site Reliability Engineer from a good one?

Articulate the qualities that experience has taught you make for a great SRE, such as strong problem-solving skills, the ability to work collaboratively across teams, proactive communication, and a continuous learning mindset to adapt to new technologies and challenges.

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Can you provide an example of how you coached a teammate in reliability engineering?

Share a specific instance where you took the initiative to mentor or coach a colleague. Discuss the topics covered, the methods you employed, and the impact it had on both the individual and the team's overall performance.

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How do you handle on-call responsibilities, and what strategies help you stay efficient?

Talk about your strategies for managing on-call duties, including how you prepare for incidents, your approach to troubleshooting and incident response, and the importance of post-mortem evaluations to improve future responses.

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What’s your approach to achieving cost-efficiency in cloud infrastructure?

Discuss your experience with strategies that help manage and optimize costs in cloud environments, such as rightsizing resources, utilizing auto-scaling, and employing cost monitoring tools to ensure you stay within budget while maintaining performance.

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What aspects of Neon's mission and culture align with your professional values?

Reflect on Neon's commitment to open-source principles and how that resonates with your career aspirations. Discuss how you value collaboration, transparency, and continuous improvement, and how these align with your desire to contribute meaningfully to innovative technology.

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DATE POSTED
April 16, 2025

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