Network Engineer

What We Do:

Fiber Rise, an ENTRUST Solutions Group company, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We are diverse, talented, dedicated, and wholly focused on not only meeting the needs of our clients but exceeding their expectations. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies.

Check out our company LinkedIn page and follow us at: https://www.linkedin.com/company/entrustsolutionsgroup

Who We Are:

At ENTRUST, we work together as a team to accomplish more than we would individually, delivering innovative engineering solutions to meet our clients’ needs, while consistently maintaining the highest level of ethics and integrity. With 35+ locations and 31+ languages in which our employees are fluent.

In return for top talent, ENTRUST Solutions Group offers:

· Competitive Compensation

· Generous Paid Time Off and Benefits

· Unlimited growth opportunities and career development programs

· Tuition Reimbursement

· Remote opportunities available

· Positive work environment designed around the philosophy of mutual respect

Job Summary:

· Deployment, configuration, and management of all customer’s networks and systems

· Responsible for the day-to-day operations and reliability of the network

· Resolve all Tier 1 and Tier 2 escalation in a Carrier Network environment.

· Develop and follow detailed MOP’s/SOP’s related to the deployment and maintenance of equipment to ensure interoperability and network availability

· Provide customer oversight related to network upgrades, capacity planning, and life-cycle management

· Acquire and maintain an up-to-date knowledge of all customer equipment and software related to their delivery of services

· Develop and maintain up-to-date documentation related to topology and configuration specifications of the network

· Ensure front-line customer satisfaction by dealing professionally and effectively with our customers and their customers

· Oversee the customer’s Operations Department with an emphasis on mentoring and elevating the skill set of the customer’s technical team

· Assist with procurement of equipment and vendor management.

· Review and develop best practice policies to promote operational continuous improvements and efficiencies

· Oversee and manage FTTX network installation and upgrade projects

· Perform other duties and responsibilities as assigned

Required Qualifications:

· 5+ years of work experience responsible for designing, deploying, and operating large-scale networks

· Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)

· Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6

· Experience working in a multi-vendor environment with hands-on experience with networking hardware

· Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling

· Proven experience managing multiple projects simultaneously and deliver against mission-critical deadlines

· Proven experience working in a team environment and solving problems with limited supervision

· Must be able to work onsite

Preferred Qualifications:

· Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies

· Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices

· Experience configuring FTTX GPON access gear, Cisco, Adtran and Juniper network equipment a plus

· Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)

· Technical leadership capabilities and people management experience

Additional Information:

· Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident, and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually.

· Full time employees are eligible to earn PTO hours.

· May be eligible for discretionary bonus as determined by the company. For a full listing of all our openings, please visit us at Careers - ENTRUST Solutions Group

ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Lenoir City, TN: Reliably commute or planning to relocate before starting work (Required)

Experience:

• 40/100G Ethernet and CWDM, DWDM: 1 year (Preferred)

Work Location: In person