Site Reliability Engineer

As a Site Reliability Engineer at Neon, your responsibilities will include managing our multi-region, multi-cloud deployment, ensuring system reliability, and refining existing infrastructure. You'll be expected to contribute to building a stable and cost-efficient infrastructure and coach fellow engineers on cloud and reliability topics, all while partaking in on-call duties for system stability.

Candidates for the Site Reliability Engineer role at Neon should have at least 4 years of experience in Site Reliability Engineering, proficiency in cloud infrastructure components (preferably Azure and/or AWS), and experience in complex Linux environments. Familiarity with monitoring solutions, building scalable systems, and managing Kubernetes deployments will also be crucial for this position.

Neon leverages a stack that includes AWS, Azure, Terraform, and tools like Grafana Cloud and VictoriaMetrics to support its Site Reliability Engineering efforts. Familiarity with Go, monitoring solutions, and Kubernetes deployments will help in contributing effectively to our infrastructure.

At Neon, a Site Reliability Engineer can expect a supportive work environment, with a fully distributed team collaborating from over 25 countries. We uphold open-source cultural principles, emphasizing transparency, accountability, and collaboration while avoiding rigid hierarchical structures, creating an atmosphere that empowers engineers.

Absolutely! As a Site Reliability Engineer at Neon, you will be part of a fast-scaling startup with ample opportunities for professional growth. You'll be involved in decision-making processes, contributing to innovative solutions, and gaining exposure to cutting-edge technologies, all paving the way for your career advancement.

In handling outages, I follow a structured incident response plan, ensuring that I assess the impact, communicate with stakeholders, and implement temporary fixes while working on a permanent solution. After resolving the incident, I conduct a post-mortem analysis to identify root causes and improve our systems to prevent future occurrences.

I have hands-on experience managing multi-cloud Kubernetes deployments, utilizing tools like Flux and ArgoCD for GitOps to streamline deployment processes. I focus on ensuring that my deployments are scalable, reliable, and easy to manage across different cloud environments through best practices in CI/CD.

I have utilized monitoring solutions such as Prometheus, Grafana, and VictoriaMetrics extensively. I believe in setting up comprehensive monitoring and alerting systems that provide insights into application performance and system health, enabling proactive responses to potential issues.

My approach involves codifying infrastructure management using tools like Terraform, ensuring that I establish clear standards and reusable modules. This not only enhances repeatability but also allows for efficient scaling without incurring unnecessary costs, by optimizing resource usage in cloud environments.

In a complex Linux infrastructure, I've faced challenges such as managing configurations across multiple servers and troubleshooting network issues. I’ve addressed these by implementing configuration management tools, automating processes, and developing detailed documentation to facilitate easier maintenance and onboarding.

Collaboration is crucial in my role. I work closely with developers, product managers, and other engineering teams to align on reliability goals and ensure smooth feature rollouts. Regular stand-ups, feedback loop meetings, and collaborative troubleshooting sessions foster a culture of shared ownership of system reliability.

Once, I encountered a unique scaling issue that wasn’t documented online. I conducted a series of experiments to identify the root cause and then designed a custom solution involving load balancing across multiple instances. Sharing my findings in a tech meeting helped the team adapt similar strategies across projects.

I prioritize security by following industry best practices, conducting regular audits, and ensuring all systems are patched promptly. Additionally, I implement monitoring solutions to detect any anomalies, and I advocate for a security-first approach in the development process, involving security considerations from the very start.

I have actively contributed to several open-source projects, which has deepened my understanding of collaborative software development. Working with open-source technologies aligns with my belief in shared knowledge creation and continuous improvement, which I find vital in creating robust, reliable systems.

I'm excited about the opportunity at Neon because of its commitment to innovation and open-source principles. The chance to contribute to cutting-edge technologies like cloud-native PostgreSQL while being part of a dynamic, talented team aligns perfectly with my career aspirations and passion for reliability engineering.