Network Administrator

At SanMar, the work you do makes a difference.

What's the Short Version?
The Network Administrator supports the Network Operations team with projects, network maintenance, device configurations and implementations. They perform administrative tasks at headquarters and support services across Distribution Centers nationwide.

What Will You Be Doing?

• Analyze and resolve network hardware, software, and communications problems using diagnostic software and technical troubleshooting processes.
• Configure and deploy network equipment.
• Troubleshoot and provide solutions to hardware and software problems; install, upgrade, repair, and remove hardware and software.
• Responsible for Network Infrastructure Support Tickets; is an escalation resource for the Service Desk and further escalates tickets as required.
• Assist with network-related projects and tasks.
• Turn up/turn down ethernet ports as requested by SanMar internal customers and Network Engineers.
• Maintain adequate inventory levels and troubleshoot network issues.
• Create and maintain documentation relating to network configuration, network mapping, processes, and service records.
• Modify and build physical and logical network maps.
• Respond to network outages/impacts according to the set Service Level Agreements (SLA).
• Perform after-hours network support during scheduled and unscheduled outages and standard patching requirements.
• Seek approval for all work related to business-impacting IT systems through established change approval processes.
• Make physical visits to remote locations for infrastructure refreshes or support.
• Participate in compliance activities.
• Participate in On-Call rotation.

What Are We Looking For?

• 4-6 years of Network Support experience.
• 1-3 years of Desktop Support or related experience is preferred.
• Knowledge of Cisco switches and CLI is preferred.
• Cisco Certified Entry Networking Technician (CENT) preferred.
• A Self Starter with a positive attitude and a passion for learning networking technologies.
• Able to quickly respond to service impacts; possess a strong troubleshooting acumen.
• A proactive approach to daily work, able to identify opportunities for continuous improvement.
• Demonstrated strength in communication with the ability to convey technical subject matter to management and non-technical audiences, as well as interface daily with internal customers.
• Enjoys working in a team environment and actively participate in projects.
• Strong planning and organizational skills with demonstrated ability to shift from one task to another in an agile work environment.

What's Our Offer?
Salary Range: You`ll earn between $80,000 - $105,000 annually, depending on experience.

Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary.

Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 7 paid holidays and 1 paid family day off.

Additional Benefits:

• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

What Should You Expect?
Hybrid: While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions.

SanMar's Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. Quarterly travel may be required.

Who is SanMar?
SanMar is more than just a t-shirt company.

We see t-shirts as a blank canvas that can be used to unite a team, tell a story or show your love for your favorite local haunt. We create meaningful connections that elevate lives through the apparel we provide.

As the industry leader in promotional apparel, we live by a refreshingly simple philosophy: Be Nice and Tell the Truth. This is how we’ve done business since Marty Lott founded the company in 1971. Today we work with apparel manufacturers from around the world, we’ve grown to more than 5,000 employees and we still work with those same simple principles in mind.

You can see our values take shape in A Canvas for Good, our platform for positive action and citizenship. We are dedicated to being good stewards of the world we share, to lifting up the communities where we work and to respecting our employees. Our IDEA Council guides company-wide diversity efforts, and our annual Sustainability Report shows our progress toward our goals of doing business responsibly.

Why Work at SanMar?
Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together.

Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement.

SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special.

Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you.

SanMar is an Equal Opportunity Employer
Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar.

SanMar participates in E-Verify.